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April 2024 by KB Films
I recently visited Nation Tire and Battery for a simple installation, and I was impressed. The staff was friendly and efficient, ensuring everything was done correctly. If you need automotive help, I highly recommend them!
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April 2024 by Molly Rae
Great and very friendly customer service!
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April 2024 by Andrew Ruello
Went in for a tire patch. They had me out the door quickly and with no hassles. Highly recommend. Great customer service.
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January 2024 by Gregory Lang
It took 3.5 hours to get a tire change after being quoted 45 minutes. During this time the technician working on the vehicle decided to search the vehicles sealed storage to “find clues” on what work I wanted done. The front desk did not bother to write down which tire had to be replaced and so the wrong tire was replaced. The front desk also confirmed that the wrong size tire would fit the truck when it did not. I normally love NTB but I would run far far away from this location
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January 2024 by KT Culver
Jeff is fantastic! Easy breezy no frills inspection process and he happily answered any question I had. They do a great job with any problem, big or small :-) Thanks again!
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January 2024 by meeka jones
Im so happy to have done business with NTB. Greg took good care of me. I came in a few days ago for a flat tire and with Greg being honest I then found out I needed more work than just a tire. I’m back today to get my additional service done. When I tell you the customer service is awesome ?? I really appreciate them. I will be back, they went above and beyond to make sure I was a certified customer.Thanks Greg
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January 2024 by Dan Flood
A summary of my experience with this NTB.Greeting- ExcellentCreating Service order- FastSpeed of service- RemarkableQuality of workmanship- ?Associate - Bryan 5 *****Thanks will return you gained my trust.Trust in the auto service industry is HARD TO FIND !!Keep up the PROFESSIONALWORK !
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January 2024 by Jeffrey Hurd
The team up here up here is very courteous. Considerate and will let you know anything that's taking place with your automobile before they even attempt to do anything to the car. I'm a customer for life with these guys
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January 2024 by Tony Watford
Friendly and Outstanding staff!Knowledgeable staff and always willing to assist customer questions and concerns.I highly recommend them.Greg and crew keep up the good work!
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December 2023 by Jason Craddock
Greg, Brian, and the team at NTB have provided me with outstanding customer service for the past 5+ years, taking care of my three cars. Whether it's buying new tires and price matching, making repairs like brake replacements, or handling state inspections, they've been on top of it. I haven't had a single bad experience. Solid communication and honesty. Thank you!
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December 2023 by Valerie Turner
Let me tell you as a female who doesn’t know a lot about vehicle maintenance and how a lot of establishments try to get over on us as women is ridiculous. Not at NTB on Virginia Beach Blvd. I have the upmost respect for Greg and his staff! They are very professional and they take their time to explain the issues of my vehicle. I have never had to worry about being overcharged or the maintenance not being done. I wish every repair establishment had employees as great as this NTB! I thank each of you from the depth of my heart for all you do!
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November 2023 by Will Clark
I could not be more satisfied with the service and quality of work. It is refreshing to go in a place that is focused on doing quality work and building trust vs upselling products and services you don't need. These guys helped me out of jam created by another national shop that will remain nameless. Very happy.
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November 2023 by Natalie Potts
I had a nail in my tire that I’ve been avoiding all week (in between paychecks and just got through paying rent) but on this particular day I couldn’t save my tire by filling it with air. I started panicking and drove into the first tire repair shop I could find. I saw on their front door they were closed but it was 5 min past so I tried my luck in asking (pleading) for an associate to plug my tire. Greg didn’t hesitate to come assist me. He looked at my tire and said he couldn’t plug it because the tire was too worn to just plug. My heart sank, but I did have a spare. Greg said he will see what he could do. I said a small prayer…. Greg came back told me my spare was no good… heart sank Again!! But, Greg had my flat tire looked over and guess what??? It wasn’t as worn as he thought! The crew repaired my flat tire and sent me on my way! Greg and the boys at NTB were angels. Greg, your good deed will never go unnoticed! I appreciate what you did for me! Thank you!
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October 2023 by Megan Mclawhorn
Drive away fast. Great for tires but terrible fixing your vehicle. I took truck to get worked on and wanted everything fixed I was quoted for previously. They said 3 things were good and didn’t need replacing like I was quoted before. So they worked on the other stuff. I called them to see how it was going. They said that they put bearings on the wrong side of my truck which I got charge $300 for. They weren’t working on that side of the truck. They then said that it was coming along quickly. They said I was done and it was fixed told me everything is done. I go back a few weeks later for a horrible noise and shaking. They said I told them not to fix the hub which is now broke. I told them no I wanted it all done. Guy starts stepping to me and throwing f bombs at me ( old man manger) I don’t take kindly to that and I go back at him. I spent $1700 on what. For you not to fix the problem. He said I told him I didn’t have the money. I said wrong that was when I came in for tires and front end alignment. Which is why I came back. I have the decline statement. So why didn’t I get a decline statement for service on the part I didn’t want want like I got last time. They are a joke and unprofessional. He as tried snatching paperwork out of my hand, and I told him to back up.. so he said he was going to call the police to have me removed this was his shop.. I said once my truck is off the lift I’m gone. Do not go there only good for doing tires not actual mechanic work. Wish I could do no stars. They don’t deserve one.
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October 2023 by keely swank
Great customer service. Very efficient working group of workers. I appreciate them looking my car over and telling me all the things I need to get done before inspection. I would recommend this shop to anyone looking for a good honest shop and workers .
