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November 2023 by barry sprouse
I can not say enough about Ocean Storage and especially Jenna and the staff. We have been with you for years even while living in Hampton, we never changed locations. We actually just picked up another unit temporarily. Over the years, we have merged our family's household items over and over again until we are down until the merge with mom's passing. But do not worry, I actually believe we will find a reason to always be a part of Ocean Storage with even a small unit... Forever grateful and appreciative of the cleanliness, customer service and how you do business. One happy customer!
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October 2023 by janet zaritsky
We have had some of our heirloom antiques and seasonal items in a 10x20, then a 10x10 space at Oceans Storage for about 8 years while we tried condo life. We have always been very satisfied with the cleanliness and safety of the building. Jenna, the onsite manager, has been so helpful and friendly every time we come or call. We are moving into a house big enough to have our belongings with us, but I highly recommend the Oceans Storage if you’re looking for a safe, clean and secure place for storage.
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October 2023 by Jimmy Stegall
Jenna has been a dream to work with on my storage needs. Always responsive and helps with anything I need. This is the place for storage in VA Beach.
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August 2023 by Troy Perry
I've been in customer service businesses in banking, investments, and real estate for 30 years. The difference in poor, good, and excellent businesses comes down to service to customer - so you get less than you expected, what you expected, or "Wow, that's mitre than I expected!". Jenna and her team at Ocean Storage pro-actively reached out to me so help me with special services during my move up the east coast. They readily accommodated my requests and made me feel important as a customer! Yeah, the faculty is very clean and nicely decorated, the temperature is comfortable, it's easy to reserve a unit online, but the people make this storing things here a fantastic experience.
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August 2023 by Brett Blend
You get what you pay for and I’m glad I paid for ocean storage. 3rd floor, climate controlled, a custom password specific to you to get into the facility. This place is top of the line and was easily worth the price. Can’t forget the staff either. Out of the last 3 years, I never had an issue with them. Every phone call or visit they helped and answered every question I had. Be like Ocean Storage.
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June 2023 by Gregory Gresham
One of the best storage facilities in the Hampton Roads area. This indoor heated and cooled storage facility is in immaculate condition. The staff is very friendly, especially the manager. She always provides great customer service. I highly recommend this storage facility. I couldn't be more pleased with the service.
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June 2023 by Gaby Sandage
Great facility and friendly staff!! The location is great for the navy base and oceanfront, I would definitely recommend this location to anyone who needs a place for storage. Climate controlled, pin pad entry, and cameras for security so I knew my items were safe!
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June 2023 by Zen Billy
Jenna is a Rock Star....The facilities fantastic and the people are great!Where do I start, The facility is amazing, My mothers things were just as I left them 7 years and $19klater, ago. The staff is very friendly and helpful. Especially Jenna, she always went the extra mile to make sure I was taken care of! My only issue in 7 years was after i drove 750 miles to get there to get some things, I'm assuming The OWNER, not staff, told me "No Loitering" was allowed because I had propped my feet up on a sofa I had stored because my ankles had swollen being in the car for 20 hours, at that point in time Id been a paying customer for 5 plus years.... Maybe she was having a bad day and needed a scapegoat. Still was not a friendly attitude to take towards someone dealing with loss and life.
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May 2023 by S. K.
Jenna was so professional, she explained everything to me and my husband and made sure we understood before signing paperwork. Thank you for the amazing customer service overall. I definitely recommend this storage location! A reliable, clean and secure place for storing your belongings :))
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May 2023 by Katrina Jones
Jenna has made my visits at ocean storage, ( Virginia Beach location ) very pleasant. She immediately remembered my name and face even though I rarely visit due to working out the country. I just finished clearing out my unit with a sad face. Excellent customer service. I recommend using ocean storage for your storing needs. I won't forget you Jenna, sorry for the breakup. ?
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April 2023 by Techa Pacitto
Jenna is the key to the operation along with the ease of use of the website and sign up process, cleanliness of facilities and amenities such as wine cellar and mail delivery to name a few. Great experience.
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April 2023 by Jeff Yates
Jenna was fabulous. Always helpful and aided me in getting in and out of the doors when I was transferring my boxes from truck to locker.. and the temperature controlled wine lockers were right on point. Highly recommend the facility.
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April 2023 by Lisa Petrone
After visiting a few different storage locations, I decided on Ocean Storage on Laskin Road. The cleanliness was a huge factor for me as well as knowing my things will be safe were important to me. The ease of coming and going with the code to get in and sliding doors is great. I ESPECIALLY loved working with Jenna. She was very welcoming and it’s obvious she cares about making people feel comfortable and that she likes her job! I just starting moving some things in this past weekend and I’m very happy I chose Ocean Storage. Thank you!
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April 2023 by Marty S
Excellent storage facility, with very nice, clean and safe storage lockers. The manager on site was also super helpful and kind, even with me being in a difficult moment. She suggested the right size unit for me and I’m so happy. 5 stars
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March 2023 by Frank Michel
Ocean Storage at the Laskin Road location and Jenna, the manager, remind me of the song lyric that Tina Turner sang: You're simply the best, Better than all the rest, Better than anyone, Anyone I ever met. Jenna goes the extra mile to accommodate tenants and make things run smoothly. She treats everyone like family. She's friendly, smart, and eager to please. It's pretty obvious she loves her job.
