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November 2023 by Mary Bell
Expensive,and every other month my monthly price increases despite having been a customer there and held one solid unit down and paid on time each and every month for almost 6 years. Would be nice, and to me, realistic for a storage unit facility to have a dumpster or at least a place to recycle emptied boxes or for this location anyways, more realistic parking spaces available esp given the simple fact that you can MAYBE back up 2 full size pick up trucks in the whole parking "lot" before you're left with squeezing in a little sedan in between to move items In or out of storage. Otherwise...it's temperature controlled obviously but I don't feel that should be solely the factor that sets it apart from any other probably more cost effective storage site
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October 2023 by DJ Arendee
Good. I was with ocean storage for a long time. The service was satisfactory. The facilities were well maintained... I think the due date invoice could be maybe a week in advance rather than the day of but then again the invoice is a half month in advance... sorta... sometimes...5 stars
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October 2023 by ANGELINA DEBERRY
The team at Ocean Storage on Northampton is courteous and professional, and they go above and beyond. The facility is clean, well-managed, and I highly recommend for those looking for a higher level storage need.
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September 2023 by Pamela Spivey
The staff and manager are extremely helpful. They have a very nice facility. It's clean and safe.
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August 2023 by tony juarez
The staff was very helpful. They answered all questions I had and even were able to help apply my military discount even tho I had rented my unit online. They also helped with changing my passcode
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July 2023 by Hannah Cole
I have had a great experience with Ocean Storage! I called before signing my lease to ask some questions and the lady I spoke with on the phone was very courteous and helpful. They had carts available for me to use which made it very easy to move my stuff into my storage unit. The facilities are very clean and it has been easy to access my storage unit.
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July 2023 by Eileen Overstreet
Sue is amazing. She was so helpful today. She answered all my questions and more. The unit was very clean, and it included a welcome pamphlet. I know my items will be safe, and that means I don't have to worry.
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June 2023 by Caroline Blackmore
Great place, clean, and very convenient. Only issues were one of two elevators were not working when I was moving out and the truck that was advertised out front was broken down and not available to use
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June 2023 by DirectorG
WOW! My wife and I went here just to look and get a feel for the size we thought we needed which was a 10x20. Shawneka greeted us with a smile and toured us to two different sized units. She was very helpful, answered all our questions, informed us about the current specials and everything we needed. We had no intentions to get a storage unit that particular day but she exceedingly sold us a bigger unit that had no interest in which was a 10x30, ?. I had to help her understand that we wasn’t dead and that she didn’t have to sell us a casket ? . I was more than extremely satisfied with the service and the storage facility, the convenience of moving in and the climate control. I would definitely tell others and also the simple things matter such as the Welcome card that is in your storage unit when you move in. I love that. Thank you ocean storage.
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May 2023 by Patricia Cunningham-Allen
My visit to the Virginia Beach location was managed by Sheveka Key. As I always focus on customer service, she DID NOT disappoint! Her presentation was professional. Her knowledge of your company was extremely thorough. She was patient, polite, and provided clarification as needed to enable a level of understanding for someone like me, who has not had this experience prior. I am hopeful that you will consider this character reference to benefit Ms. Key. She is definitely the reason that I will recommend Ocean Storage going forward. Thank you.
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April 2023 by Antoinette Krist
Ocean Storage made it very easy & convenient to reserve & rent a unit online & Sue was extremely friendly & helpful!!!
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April 2023 by DERRICK LASMARIAS
Sue got me oriented to Ocean Storage... and Shawneka closed the deal for my Unit. Both ladies are professional and polite. And both are well versed in their Product.I got the perfect size Ground Floor Unit I was looking for :)
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April 2023 by Zaida Anduze
The first time we went to drop off a load (after office hours) the code didn’t work so we had to wait until the next morning to get a new code from the office. After that, everything has been great. Very clean facility, well lit, everything in working order, and the music is a very nice touch while doing a tedious job.
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March 2023 by Denise Cuevas
I rented my space in early 2020 and had not been back until Feb 2023. I was very impressed with seeing only a little dust on my boxes, there was no sign of any insects or animals! I would definitely recommend Ocean Storage!
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March 2023 by Edward Weekley Jr
Everything from move in 5 years ago to move out was easy. The staff and support were amazing! I cannot express enough how great our manager, Sue was!
