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December 2023 by Mike Porter
Staff is nice and they will install wipers for you.
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November 2023 by Brenda Harvey
I went in for a star bit set but didn't really want to pay over $20 but I really didn't know the size I needed but a nice gentleman named John was very helpful and decided to help me out with a blinker issue and he grabbed some bits and figured out what I needed and actually changed it out for me so I could get the vehicle inspected. He was awesome. Thanks John. I'll be back to see you.
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September 2023 by Fred Mattera
Nice place. Friendly and helpful workers. Felt like family.
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August 2023 by Aud M
Had to check my battery yesterday and they were happy to help.
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May 2023 by Barry Cantrell
I left the door ajar on my car for a week. I took the dead battery to O'Reilly on Princess Anne Rd., Virginia Beach. From the minute I walked in, she kept telling me what a lousy battery it was. She tested it, said it is dead and pointed to there rack of new batteries. I asked if she would charge it. She said it could take days. I came back the next day. It was charged to 13.6 volts. She put her tester on it, it showed bad twice. She kept aggressively trying to push me into buying a new battery. I was very unhappy with her conduct. I took the battery elsewhere and had it tested. I was fine. I put it back in my car, works fine. They are incentivised to sell the new batteries and will lie to you to do it. Very Poor Experience!
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April 2023 by David Scott
Had what I needed!
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February 2023 by Stacy Rae
Go see Steve on Princess Anne RdHe IS the expert
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January 2023 by Ed
I Went in here to get my mother-in-law a Battery for her Volvo, and the rolled out the red carpet. If you want to see great customer service in action, go here, even if you don’t need car parts.These guys were super helpful, and could not have been nicer. From Jasper who went out of his way to make sure my MIL was well taken care of to Dre who tested our battery, (she still had the original dealer battery from 2011 and it had given up during that last frost) then got us the battery we needed and installed it for us all with a How Can I help you, Yes Sir and a Smile. I will only be going here from now on and I would recommend you try it out and see if you don’t feel the same.
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December 2022 by Jyles Jyles
These guys have the best customer service I’ve experienced at an auto parts store. They were very professional and knowledgeable helping me find the right parts. Thanks