-
August 2023 by charlotte mairs
Penske is always a great place to rent. As a person who has been in the automotive business for lots of years, I can say these trucks have always been well maintained. When I have rented from other companies I have always gotten a truck with out of balance tires or warped rotors which makes moving even more of a pain than it already is. Not with Penske….smooth as a babies bottom at 75 on 95.
-
June 2023 by Aaron
I've had multiple dealings with this location and I've had a pleasant experience everytime. You could miss it, if you weren't looking. I always look for the big swamp trees and the little yard setup the Garden Shoppe next-door has. LJ here has always been helpful and courteous. Would highly suggest. Just make sure you grab all your stuff out of the truck, you'd be surprised what you might leave behind if you don't check! LJ was very helpful here as well, giving me a garbage bag to collect the stuff left in our rental!
-
May 2023 by Ana Fotopoulos
All I can say was this experience was a true 5/5 and LJ truly was the one to make it that way. She helped us out and answered all of our questions after a horrible experience elsewhere. She was kind, prompt, and extremely helpful. I hope she is recognized for the great job she did for us. She made me a forever Penske customer, thank you so much!
-
May 2023 by John Fosse
Shout out to Sam the man with the excellent customer service.
-
December 2022 by Doug Patterson
I have rented a truck from these guys three times the first time when I moved from New York to here the second time was last week and the third time was today both Dallas and Antoine Rock I will highly recommend any other rental truck company better than budget better than U-Haul better than all those other ones
-
June 2022 by Mark Merkling
They are SO much better than the other option. Slightly more money but worth it.
-
May 2022 by William Rak
Dallas from the Central Ave.office is the spectacular! He has handled our requests directly and with professionalism. He takes the initiative to provide for his clients and we are very appreciative of his work ethic and diligence.
-
August 2021 by lindsay brown
We had an issue with one of the employees. However, the manager was contacted and he went over and above to fix the situation quickly.
-
June 2021 by shootergrl70
We dealt with Lacey at this location for our rental. She was very pleasant and knowledgeable representative of the company. She had everything ready to go for our long distance move from Virginia to Michigan. Her customer service to us did not stop once we reached Michigan and even helped us with some issues that we weren’t able to get handled with reps up here! Thank you Lacey! We will continue our business with Penske and hope we get the best like we did in Virginia Beach! We appreciate you! :)
-
April 2021 by Jason Lankford
Quick, simple, and efficient. I just wish it were less expensive but I feel the price was fair.
-
April 2021 by Jeffrey Blair
Penske canceled my reservation with no notice. Had movers scheduled and it caused a major problem with our move.Don’t trust Penske - go to U-Haul instead!
-
October 2020 by Joshua Rohde
I rented out a penske truck for a military move in state recently. This location was absolutely accommodating and understandable 100% of the way. The rates they gave me were much cheaper than others and they helped me with every issue I had. Very professional, great discounts and they actually care about you. 10 out of 5 stars in my book. The truck they gave me was pretty new as well so it had no issue handling my household goods, and the lift gate they provided on the truck was very helpful. Shoutout to Dan! You are awesome!
-
March 2020 by Marcia Daugherty
Great truck at a great price! Able to keep it longer too. Excellent trip start to finish. Easy rental, nice clean truck in great shape, smooth ride, soft seats, worked perfectly! Really impressed with Penske! I have rented from Uhaul before many times but this was a better experience in every way.
-
March 2020 by Michael D.
Awesome rental experience. One way from Middle Tennessee to Virginia Beach where we live now. Comfortable, easy to drive, well maintained. Made the 11 hour drive in two days and found this an exceptional experience compared to past Uhaul and Ryder experiences.
-
March 2020 by Mister M
I rented a truck for a local run, the total bill was around 36 dollars, for my surprise they charged me 178.15, even with the final checkout being sent to me showing the 36 dollars as the correct amount. I definitely do not recommend doing business with them, that’s bad faith.
