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June 2025 by Chito Delacruz
Friendly staff at this facility. Bryan and Sarah are both friendly and very professional. Facility overall cleanliness is outstanding.
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June 2025 by Jennifer Brainin
Sara and Stephen went above the call of duty. They helped me out at the last minute while I was traveling and quickly fixed my car while it was under warranty.
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May 2025 by Robert Piehel
They replaced the rear wheel bearings and installed 4 new tires on my Subaru Forester. The service was friendly and professional, and the work was completed on time and at a competitive price. I would definitely use their services again if the need arises.
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May 2025 by Rob R
Great service, fast and friendly.
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July 2024 by Daniel Baxley Jr
Stephen and Sarah were awesome! They helped me figure out the right service needed and it felt like family. Anytime I need service this will be my go to! If you're on the fence, give them a shot.
Update 1/16/19: Always a great experience at this location. When their service manager Stephen isn’t available, Sarah is a super close second in providing the best customer service! #thanksfortrustingtheboys
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July 2024 by gayle williams
The only thing I would like to add. Is I would have liked a copy of the diagnostic test they did on my engine for my records.
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July 2024 by Staci Simmons
I would highly recommend Jason. He explained things in a way that you don't have to be a mechanic to understand
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June 2024 by Ray
Went in for an inspection turned out my hub assembly was bad, the good part was they fixed the bad one the bad part is that I have a spare 3 hrs away.
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June 2024 by Lase Red Ice
I used CarAdvise to book an appointment online. I was early for my appointment and it still took over an hour. Close to an 1.5 hours to be exact. It wasn't a warm enthusiastic greeting. The lobby felt uninviting so I stay outside majority of the time. They didn't get started on my truck until 20 minutes after my appointment. I was beyond irritated and just wanted to leave. I was asked if I wanted a tire rotation which I declined. I needed my washer fluid dispenser for the back window looked at but she claimed they didn't have anyone to look at it. When my truck was finally done, I was recommended to get my cabin air filter replaced. I already did that myself prior so if it was looked at they would've seen that it was still new. I left and got all the way to work and my dash still read "OIL CHANGE SOON"and there was no sticker or indicator for me to know when to service it again. Absolute worst experience so far. It's not that hard to do a complete job. I'd rather pay more for better service.
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June 2024 by Twanda G
Service was amazing! I was here for a weekend and realized i wouldn’t make it back home without getting my brakes done. I prayed they wouldn’t have to keep my car for days like most shops I’m used to at home…but even without an appt. I dropped my car off at 8am and it was done by 10am!!! Thank you to Stephen who helped us and Eric who worked on my car! Also they have coupons on their site.
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June 2024 by Mark Mosher
I used their online appointment system to make a 10:00am appointment for an oil change and tire rotation. When I arrived, I was asked if I was dropping the car off. I said I would wait and was told it would be a while because they had 1 technician and four 10:00am appointments. I think it's ridiculous that they even have an appointment system if your appointment means nothing. It seems to me just a way to draw people into the shop with dishonest business practices.
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June 2024 by Glenn Hart
Reliable, trustworthy, helpful, courteous, thrifty and the best mechanics in town...
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June 2024 by lifetime virginian
Excellent customer service and attention to my car that was impressive!
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June 2024 by JOSEPH DESORMEAUX
Not any help, what has happened
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May 2024 by george binder
I have been a pep boys customer since I got my drivers license(1967), always great selection and prompt service, you stand behind your tires! Thanks for continuing to be there !
