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February 2024 by James Sewell
I arrived on 13 February 2024 and turned my car in for an oil change and replace my left rear tail light. One hour after i turned in my car they had finished the entire job. I was impressed with the speed and quality of the services and the price was reasonable.
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February 2024 by joseph tomasello
Paco and crew at Pep Boys Lynnnhaven are TOP NOTCH! I always leave that place satisfied with the service they provide. I won’t go anywhere else.
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January 2024 by Julie Van Patten
I've come here 3 times now and had my expedition serviced by them. They are amazing! They get me in even with and without an appointment and have saved the day! Paco and AL up front have been extra helpful and friendly and getting me in for the services I have needed. This last time I needed an oil change and to figure out why my heater was blowing cold air. Chip the mechanic not only found the problem, but took some extra time and showed me what to keep an eye on so this should happen again. Great place and highly recommended if you are in need of help with your vehicle!
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January 2024 by Ed Nichols
Awesome service!. Thanks to all and happy holidays.
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December 2023 by Tonya Stewart
I had a positive experience with this location and would recommend them to my friends. Service was prompt, communication was consistent, and the service team was friendly and professional.
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December 2023 by Alanna Valeria
Great service as always. If you are able to plan ahead with your schedule, you will have zero problems. They even send you a link where you can check the status of the car in service. Two thumbs up.
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November 2023 by Yong Bassett
First time getting my car serviced at Pep Boys. Bought couple tires and a wheel alignment. Paco at the service desk was very courteous and attentive to my needs. Job was done in timely manner to boot. I greatly enjoyed my experience.
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November 2023 by christine boyce
I have to say that this is far and above the bestPep Boys I have ever been to. Jordan though weathered looking took his time explaining the different tire options to me and while waiting for my tire install they discovered the chrome inside my wheel was flaking off which would likely cause the tire to not hold air. At no additional charge Jordan went above and beyond to clean the wheel and use some kind of chemical stuff to ensure it would seal for me. He also brought me out to the vehicle and explained the additional items his team found while checking out my vehicle. My brakes were low and unlike most shops didn’t try to force me to replace them. He explained if I came back next oil change they would gladly check them again at no cost. That sold me and even though it could have waited I went ahead and had them replace brake pads and rotors. Physically showing me everything even the good items helps me as a woman make the correct and financially conscious decision.******** I can’t stress this enough I will recommend Jordan and his team 24/7 365. You have a customer for life. *******
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November 2023 by Mary D
Don't go here for tires..call themselves a tire center but the level of incompetence was overwhelming ..paid over $850 for new tires only to have flat before getting home and continued to be an issue for +2weeks in which they couldn't get one tire on one rim bcuz of peeling chrome ..even after using acid tire went flat .took it back to Pep boys x's 3 without any positive results so Took it to ASE mechanic whom was able fix tire (by hand) within the hour and haven't had any issues since.
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November 2023 by Demitrius Scarna
This shop has professionals you can count on! They solved all my car's problems time and time again, and treat their customers fairly.
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November 2023 by William Pierce
Very satisfied with the service and the short time it took to complete.
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November 2023 by Mark Charlton
Jordan and the team at this Pep Boys had my back through the whole process. There was an error with the tires being delivered, but Jordan was able to quickly arrange for a solid substitution. On top of that, they noticed that my inspection was almost expired, and was able to recommend a few simple and affordable replacements so I could drive away with a clear inspection as well! Extremely smooth, quiet, and safe ride for my family.
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October 2023 by K Deez
Great service from a team of pros. Usually, these big box shops will try to rip you off in every way possible, but these guys we pretty good
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October 2023 by ابو ريان الرويلي
Fast and amazing work
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October 2023 by Thierry Duff
Quick and efficient