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February 2024 by Phoenix G.
I had just gotten home after buying a cup of dusty orange isopods for 10 dollars and when I opened it there weren't any in the cup. I just bought a 10 dollar cup of coconut fiber. Very disappointed.
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February 2024 by Carly Braun
When we moved to VA Beach, finding a groomer was daunting. Honestly, I always lean toward those boutique grooming places, but read some good reviews about the grooming at the Rosemont PetSmart and decided to book. I have since found the wonderful grooming magic that is Naomi! She’s warm and friendly at check-in, and really eases my stress of dropping off my beloved dogs. She groomed them today and it is THE BEST groom they have ever had! (My two litter mates are 10 years old… That’s a lot of grooms.) Hygiene area perfect with no irritation, the cutest teddy bear face, perfect paws to include nice short nails! I am so thankful to have found Naomi here in VA Beach!! :)
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February 2024 by fred ames
Nice and competent staff, and they treat the dogs well
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February 2024 by Kimberly Cole
Love the vibe of the workers an always clean ❤️
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January 2024 by Chrissy
My fur babies and I love this PetSmart! The training classes with Julie are AMAZING and well worth the money! My baby is always excited to see Julie ?
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December 2023 by Michelle Hagdorn
The PetSmart Pet Hotel went over and beyond for our fur babies. While we were out of town the fur babies got sick after Banfield hours. The associates drove them to an emergency vet office and made sure our baby was ok.
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December 2023 by Elsa “The Storyteller” Foston
We visit this location often because of the Pet Hotel. They have taken good care of our cat during the holidays for 8 years now and we have always had good service. (2023)
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December 2023 by Pat Luchansky
Just spoke with the manager Sarah and she was very good. I explained that the 2nd training class that we had for our dog was not what he needed as he already had a one on one and knew all the commands and she was very understanding and helpful. Julie was a very good trainer, the 2nd beginner class was just not for our dog.
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December 2023 by Carma Johnson
Convenient and good service
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December 2023 by Johnny Denizac
Good pet store left pet for day visit. New pet prices is good for many things.
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December 2023 by JB
The cashier was rude and muttering under her breath about what training equipment customers were purchasing
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November 2023 by Jim Jones
I liked it I bought nothing there that day but I am definitely going back to buy nothing again but to see that pretty girl that was so kind to me and she seemed to flirting with me but u flirted first so don't think she ones that all the time I think I might have a date with her she owns a dog I didn't nt have a pet but she was very pretty so when I seen her go inyp work that day I just had to talk to her I'll but her dog a bone hopefully she'll take my bone .
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November 2023 by Allen Jolly
Cashier was the only one working and had a line the entire time I was there. When I found someone to ask if I could get help, they went to find a manager. When she came back she said her manager was busy but I could wait if I wanted. I didn't. Only go here if you know exactly what you want, exactly where it is, and have plenty of time to wait to check out.
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September 2023 by Joe McLaughlin
I recently visited Petsmart and had a fantastic experience. The store had a wonderful selection of products for reptiles, and I was impressed by the variety and quality. The staff was incredibly knowledgeable about reptile care and helped me find the perfect supplies for my scaly companions. The store was clean and well-maintained, creating a comfortable environment for both customers and their reptiles. I’ll definitely be returning for all my reptile needs!
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September 2023 by Joseph David
We stopped in to grab a few things and look around. Most of the staff seemed to be busy and didn't seem to notice we were looking for something, but there was a nice young woman who came up to us and answered all of our questions which was nice. The prices were a little higher than we have seen at other places, but they did have a better selection on some items. If you are looking for something and need it the same day stop here and they probably have something that will work.