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December 2023 by Susan
BEST PHARMACY ON EARTH WITH ROCK STAR SERVICE!! The level of excellence this pharmacy delivers is unmatched. The owner is always available to answer any of your pharmacy questions. That’s something very rare in today’s World. I have been using this pharmacy now for several years. This week proved why they are the absolute best. I recently changed doctor’s and the Milligram amount of my prescription from the new doctor sent was different. The Owner of Pharmacy Innovations resolved my issue with my Doctor and had the prescription filled before the end of the day. This is amazing service as the prescription had to be compounded. Scott is compassionate and understood how much I needed this prescription to help me walk. Without getting that prescription yesterday, I would have been bed-ridden for the weekend. Scott was beyond helpful. They had to fix another person’s mistake which put more work and expense on their plate and on a super busy Friday before they closed for the weekend. Scott was more than gracious. What he cared about most was making sure I received the right prescription so I could continue walking. In such a busy World today, finding businesses like Pharmacy Innovations is rare. I would give the business MILLIONS OF STARS. And yes Scott, your are a the ROCK STAR of Compounded Pharmacy. Thank You and your team for making a difference.
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December 2023 by Bryan Teabout
My family has used these guys for several years now and they have gone above and beyond to help us fill our prescriptions and at times contacting the doctors office to be sure the prescriptions are filled correctly and timely. Highly recommend.
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December 2023 by SAID CHAOU
Customer service in the pharmacy has greatly improved. Helpful & friendly
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September 2023 by Dave & Tina
Phenomenal customer service! I have utilized this pharmacy for several years, the staff is consistently friendly and helpful, the quality of the products is unmatched. I appreciate the care they put into not only the compounded meds but also the coordination they proactively solicit with my providers. Though they do not accept insurance, I have been able to obtain medication at significantly lower cost than the traditional pharmacy when my insurance denied to pay for it.
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September 2023 by Michelle Liebold
So glad I found this pharmacy! Staff is so friendly and quick to remind me when I’m due for a refill. So grateful and appreciative of your team
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May 2023 by Vicky Haneline
I love this pharmacy and have always received quick, courteous service from them. There was even one time when I was going out of town the same day and they filled my refill which normally would take 24 hours. This week I ordered a refill and for the first time ever, I paid to have it shipped. It was paid before 2pm and arrived the next day. For full disclosure I have to say that my otc nasal spray was missing from the pkg so I had to call about that but I was assured it would be shipped the next business day, Monday. I’ll survive until then. ??
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May 2023 by Kelly Boyd
I am so grateful that Pharmacy Innovations has made it so that I can give medicine 2x a day in a little oral syringe to my cat that won’t take pills! They have reduced my stress tremendously!
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March 2023 by Megan Pinto
10 out 10, this pharmacy is the best! The staff and pharmacists are incredibly kind and understanding, and they will advocate for you to get your medication as soon as possible. There have been many occasions where they have dealt with my doctors on my behalf to get my medication and advocated for me and gotten it ready at an incredibly quick turnaround. They know me by name, and when I come in, they see me and have it ready before I say a word. I can't tell you how rare it is that I receive that kind of care and attention when dealing with doctors and pharmacies. They care about you personally and have incredible customer service. I would recommend anyone using them!
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February 2023 by Brittney Tucker
I absolutely LOVE using this little pharmacy! They are always very professional and go out of their way to keep me up to date on any new products for my ailments as well as remember who I am. They are so polite and go the extra mile every single time. I’m beyond thrilled to do business with them!
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September 2022 by Lola Rosales
This company shipped out my first prescription a week AFTER my appointment even after paying next day shipping and still sent it with the incorrect name and still told me to use that prescription. I WILL NOT being using a prescription with someone else’s name on it.I am now going to my second appointment and ONCE AGAIN they didn’t ship out my prescription after I was told they would ship it out TWO WEEKS BEFORE my appt so that i could have a fresh batch.My appts intensity increases each session so thanks for nothing bc I will now be going into my 2nd session without any type of help. This pharmacy is a joke.
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July 2022 by Colleen Pompe
I cannot say enough good things about this pharmacy. They are so friendly and accommodating. They respond quickly to refill requests and go above and beyond to help. The whole process of refilling and paying for your prescription is so easy. Thank you!!
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May 2022 by Michelle G
Pharmacy Innovations is AMAZING! I have to get special compounds that only they can supply. The customer service is beyond great! The type you rarely find these days. They are thorough, fast and efficient and are always friendly even when I call with repeated questions or rushed order requests. This is an excellent business to deal with!
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May 2022 by Linda Cobb
Pharmacy Innovations in Virginia Beach has gone above and beyond to help me straighten out a prescription. The staff, especially Anna, was responsive and caring about my issue. I'm grateful to them for their service.
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December 2021 by Karla Rodgers
These people deserve more than 5 stars. Exceptional customer service. My doctor's office called in a prescription this week. On the same day I got a call from Kathy saying the prescription had been received, what the price would be and when it would be available. Exactly as stated, the prescription was ready and I received a call that I could pick it up. I have spent countless hours on the phone or internet of national drug store chains just to find out if it had been called in. Not only is the customer service awesome, they have saved me so much time. And, as an added bonus, the prices are lower than another pharmacy I used and they were significantly quicker. It goes without saying (but I'll say it anyway) the quality of the product was also top notch. I'm so grateful that they are available to me and have recommended them to my doctor's office to use also.
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December 2021 by Florence Rosalie
my mother was a survival of third stage of cancer not with white medications .....but a herpes from Africa, herbal remedies which she use for 2 months and she tested and now free from cancer totally .
