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June 2025 by Antonio Saviar
Thanks to Ms. Latisha she’s great and always handles problems smooth and fast awesome lady.
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March 2025 by Bim Brooke
Raymond was extremely unhelpful and rude and treated me like I was a criminal. Been banking with PNC for ten years. Was just depositing a bearer check to my account but instead he demeaned me.
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January 2025 by eric harris
The worst bank. They can't correct my social security number. They can't do anything.
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December 2024 by William Harrison Jr
People are friendly but Literally not enough employees or security I go that's the reason hardly any customers Pan handler's on the corner and undesireables making the location and resources seem not so secure
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December 2024 by Rick Eisner
Friendly, professional, looked for solutions.
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June 2024 by Chris Rollins
This is not a Bank. Anymore!! They charged me a
Insufficient funds fee on an account that I closed with them. When I called customer service, he tried to tell me that the system had an updated I’d close that account six months ago I used to be good not anymore. And on top of that, I’m going to cancel my credit card today at the location of Virginia Beach Blvd. but of course they don’t have anybody that can do that right now. Two years ago I was gonna buy a jeep and I went to the teller to withdraw $8000 and they said they could not give me $8000 even though I had $26,000 in my account they don't cash anymore more like loan company sorry PNC used to be good I know it's not the employees and they're taking the slack but I need to change the sign from PNC Bank to PNC mortgage or something.
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May 2024 by mike taylor
Branch manager is a capital C U N... you can figure out the other letter is T.
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April 2024 by Phu Vuong (BrokenRiceZ)
Only place to give me problem. This Branch Manager needs to be fire. Looks how many people is unhappy with their service.
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April 2024 by Phat Nguyen
Worst customer service ever and the management is a joke. I’ve been with them for almost 20 years. Now our whole family has cancelled all our personal and business accounts.
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November 2023 by Chris
First off for PNC as a whole, who's the idiot that approved the idea of trying to be unique and rename accounts to spend, grow etc? I'm not blaming the person hired to come up with ideas but the idiot with the final decision to approve them. What were you hoping to achieve aside from being annoying and inconvenient? Being unique doesn't always mean good and you've proven that. Harsh? Yes. Am I wrong? No. The person that approved that idea would probably open up a ramen shop and give customers stainless-steel sporks to use to stand out, rather than just make good products.For this branch, there are no lights for the drive thru atms except for the screen, going at night is a nightmare with how dark the atms are. Can't see anything even the keypad.
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September 2023 by William Emerick
Was treated very poorly by staff and branch manager. Manager smirked at me as he told me he refused to authorize a check, despite having another branch and customer authorize check. They treated me as a nuisance. Never been treated like trash by a bank before.
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August 2023 by Calie M.
No drive up window, just ATMs. This is really inconvenient and makes no sense.
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July 2023 by Denmar
Everybody’s very helpful and courteous. Especially Mr Julian and Miss May. I was in and out quickly.
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July 2023 by Mike Grasso
Slow to help people walking into the lobbyNo restroom for account holders to use ?I just made a large deposit ( several thousand ) and they told me I could not use the restroom
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March 2023 by Liz Leon-Kirtland
They only have one teller. I try to avoid going in but every time I have the unfortunate experience of having to go in I am stuck in there for over 20 minutes for a simple deposit or withdrawal. It is absurd.
