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February 2024 by Antonio Saviar
Great bank great customer service, shoutout to Mr Troy R… for always assisting and being the best with communication.
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December 2023 by James K
Troy was exceptional with his customer service. I'd recommend this branch 10/10
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April 2023 by Jimmy W.
A solution center? No way! It's a problem center. What bank will not allow you to make a deposit, as an individual, or as a business in their branches? PNC! There are way better options in this pathetic business model.
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December 2022 by Jenny Heatley
Not even open anymore. Teller and atm location only. Don’t go here if you need help
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October 2022 by Dr. Magic
Worst pnc branch to go to , manerger is very rude , sat here for 2 hrs with one person in line , eveytime i come in here always an issue.
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July 2022 by Scott F.
They want to charge $64 to cash a check drawn on their bank. That should be criminal. Flat fee of $12 or $15 is reasonable. Recommend opening an account somewhere else that doesn't gouge customers. Also, only certain locations take cash deposits or cash checks.
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January 2022 by David
I hate pnc I don't know why bbva switched but I'm closing this account asap
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April 2021 by Lisha Nicole Boggs
Customer service is awful!!! Had a extremely horrible, embarrassing experience at the Aragona location; I will be escalating my call up to corporate if I have to !!!
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August 2020 by D P
As part of closing their drive through tellers, your forced to walk in, be greeted upon entry, escorted to either an office or if your lucky, a teller, for even the simplest transaction. It’s like walking into an appliance store or car dealership. We go to the Great Neck branch at every opportunity.
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July 2020 by Gina Lynch
Ask for Kai Parks (Elizabeth) she and her Team helped me with my request and went above and beyond. They are doing all the extra precautions and were still able to help squeeze me in an appointment on my crazy rush lunch break hour. Thanks so much for the help.
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June 2020 by Doug Cook
Very welcoming..and the teller named Aaron always goes out of his way to make sure I'm satisfied..good guy.I hope I get I'm next time..thank him again
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November 2019 by Brian Haskan
This branch has gone down in customer service. I’ve banked with PNC for 5 years and wouldn’t recommend this Bank to anyone after today. Disappointed with the bank.
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July 2019 by Edwin Campos
This is a very bad bank if i could give them no stars i would. Telling my wife her check was fraudulent beacuse i guess the broke tellers never seen a check that big and held my wife in a room for one hour and had the nerve to say that they would call the cops. I wish they would have, they would have looked so stupid. She had all the papers that went with the check also. Not my problem if they dont get big checks and this is a bank? Should turn it into a fast food restaurant. My wife and i are taking our money elsewhere.
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June 2019 by Jennifer Meier
I would NEVER bank here!!! Very rude bank teller. I went to cash a check (this is not my bank but was the bank for the issuer of my check) and was told I was being charged a fee and when I asked why he was extremely rude. He started talking over me while I was still standing there to try to have a conversation with the next person in line who was still filling out forms. Worst customer service ever!!!
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December 2018 by Anthony Jones
Terrible customer service. Nicole was misleading on what she needed when I was working on getting a loan. She then told me I misrepresented my income and that my commissions are not included on my w-2's. Which they are. Then outright lied about returning my calls. Terrible way to do business.
