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January 2026 by Kisha wright
I’ve have property at this establishment for a few years now. It’s consistently clean, safe and just overall great place to keep my valuables. I would rate it a ten out of ten.
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December 2025 by Keyton Davis
Jaleesa was incredibly helpful and kind, she helped me get my storage auction all paid for and gave me a little more time than other places to have it cleaned out.
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December 2025 by El Flowers
My price went up from $179 to $230 less then 6 months, honestly it’s always a scam with public storage only use it for a short time if you can. I brought my movers and my gate code didn’t work. Just a money grab. If you’re in Norfolk try storage king or jack rabbit. Stay away from all, any, public storage for long term use.
They will respond with “we will work to improve” and “I’m sorry about your experience” no they are not. This is a corporation. Just rent local.
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November 2025 by Christian Hanchett
Stephanie Henson helped us out with our unit and was incredibly kind, patient, and understanding. She is a highly valuable member of your team and deserves a raise for all her good work. Thank you Stephanie and keep up the positive energy! From Eva and Christian
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November 2025 by adam Burns
Stephanie is so awesome, kind and helpful!
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November 2025 by Dorcas Helfant
Stefanie the onsite Manger was most helpful and listened to our needs. Thank you!
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October 2025 by Salomon Michel
I had a fantastic experience with Jaleesa at Public Storage. She was incredibly helpful, friendly, and professional throughout the entire process. The facility was clean, secure, and easy to access. They made everything smooth and stress-free from start to finish. I highly recommend them for anyone in need of storage solutions!
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October 2025 by Emily Moore
⭐️⭐️⭐️⭐️⭐️
“Jaleesa was amazing! She helped me get my unit unlocked in no time and handled everything so quickly and professionally. She was friendly, efficient, and truly went above and beyond to help in a flash. Couldn’t have asked for better service!”
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October 2025 by David Hajovsky
Awesome service and it's very clean.
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August 2025 by Cathy Snider
My experience was very easy. The online software however locked up.
We finalized the rental at the facility with a very amiable young lady, Taylor. She was quick and knowledgeable about the process. We would refer this business to anyone looking to rent storage units. Thank you,
Cathy.
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August 2025 by Christin Lovell
HORRIBLE EXPERIENCE! Do NOT rent here!!! - Original rent amount with insurance was $102 for a 5x10. Then they hiked it to $142. (I received the letter in the mail a week before the payment was due but the date on the letter was the 30 days.) A few weeks into renting, my fiancé stopped by after hours because he saw the door jacked open. (His gym is on the other side of the building.) You can see the date and time stamped on the picture. I called the next day and the lady said she would check her cameras. That was it. He checked several other times and this has continued to happen. The security code and box is pointless with this happening! We were on a higher floor in the back, but be aware that if you’re on the first floor, someone is smoking after hours so don’t store furniture or clothes there. Lastly, do not make my mistake and vacate on the 3rd of the month because they still charge you for the ENTIRE month, even after they verify that you vacated!!! They are not friendly but they don’t necessarily cross the line of unprofessional, but they do not make you feel like they care at all. There are no apologies, and there are no resolutions. It is what it is here and I would NEVER recommend them to anyone!!!!
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June 2025 by Andrew T
Assisted by Taylor. She was able to answer all my questions and was extremely pleasant to work with!
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June 2025 by Cyndi Jones
Jaleesa went out of her way to help us find a unit that meets our needs and helped to complete the transaction so we could start moving in right away! 🙌
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June 2025 by Jonathan Sanchez-Flores
Super happy with my visit. Taylor was super helpful and all around great.
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June 2025 by Dee Dee
Taylor was an excellent help!!! 10/10 customer service!!!
