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January 2024 by Regina N.
Cashier Bridgette (College Park) was very rude and had a nasty tone.I respect my elders! But if you don't want to work stay home.
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June 2023 by Diane Wynder
It was a very pleasant experience. The salesperson, Tyrell was very patient and kind. He's very good at his job and I appreciated his help.
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April 2023 by Angel Young
Tyrrell is one of the best managers in the furniture department
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February 2023 by samantha h.
I love roses..great bargains fast friendly check out, at customer service..The people are great the store is clean and the store manager is awesome!! She handles complaints very well and she loves her employees! She keeps her store organized and clean!! The associates and other managers are great also!!Keep up the good work Team!!!
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December 2022 by freaknstein builds
Hands-down, best customer service ever had definitely recommend coming to roses off of military
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May 2022 by Katherine T.
The check out lines are very long with usually only 1-2 cashiers...takes forever to check out. There is a middle aged black cashier that has been rude to me multiple times. She clearly doesn't like the "white folk"...she was very nice to the black woman in front of me and when its my turn to check out, she does not greet me, look me in the eye, let alone say anything to me except what my purchase total is. I wish I could remember her name....terrible woman with zero class.
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March 2022 by sha ewusi
Keith in the furniture dept was very helpful, knowledgeable about design, and stellar customer service. I just moved and he assisted me with great ideas for my new home. Cheers Keith! You are exactly what we need in customer service
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March 2022 by Reniqua Walker
Keith M. at the Va Beach location was very helpful throughout my whole Roses experience. He kept me posted about everything, and walked me through it every step of the way. Very good customer service :)
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January 2022 by Faze killer Brown
Today has been a horrible day looking for my daughter a mattress well we called roses thinking they couldn’t possibly have any well to our surprise they had them I spoke to Keith and he gave me all prices and availability of his inventory we came in immediately and just like his phone conversation he was right there to help me with open arms with great customer service and knowledgeable about the product also his manager buddy came along and they both helped us with great customer service I will definitely be getting our needs from these guys they are top tier
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November 2021 by cupcake 0970
Excellent service. Very knowledgeable crew.They were so awesome!
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September 2021 by Tenile Trower
My experience in roses is always awesome great deals I really enjoye shopping here I love the furniture department the salesperson that runs the department is very professional and made my shopping a whole lot easier I purchased all my kids bedroom set here college park location whenever you need furniture I recommend rose equality stuff cheaper than most furniture stores Thank you so much for all your help (Tyreek)
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April 2021 by Ashley Locklear
Tyrell was amazing and made the experience such an ease. He went above and beyond to explain all of my options in great detail. Thank you so much.
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March 2021 by Decora Hines
I came in completely unexpected to buy furniture at all, but here I am buying furniture. An employee by the name of James was there assisting me and was awesome! He was able to assist me with defining me needs in my new apartment and giving me a clear understanding how certain pieces would work in a space! James was professional, attentive, and knowledgeable. He was not only able to assist me but several other customers, along with doing huge carry out orders! That’s so awesome, it seemed like a stressful situation that had more than under control. Once I’ve had all of my furniture decided on and how I want to get everything paid for he was very understanding and happy to help in any way he could by offering problem solving solutions and giving me great tips to get my furniture on time. This was a great experience, I would definitely shop in the furniture section again he displayed respect, multi tasking skills, and great leadership. I would totally recommend to friends and family members to try out that area of the store!Did I mention James was so helpful he called several other store to see if they had furniture in stock for me rather than having to order some of it! Totally awesome experience, if you get the chance shop with James great service.And if district manager is reading this, get there systems up to date so they are able to further their great services with modern equipment.(:
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January 2021 by Adriana Stephen
Tyrell was friendly, and a great listener. Tyrell listened to my wants and needs and didn't push me to go outside of that but he did give me the information I needed to make a great buy. Im extremely happy. Thank you.
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December 2020 by Kristie Ferebee
The sales manager, Tyrell Judge, is soo awesome! He assisted me with furnishing my home. His professionalisms and exceptional customer service made my experience outstanding. Even when there were minor delays, due to things out of his hand, he communicated and made everything worth the wait. Always happy to help! I appreciate you and thank you a million times over Tyrell!!
