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October 2023 by Sarah Wilkening
I'm just sad I didn't discover this place sooner! I won't waste money buying shoes online again. I now realize the importance of investing more money and time in finding the RIGHT shoes. The employees here are so knowledgeable and take the time to work with you to find exactly what you need. They aren't pushy in the sale either.
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October 2023 by Phillips Family
If you have not been here to try on REAL running shoes then you are not running with the right shoes. These people Here are the REAL DEAL! Every person I've came in contact with was professional, knowledgeable, caring, smart, and know a helluva lot about feet! Don't just decide for yourself what's good for your feet or what's good for running or walking till you've came and spoken and given Running ETC crew a chance. PURE MAGIC HERE ladies and gentlemen. I was sooooo certain Merrell was my shoe. I walked out with Magic Shoes! I picked Hokas my wife grabbed ASICS. I've never seen my wife so excited for her new walking shoes(has a severe Achilles injury) and thought it was impossible to find comfort. I promise if you give them a chance, keep an open mind(I'm a freaking now-it-all), and trust in these amazing people I too think you will hug your running shoes as I did before bed tonight! Best run I've ever had tonight! Looking forward to my 8.5 mile run Saturday!!!!! 26.2 is next on my agenda! Thanks again for everything entire Running ETC! BEST GROUP OF HIRED EMPLOYEES IVE EVER COME ACROSS
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October 2023 by Eric Hinz
Great experience and customer service getting my new running shoe! All of the staff were attentive to each of the customers, which is an unfortunate rarity today. I worked with Andrew on sizing and feel of each shoe and testing it on their small track inside to get a feel for how it would be on the road. I highly recommend this to anyone who needs a professional to get them their best fitting shoe and running accessories/equipment!
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September 2023 by Michael Q.
They are incredible. The staff watches you walk and determines which type of shoe is best for you. Then I was brought multiple brands, styles, and colors. Going in I thought I was going to walk out with a pair of Brooks. About 7 pairs later I found the most comfortable shoes I've ever worn made by Hoka. I'm extremely pleased and will be back.
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August 2023 by T V
Great fitting service and includes top brands and size availability. I will be returning here for all my running needs!
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August 2023 by Lynn F.
Thank you so very much! I ran ( ok ran/walk) today with 95% of the pain I was having gone thanks to your expert advice in shoe selection.
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July 2023 by David McGowan
Want to give a shout-out to this store. Their service is top notch and they have a knowledgeable and friendly staff. They even accommodated a return to ensure I was taken care of. Thanks so much!
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May 2023 by Veronica Davis
A hidden gem. Very friendly staff. They take the time to listen to what you are looking for and understand any medical conditions that you have to help improve the journey you are on. I was in the store maybe 30 min and everyone person that walked in was greeted with a smile. All the employees were helping customers. This is what I found fascinating, each employee was taking the time to really listen and understand what the customer was looking for. I walked out with a new pair of shoes to kick-start my new workout plan and what I would need to purchase in the future for an everyday shoe. Thank you so much for your help. This is a place you definitely need to visit if you are looking for a great pair of workout shoes and friendly customer service.
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May 2023 by Chelsea T
I've been a customer of Running Etc. for about 5 years now but my experience with an associate at the VB location by the name of Mike this week will ensure i'll be a customer for the rest of my running life! I've been eyeing upgrading to a pair of new "race day" shoes and didn't know where to start after reading LOTS of opinions online. Mike took the time to analyze my stride via video playback and review my current shoes along with my goals/past experiences. The particular nike shoes I was desiring were not available in my size at the store bc of what they are allotted from the brand, but I had brought in this shoe I purchased at the Nike store (adding: where the associates knew absolutely zero about the shoe/how it should fit) and he took the time to analyze my run in this shoe and ultimately showed/advised me why I was in the totally wrong size. The education I got in the hour with him was so worthwhile and while I wasn't able to purchase these shoes from them i'll be buying every other possible future running shoe/gadget/apparel from running etc from now on! Thanks Mike!!
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March 2023 by Kalub Lambert
The go to place to buy any type of running gear! Awesome staff! Very helpful and provide top tier recommendations!
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March 2023 by Kyle M.
Great service and selection. I was in town for the week, needing a new pair of running shoes. I tried a different running store and didn't receive help, then went to Dick's before stopping here. They had the exact shoe I wanted at Dick's, but $20 cheaper...plus, the gentleman that helped me was much nicer!
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December 2022 by michael chasteen
These people know their stuff and are very helpful. A kid still in high school helped me out. He seemed impressed I'm doing 7 miles on the treadmill. So, if you totally faked it, great job ! But I don't think you did.
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December 2022 by Angel Mori
Great place. Walked in with questions about a particular type of shoe and the person that helped me was amazingly knowledgeable based on my needs. We tried out some shoes and I was amazed how comfy they were. Price was great too. I walked out with two pairs.
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December 2022 by Carina Mena
Bought a pair oh Bondi Hokas late august. Early November I noticed my right foot was starting to hurt. Felt like I was walking on the edge of the shoe on top of the end of the sole. The staff was so helpful when I walked in early December to let them know I love the shoes and it’s only one that hurts to walk in. He had me try on a couple shoes and we decided to go with the wide width. They were so helpful and exchanged my old shoes! Definitely recommend buying from them! They will make sure you and your feet are happy!
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October 2022 by Kim Curtis
Truly very thankful for the staff here! They are very patient, very kind, and so knowledgeable about shoes and feet comfort. I work on hard floors and needed something comfortable, Mike and his team were able to find the perfect shoe for my feet and were so patient in the process.I would definitely recommend coming back again, and will recommend to all my coworkers and friends !
