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July 2023 by Doug smith
Seatow operation is a joke.My steering went out 20 miles from Rudee inlet one afternoon so I contact the coastguard to put me in touch with Seatow.I hear Seatow on the radio to the coast guard saying they have tried to contact me several times but have been unable to reach me but they were leaving Rudee Inlet in 30 minutes.Six hours later they show up with a transport vessel not even designed for towing a recreational vessel but what choice did I have at that point.Anyway their tow rope kept hitting my bow pulpit and causing a springboard effect the entire way back in.They lied to Me, they lied to the Coast Guard but in their mind it was a textbook recovery.Here’s the best part…I renew my membership and capt Ed calls me up and says he’s not accepting my renewal because I wasn’t happy the last time they screwed me.They have a history of making excuses without hesitation and leaving boats stranded because the weather is not perfect, etc.Don’t touch them with a ten foot boat !!
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July 2023 by Mark Urbanski
They've always been very knowledgeable and helpful. The local captains I mean.
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November 2022 by Fishing with the Matador
Sea tow Hampton Roads is a service for emergency towing, but after you pay for a membership with sea tow, sea tow will leave you stuck in your emergency and find every excuse as to why they cannot or will not help you. Sea tow literally advertises "no fine print" as one of the member benefits to sell memberships on their wesbite, but then when members need a tow, sea tow refuses the tow citing fine print found elsewhere on their website.This is a very dangerous business practice for people in a emergency, expecting help from a company who's job is to help people in emergencies.I would recommend using towboat US.
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November 2022 by Hitech
Nice to know they are their if we need towing home.
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November 2021 by Jeffrey Merrow
Great operators who show they value their customers
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November 2021 by BILLY A
Don't get on the water without it
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November 2019 by kim hanson
Great company! Never thought I would have to use a boat towing service. Very glad I had a Sea Tow membership when my boat wouldn't start up after taking my son out for a cold February fishing trip. We were able to get a safe tow back despite being in North Carolina waters. (They had to trailer the Sea Tow boat quite a way just to get to a boat ramp near our location). The team at Sea Tow Hampton Roads were kind and professional every step of the way, and even thanked us for being members after my boat was back on my trailer.
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November 2019 by Chris Ringer
The husband is very knowledgeable when talking anything diesel. Helped me find what I needed somewhere else and gave me other options in case it didn’t work out. The people in the other reviews are just mad they had to pay to have their boats towed. BOAT=Break Out Another Thousand
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November 2018 by Ken Stropp
Most waisted money I ever spent in 18 years. Rediculas stipulations,lazy, judgemental and rude attitudes. Husband and wife team and better off raising cattle in Maine somewhere. Better to paddle your yatch than to call them. Do not give them your money ........go somewhere else
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November 2018 by ASMR TingleTime
Horrible customer service. Good luck with these guys. Never again.
