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March 2024 by Dakiya Griffin
The drinks are always hit or miss when it comes to taste. I almost always have to get my drink remade at this location. They are better the second time which is crazy.
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March 2024 by Raquel Baez
Great, I love all the drinks they have.
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February 2024 by Barry Erwing
My favorite.
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February 2024 by She LAVA
Dirty location, service is incredibly SLOW. I think the Lynnhaven location has spoiled me because it's so much more efficient over there. They should learn from them. I don't usually like leaving poor reviews, but this was twice that I experienced less than awesome coffee and service. Make the 5 min drive to the Lynnhaven location (not in the mall).
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February 2024 by Powell Gill Trotman
Very attentive staff, at least the girl who waited on me. Had to wait a bit for a drip coffee, but she apologized and asked if it was made to my satisfaction.
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January 2024 by Dee Lane
Always great when you pull in and they know your order. There's a few that are amazing here. The store does seems to have a high turnover. Not sure why but the core crew that's been working there the longest are great.
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December 2023 by lucky one
I was waiting for my drink in the lobby and noticed the barista named Erin was not shaking any pink drinks being handed out in the drive through. as a former starbucks barista i was very disappointed to see such lack of care or effort being put into these quality beverages.
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December 2023 by Eric K.
Awful customer service. Pretty sure Mariah is racist; I have never had someone be so rude to me. Absolutely insane. And they messed my order up. They gotta get this store in check.
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December 2023 by Khrystal Hong
Love Starbucks but had to give less stars for the DTR/DTO person, Nat. Very unpleasant and acts like she hates her job.
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December 2023 by J Williams
The crew here are very nice, friendly, and work very hard. Thanks again.
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November 2023 by Ralph Mulherin
It's service sucks here it took me 30 minutes for a coffee when there or only 2 people and 4
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November 2023 by Chellie C.
Isiah Awful customer service super rude!!! He wanted to wait on an employee this morning more than focus on actual customers . Didn't care my food was wrong or my coffee wasn't ready when I had been waiting a long time .
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September 2023 by Susan Gore
The best coffee, the best barista's ,the Starbucks community is safe and very
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September 2023 by Teresita Hammond
Not my normal Starbucks but I am impressed with their upbeat attitude and great customer service.
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September 2023 by mary h
I’ve come here twice now to order a white hot chocolate. The first time they gave me a white mocha latte which is not even close. This time they gave me a regular hot chocolate, with the cup half filled. i did not get whipped cream. Not sure what the problem is, not sure why staff can’t make an order correctly any time i come here but i’ll have to find a new place to go to because this is absolutely unacceptable. there’s no money to waste in this economy
