STIHL Incorporated is a renowned company known for producing quality products with reliable performance, regardless of climate or conditions. Their saw models, ranging from 12" to 20", have garnered positive reviews for their efficiency and durability. Customers have praised the company's helpful staff, particularly a gentleman named Wayne, who went above and beyond to assist them with their equipment-related issues. The shipping process, though previously problematic, has improved, with some warehouses operating 24/7 for unloading. However, the company has faced some criticism regarding their warranty, service, and replacement policies, which have left some customers with mixed feelings. Despite these concerns, STIHL Incorporated continues to offer a range of affordable and impressive products, making them a popular choice among homeowners and professionals alike.
Non existent customer service. First position and no one is picking up for 5 minutes. Useless.
May 2024
Another pair of pants brand new pair today ruined by the terrible gas and oil caps! Not running the homeowner special think it's locked this happens. Terrible design and you owe me a new pair of pants! Great saw if the caps stay on
August 2023
I have several STIHL equipment. Trusted and reliable. I will add more to my DIY Home collection. Loyal STIHL owner.
