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August 2023 by Brittany Bowles
Last week I called to make an appt for full highlights yesterday at 4pm. I explained that I worked until 3:30pm, so the earliest I could be there was 4pm. They said that was fine and scheduled the appt. I confirmed the appt by text message a few days ago. Yesterday morning someone from the salon called me and asked if I wanted to come in earlier, I explained I couldn't but would be there at 4pm. They said that was fine, but sounded irritated. Another person then called me yesterday afternoon and explained there wouldn't be enough time to do full highlights if I came in at 4pm. They tried to say the reason was I needed to do a toner on top of highlights. I explained I didn't want a toner. I explained my disappoint with them cancelling my appt at the last minute. Before apologize the person I was speaking with was borderline gaslighting me on the phone. This place seems dysfunctional and lacking in customer service. I will never come back.
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July 2023 by Bridget Peery
I have been coming to Stiletto to see Sydney for about 3 years and have been consistently impressed! Sydney is an extremely talented and knowledgeable stylist who takes the time to understand the aesthetic goals and preferences of her clients. Prior to seeing Sydney, I’d been coloring my own hair jet black with box dye for years, and my hair, which has always been on the fine side, wasn’t exactly in the best shape. Sydney was able to turn things around dramatically, creating a beautiful, multi-dimensional garnet color and introducing me to Bellami sew-in hair extensions, which have been a game changer. I’d always thought extensions would damage my fine hair, but with her gentle technique and excellent education on hair care, my hair is now healthier than it was before and has actually grown a lot! The salon environment is great, too, and the stylists and staff are all professional and welcoming.
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June 2023 by Stephanie Harron
I’ve been to Stiletto Salon a few times now and have been pleased with their service, quality of stylists, and products. While this was my first time getting professional color done at this salon, junior stylist Gabriela was extremely helpful in guiding the process for my wants to transition to a darker color as well as her cutting techniques for my trim. She was very personable, too! So far, I’ve had no bad experiences at this salon- only positive!!! :-) I look forward to my next visit!!!
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June 2023 by Michelle Hudgins
I love Stiletto Hair Studio! I see Sydney and she’s never steered me wrong with her suggestions. She is incredibly personable and takes her time to ensure her work is done right. The salon overall is very clean and welcoming. I highly recommend Stiletto to anybody looking for a new salon!Services: Haircut
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May 2023 by Tatiana Grayson
This was my first keratin treatment and I wasn't quite sure what to expect. My stylist Raven was knowledgeable and focused on the job at hand. She did such an amazing job. I literally was choking back tears.Service: Keratin treatments
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May 2023 by Melissa Peppenhorst
Stiletto Hair Studio is amazing! I’ve been working with Sydney for several years and she never disappoints! The salon is beautiful and upscale, yet comfortable and welcoming. While I work with Sydney, all of the stylists are very talented. Whatever your hair needs are, from a basic cut, highlights, and color to hair extensions, you will find what you’re looking for here! I highly recommend this salon!Services: Shampoo & conditioning
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May 2023 by Katelyn Raper
As a curly girl finding someone to cut my hair is a task in and of itself. Much less finding someone who gave me the hair color of my dreams. Finding a salon that makes you feel so welcome and had me walking out the door feeling the best I've felt in years was more than I could have ever asked for. So excited for my next appointment and will be raving about this salon to everyone I know.Services: Hairstyling
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May 2023 by Margarita Munoz
I wanted to do something different & Krystal took a look at 2 different pictures for my hair inspiration & blended them perfectly!!!
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May 2023 by Jess Lopez
I really wish I could say I had a good experience. The women working there were so nice....but the cutting expertise was not there. My hair is MESSED UP.I dont even know how to fix it, and I got charged almost $50 to go home in tears. ??Not to mention, the stylist took before pictures, and she even knew she messed up bc she didn't take any after pictures. Got butchered by her, her boss, and her coworker.... also left with hair EVERYWHERE. On my face and my clothes.Wish I didn't pay for the service bc it definitely was not worth the money & now my self-esteem is ruined.Not to mention I work in the Aesthetic field....there's NOTHING aesthetic about this haircut. I'm honestly appalled at how I still got charged for this. This was the most disappointing service I have ever received. Definitely need a refund.
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May 2023 by Alayna Robertson
Professional, clean, fairly priced. A haircut comes with a wash and basic styling. Raven did a great job on my hair and gave me exactly what I asked for. She was quick but not rushed, and did a thorough job. There is no pressure for extra services or product sales, which I appreciated. I was taken no later than 5 min after my scheduled appointment and left within an hour, satisfied.
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April 2023 by Kimberly brown
KRYSTALLLLL that’s the recommendation! She’s amazing she has the sweetest heart and does the best hair . I came in with not a easy case scenario and left genuinely happy ! Love her !Services: Blowdry
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March 2023 by david Perretta
Outrageously unprofessional. Worst customer service I have ever experienced.Scheduled my 1st and 2nd appointment with a particular stylist and wasn’t completely happy with either service so attempted to schedule my 3rd appointment with a different stylist. The salon contacted me 1 hour before the confirmed appointment telling me the stylist I booked and confirmed wasn’t available but my original stylist could see me. I declined and eventually was seen by the new stylist. Attempted to book my 4th visit with the new stylist and was contacted AGAIN, an hour before the visit, and told she was unavailable but that I could see my original stylist. At that point, I had the audacity to complain and I simply told the reservationist that I didn’t want to go back to my original stylist. The salon eventually (reluctantly) rescheduled me with the stylist of my choice but when I arrived for my visit the stylist was absolutely RUDE and completely unprofessional. Never even asked me what I wanted. Simply started cutting and then cut me off when I attempted to speak. After she finished she told me “If you ever disrespect me or any of the staff here again I will never cut your hair.” Apparently, being disrespectful to the staff at Stiletto involves having an actual say in who cuts your hair!! I’m a 60 year old professional and having some snotty nosed millennial hairdresser lecture me on respecting her after cancelling several appointments at the last minute, inconveniencing me, and attempting to FORCE me back with a stylist that I wasn’t happy with was almost beyond belief! Sorry I hurt your fragile feelings Stiletto staff but in the REAL world a customer should be able to decide who cuts their hair!Service: Haircut
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February 2023 by Talita Moreira
I love this salon, pleasant environment, very clean, always with good music, lively and super stylish professionals, especially Gabriela who I love her work, very well located and easy access. I highly recommend it because it's worth it for all aspects!
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February 2023 by Christine Butler
Love Stiletto! Great customer service and skilled stylists. Highly recommend.Services: Shampoo & conditioning
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February 2023 by Tracy Roeck
Debbie cut my hair and she did an awesome job! I’ll definitely be back