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February 2024 by Scarlett Elizabeth
We brought our very unstable doggo in here on Valentine’s Day and can honestly not thank Dr German and the staff enough. Chloe, Sammi, Tony were all amazing and kind. They worked within our budget to get him stable and HOME!!! We love you guys
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February 2024 by Dolina Russell
The whole staff was so kind and gentle with my sweet pup when helping her with her double ear infection. The appointments were easy to make and in budget. I highly recommend them!
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February 2024 by L. Z.
We've been with Strawbridge Animal Care for almost 5 years. Two years ago , we've moved away from the VB area, and this place is still our primary care for our beloved boy. It takes us an hour just to get there, and even though it is very time-consuming for us to have a visit there, I still prefer this clinic because I know I can trust their team.The team is always welcoming and friendly. They always give cheers to our shy boy Tobby. Dr. Stephens is an extraordinary vet! She is enthusiastic and patient. She calls my dog a "kiddo," and it always brings a smile to my face.We did a dental clean and tooth extraction procedure yesterday, and I was very impressed with how it all went. The team kept us updated throughout the day. Dr. Stephens called me multiple times to update and explain new findings. I was very confident that my dog was getting the best care.Overall, this is a great place! The team and doctors can be trusted. I'd highly recommend them!
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January 2024 by MaryJo Burchard
Every member of the staff that has worked with us at Strawbridge Animal Care has been consistently amazing - empathetic, kind, and sensitive to the needs of our sweet, old doggie who (thanks to them!) just keeps going! On two occasions they helped us save his life. On one occasion a few years ago, he was just hanging on by a thread, but we were in a tough spot financially and could not afford to hospitalize him. Amazingly, they worked with us, taught us how to give him IV medication, and keep them posted on his progress. He pulled through, and since then, he has had a few crazy scrapes - and each time they have just been amazing. We just finished up his annual tests and vaccinations, and they said our little guy is doing so well, he may even make it to 20! THANK YOU, Strawbridge, for being so completely wonderful - not just on a single day, and not just a handful of staff members - but always, and all of you. THANK YOU. I wouldn't take our Stanley anywhere else.
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January 2024 by Fred S.
I would give it a zero if possible. Don't take your pets here. Three reasons we left. 1) They don't care about your pet. We had a 1130 appointment, we had to give Diamond prescription drugs for the appointment. They forgot to put her appointment in the system, we have the card to prove we had the scheduled appointment. "We can try to fit you in". Drugs wear off, make our dog wait around for an open appointment. 2) Owners have jobs, things to do. We scheduled the appointment during lunch, now because of your mistake, we have to sit in parking lot and wait to fit us in. 3) Too expensive. I wouldn't trust these people any longer with Diamond, we went to General Booth Veterinary.
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December 2023 by Patricia Bates
The staff is supportive and so welcoming. Doctors Nunez and German provided outstanding care filled with skill dedication, and caring for— both our pets and us! One was an emergency involving ingesting Tylenol and our other pet, a puppy was vomiting, which is also very serious and can be life threatening. Care was immediate. Both our pets are doing well now and thriving! We are thankful and grateful for the outstanding care from the staff and Doctors at Strawbridge Animal.
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December 2023 by Ashley Hendrix
10/10 recommend Strawbridge Animal Care! I have been going here for years and everyone has been amazing. Primarily we see Dr. Stephen’s and Dr. Nunez and they ALWAYS take the time to talk with us and help. Truly appreciate everyone there!
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December 2023 by Lexi Carlin
This place is terrible. The only reason I have two stars instead of one is because the vet tech was very nice. I got here and texted to check in at 8:00 AM, received a call from them at 8:17 asking if I was going to make it to my appt, I said I’ve been sitting there for 17 minutes. So they came out at 8:23. I have a high stress German shepherd who hates the vet and also is not food motivated so for me to give her anxiety meds before hand is pretty much not an option and they don’t help her much anyways, I’ve tried this several times in the past. I tell them my first priority is her allergies because she’s been itchy but they only wanted to give her vaccines today then all of a sudden the narrative switched and they were willing to give her vaccines along with allergy shot. The vet was so rude and unhelpful/not friendly at all. I don’t know her name because she didn’t introduce herself. As I’m trying to wrestle my dog while 26 weeks pregnant so she can give her shots she is doing nothing to help me or my dog. She didn’t care to answer my questions, just kept giving me attitude. NEVER coming back & I would not recommend.
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December 2023 by Arseni Laratta
Every time I have to pick up prescriptions for my dog, they make me sit and the parking lot for over 30 minutes. Today when arrived and texted that I was here to pick up prescriptions I was told they will be out shortly. After 30 minutes and being the only car in their parking lot, I went in to check on the status, I was told that they are still working on it and to return to the car. Now an hour later and almost closing time I am sitting by their front door watching their staff just hanging out and talking in the lobby…
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November 2023 by April Richardson
Our baby Junie was behaving strange the afternoon before Thanksgiving when everyone was closed or closing and all the emergency vets were turning us away. Dr.Stevens and their staff squeezed us in and looked over our baby, helping us weigh our options and easing our fears of a blood clot by informing us of normal symptoms of clots and what to keep an eye out for until her follow-up. It's been a tragic year for us losing many loved ones including my mom, so the thought of something happening to our sweet girl Junie too was absolutely devastating. We're so very thankful for Dr. Stevens and everything that her and the staff did to help our little Junie in her time of need. If we lived closer and we didn't already have a vet that we adored, we would 100% trust our girls to be under her care for wellness and emergencies. Junie is back to her healthy, spunky self two days later and we couldn't be more grateful. ❤️?
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November 2023 by Clint Talman
Dr Stevens has been amazing, and they have taken care of our puppy since she was little.That said the front of the house office staff however leaves a lot to be desired. I have had to wait outside for an appointment more than 30 minutes past my scheduled time repeatedly and they don’t like to answer their phone.Today was the icing on the cake, for once we were late 10:04 for a 10:00 appointment and we texted in (their policy) at 10:07 as there was no parking. We got no response (which is normal) 20 minutes later we called to make sure they were coming and they said they skipped us and had no clue when she could be seen.We asked for a manager to come out and she started by saying we missed the window that they have a 10 minutes grace period and we could come another day. We were well within that grace period however and once informed by us outside of when we texted and reminded of their 10 minute period she tried to backpedal and say they hadn’t seen the text and the girl up front shouldn’t have told us that on the phone.Neither the front desk girl nor the front desk manager have even decent customer service skills.
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November 2023 by Kristen Olofson
I was recommended by a friend and they were definitely right in their praises; not only was the vet and supporting staff helpful and kind but also super communicative which is amazing for a nervous pet owner. As a first time pet owner as well they were informative about optional treatments without being pushy as various treatments can have a range of costs. Basically their all around care was amazing!
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November 2023 by Cary Scott
Our dog had a health issue that required immediate attention. Strawbridge was able to fit him into their schedule when our usual vet could not. I am so grateful for Dr. Walker and the whole team for taking care of our pup when he needed help!
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October 2023 by Melanie Cline
Dr Steven's, Izzel, and Chloe went above and beyond to help Jax be able to come home. They were very patient and caring, and I couldn't have gotten through this without them. Thank you all so very much!!!
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September 2023 by Cindy L.
This place is horrible. First visit they told me cat was depressed (he stated peeing by box) and 430.00$ later they just wanted to send me home with drugs/ I said no. Three days later I felt a lump on his throat, a traveling Dr was there, said he had an infection, (another 200$gave him a shot and still sent me home with(the drugs for which they need my drivers license and my social security no. Why are they pushing this drug so much. And no I had to put him down. If you love your animal Please Please DON't take them there.
