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January 2024 by scorpio wilson
As soon as we pulled up he ask if we would like water? They both was very nice explain everything to me. And the environment was clean safe and nice. I will be returning I think I found a new home.. thank you
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January 2024 by Stacy Edwards
I go to the one on Laskin Road. I have never had a bad experience with them. I drive past there everyday to know the best time not to have to wait. The employees are pleasant but about there job.
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January 2024 by Robert Blenner
Qualified and respectful personnel. Work accomplished efficiently and timely. Manager showed me a few things about my car's settings feature that I didn't know. I will return to this shop. Bob Blenner
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January 2024 by Patti Stahlbock
I’ve been going to this Take 5 location for oil changes since mid 2020, after my husband passed. These (mostly) young adults are always friendly and thorough. At this point I don’t see myself going anywhere else ever!! They have got the “Teamwork makes the dream work “ concept down. Thank you!
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December 2023 by Matt Coyne
Wasn’t happy at all with this experience.The amount of oil on and all over the front my 2023 WHITE truck could have cost me the extra qt fee. Really not a good look. The hand prints on the hood I can almost understand but the complete roll all the way down my fender…On and my tire pressure was good…. The tech said he can look at them and he knows if they are properly inflated ?Think I would give them another chance…. At another location… for free….
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December 2023 by Kendall Lux
My recent experience at this Take 5 Oil Change station was marred by deceptive pricing practices. Over the phone I was quoted a 10 minute wait and a $25 service charge for bringing my own oil and filter. I was surprised to find myself waiting for 30 minutes and charged $50. When I questioned this price difference, the mechanics told me the sales people are encouraged to provide inaccurate pricing to attract customers.The mechanics themselves were friendly and didn't push additional services aggressively.Had I known the true cost of the oil change, I would have opted for a different shop. I know for a fact several other shops will charge about $35 if you bring your own oil and filter.
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November 2023 by Brian Breshears
Zero stars. I brought my Jeep into the Take 5 on Laskin road yesterday (11/27/23). It was running fine when I came in. They changed the oil and asked me to start my car. It didn’t turn over. They couldn’t figure out what was wrong. They asked me to go ahead and pay my bill. I refused. The manager was called. It took about 30 minutes for him to show up. When he does he tries to jump my Jeep. That doesn’t work. His literal quote was, “Get his payment and push him out of the garage”. They told me it wasn’t their problem. I refused to pay. The cops were called. I might have been more cooperative if the manager had just talked to me like a human and not some problem that’s ruining HIS day. Long story short, I paid the bill and had them push my jeep fast enough that I could pop the clutch and get it started. I drove it to my mechanic where I found out that they had unplugged the starter wire. We’ll see how it goes today when I drop that bill by and tell them to pay it. Not only am I going to make it my new job to drive business away from there if they refuse to pay but I’ll be bringing them to small claims court. Just because I have nothing else to do with my free time. ?
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November 2023 by Acalia Jones
I always come here for my work usually the location by Lynnhaven mall! Great service , super fast, and never feel like I’m being scammed. One of the workers even helped me put my new steering cover on lol those things are tough!
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November 2023 by Patty Drew Drew
Thank you so much for great service. Wonderful staff , they were very attentive and took care of my needs. My old 1998 truck thanks them!Services: Air & cabin filter replacement
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November 2023 by David Knickerbocker
Kemp, Naseem & Travis of Take 5 on Laskin did a terrific job for me today. I had accidentally put the wrong oil in my car and of course, hadn't changed it when it should've been. Long story short, there were issues with my car yesterday. After a quick stop by their shop they replaced my oil with the correct 5W20 oil, changed my air filter and wiper blades. It now runs great, the team was great, kind and went right to work. I was in and out rather quickly and had a quick conversation with the team they were quite helpful and accommodating.Thank you guys I will definitely be back around the New Year.
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November 2023 by Faneesha
I Took my vehicle to the Laskin Rd location 10/6 with NO prior issues with my car. When the service was over...I left the location and got to the stop light at Regency & Laskin rd (anyone familiar with the area knows there's a big dip/hump depending on which direction your turning). When the light turned green I drove over the hump-turning left on Laskin RD. As I proceeded down Laskin, I Immediately heard something dragging under my car (which there had NEVER been any noise prior to the oil change). I Immediately went back to the Take 5 location and advised them of the noise coming from underneath my car and the guy tells me, "it's the plate" & proceeds to ask if "I hit a bump". He told me to pull up so he can fix the plate, again. When it was all said and done, I assumed that would be the last issue...until it happened again yesterday, 10/21.After leaving the carwash I heard the plate scrapping the ground. After, having to DUCK TAPE the plate up so I could drive, I took my car to the Take 5 location on HOLLAND RD and boy am I HAPPY I DID!!!!I pulled up and was greeted with smiling faces, despite me being frustrated at the situation. I explained what had happened and GAVYN showed compassion throughout and ensured he would take care of the issue for me. DYLAN was also there assisting, apologized, provided a $7 off coupon card. Gavyn took the plate off and advised it was put back on INCORRECTLY after the oil change. He showed me how it was bent and explained how he would try to straighten it as much as possible to get it fit correctly.The Holland Rd location didn't have to do ANY of the work that they did. However, they DID, and took responsibility for the wrong doing of the Laskin Rd location. I give this location 5 stars!!! If I ever decide to go back to Take 5, I will ONLY choose the Holland location!! Give Dylan and Gavyn as raise!
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November 2023 by Mariah Shlyk
I went to this take 5 about a week ago for an oil change. I let them know that I also needed air in my tires since my sensor went off a few days ago, the guy working said he would take care of it.After the oil change was over I didn’t see them do anything with my tires.I’m now at a different take 5 location and they are doing a ton of routine stuff to my boyfriend’s car that wasn’t done on mine. They even offered water as we pulled in. They checked his tires and put air in them, they filled his windshield wiper fluid and checked his air filter. They even let him know one of his front headlights were out that he wasn’t aware of. At the end of the oil change they did a safety check before we left and cleaned his windshield!None of these things were done for me but on the paper work it says they were? They didn’t put air in my tires and my sensor was still on so I had to stop at discount tire on the way home. I just feel like this location was lazy and didn’t do everything that should have been done and I’m very disappointed. I guess I’ll have to drive a few extra miles to go to a location that can provide the service deserved.
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November 2023 by Sarah Rodriguez
Quran, Cory and Travis were the best. Fantastic customer service from the time I pulled into the time I left. Nobody was pushy. Everybody was incredibly pleasant. I recommend this place 100!
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November 2023 by Patty Plansker Schlossberg
I waited maybe 3 mintz for a bay, was completely guided as where to go, all staff were very friendly and courteous, I wish I remembered their names. And it took maybe 8 mintz for the service and explained all to me and delivered a detailed receipt- we will definitely be doing this again!Service: Oil change
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October 2023 by Jeff T.
The location on Laskin road has always been great. Fast and efficient. The people that work their are always kind and helpful. I've been going there since they opened and have never a single issue.