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October 2023 by Tyeisha Taylor
When I first walked in they said they could do a take off and full set needless to say I left with a take off because I was informed her appointment was there and said she didn’t have time to do my nails. I felt that was very unprofessional when you say you can do someone’s nails just for them to get in the door. I left and call them back and let them know how I felt, they said they would call back with the manger they never did. I will not be coming back and I advise you guys to go somewhere else if you want respect and good customer service. If you’re the owner that’s how you respond instead of apologizing then I’m happy I’m not returning to y’all services second if my nail bed was so bad why was I able to get my nails done the same day like I said 0/10 would never come back
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May 2023 by L Miller
I was able to make an appointment for my friend and I same day. They were pretty busy. The nail tech I had for my pedicure was kind of rough. But I enjoyed how nice my nails looked and feet felt. I would go again.
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May 2023 by Chelsea Raglon
Julie did my birthday nails yesterday and she’s a hidden gem! She’s incredible. And she cleaned up my nail bed, a lot of nail techs don’t tend to the nail bed anymore. I asked her to change my shape to coffin and freestyle pink French designs and she def understood the assignment! Thank you Julie!!Service: Acrylic nails
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April 2023 by Anna Smith
This place was recommended to me by a coworker, and I had high hopes because her nails were beautiful. She said she'd been going there for just at a year and hadn't had any problems, so I'm hoping my visit was just a fluke.I got a super simple design and full set of acrylics, which, for some reason, took just at an hour and 20 minutes to do.The lady who did them was super nice, but was arguing with one of her coworkers the entire time that I was there. They seemed to be arguing about who's tools and materials were who's; she had to get up several times while I was there to retrieve her things from him.The nails themselves were very pretty, and they have looked great for the past few days, but it's just now been a week and they are already lifting at the cuticles.I spent close to $100 on these nails, even though my coworker has only ever been charged $55-$60 for hers everytime she goes, and I don't think they're going to last a month, nevermind the 6 weeks that the lady promised me.Not sure I'll be back, it honestly doesn't seem worth the money.
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April 2023 by Ericka Maximin
I've been coming here for about 15 years now. I have been through the changes of ownership and renovations and can only say. They keep getting better. B, Henry, Don, Tey and the rest of the staff are all friendly and professional. They try their best to accommodate everyone who comes through the door.Services: Pedicure
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January 2023 by Shanita Holley
Tried to get a fill in today after being turned down 3 times. The nail tech that sits closes to the door on right hand side when you walk in is very rude. I have already been waiting 30min, a young lady comes in but with no appointment gets seated before me. He said she called, my question was should I call before coming. He said yes or just wait. Mind you already waited 30minI stated I have been waiting just wondering how her and daughter gets nails done before I? Simple question but because I asked he said won't be doing your nails today and that's fine. I will no longer use your business. I encourage others who experience similar.
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December 2022 by ᴛᴀᴊʜᴅʀʏᴀɴᴀ “Taay”
My first time going here, and it was amazing. The shop itself was very sparkly clean, customer service was great. Me and my mother came here to get eyebrow waxes. Tina, i believe her name was, did an outstanding job. She kept complimenting my eyebrows and she shaped them so nicely. My mother had thinner eyebrows, and every place we go they comment on them. Tina did not mention anything about her eyebrows and instead thickened them up for her! Such an amazing place.
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November 2022 by Charleigh Andersen-Dunbar (CJ)
yesterday was my first time at top nails and i’m so happy with the end result!! wendy was such a great nail tech & was very attentive and gentle. great prices and great staff ❤️
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November 2022 by Brehanna D.
Had to leave one star because I never heard of being denied service because I didn't get my nails done there LOL. I don't even live in Virginia Beach. Came from out of town. Hopefully y'all will do better moving forward. Smh!
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October 2022 by Joanne M.
I just call to ask if they were able to do my nails a certain way, and the lady that answered literally hung up on me. If she didn't understand me, she could have just stated she didn't understand. There is no way I'd put my money into a business with such a rude employee.
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October 2022 by Harley Eilís (LeyLey)
Let me start with the fact I’m not a nail technician but this appointment was absurd. My friend and I got our nails done today and I can’t even describe how much they hurt now. On top of the fact it was very clear unsanitary tools were being used. I should’ve stopped this appointment before it even started but I was looking forward to this day. At the end of the day the two technicians we had seemed to just lack knowledge of proper cleanliness and technique of the work.Services: Nail cut & filing
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July 2022 by Tiffanie Brown
Came in today with a friend and we had a great experience with our nail artists during our pedicures. Both of our feet are very happy and can't wait to come back soon.Service: Pedicures
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May 2022 by Djay Crews
Wendy did great on my nails, she took her time and made sure everything was perfect, I’m in love with my nails girl! You did a great job❤️. KEEP UP THE HARD WORK GIRL YOU ARE AMAZING!Services: Pedicures
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May 2022 by Devita Redmond
I told the owner upon leaving a week ago that his set was entirely too thin. He tells me that he is going to fix it the next time I come. Except one issue , they basically broke a week in. On top of that as he is doing my nails he yelled at me to put my hand in the uv thing. I was told that him fixing was he messed up was to be free however after he felt my attitude he decided to charge 8$. I have never had such terrible service in Virginia Beach. WowService: Acrylic nails
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May 2022 by Whitney C.
Wonderful service and the girl did exactly what I wanted. It was a little pricey but hi you pay for what you get. It was worth it.
