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November 2023 by Google user
Jack and the team at Pembroke, Virginia Beach are excellent! They are kind, friendly and knowledgeable. They are my first choice in auto care and always take prompt and professional care of my cars needs.
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May 2023 by Kurt Grizzard
They were very accommodating and after a long wait got the job done. The price of a front brake job not what I expected. $575. Wow!
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April 2023 by Caymen M.
very rude staff! was using the dumpster and a guy came outside and started cussing me out will never take my car here.
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January 2023 by Lauren Lewis
Absolutely WORST place you’ll ever go to. Last time i went there they left my car with 15 PSI. I gave them a second chance and they neglected to do both tires as i instructed and told me nothing was wrong with it even though i told them there was a leak and that i had to fill up my tire every day. I go back and expect them to either fix it or replace it and i get eye rolling and attitude because i said it should’ve been done the first time! I was perfectly fine paying for it the first time, but if i’m having to go back and forth, take off work, i want a discount. Because you’re making ME lose money by not doing your job the first time. So NEVER go here unless you want to be robbed of your money and time.
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January 2023 by Anonymous Anon
I am leaving this review because I was in the waiting room when the lady who left the review below me was in. I overheard the two guys at the counter mention how she had left a bad review so I decided to check it out myself. The review was filled with nothing but lies. The two gentlemen at the counter always go above and beyond for me and I have never had any issues at this location. She was very condescending in the way she spoke to them . They tried to accommodate her the best they could but nothing they said could appease her. I have always come here and will continue to be a customer for years to come.
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December 2022 by Lauren L.
Absolutely WORST place you'll ever go to. Last time i went there they left my car with 15 PSI. I gave them a second chance and they neglected to do both tires as i instructed and told me nothing was wrong with it even though i told them there was a leak and that i had to fill up my tire every day. I go back and expect them to either fix it or replace it and i get eye rolling and attitude because i said it should've been done the first time! I was perfectly fine paying for it the first time, but if i'm having to go back and forth, take off work, i want a discount. Because you're making ME lose money by not doing your job the first time. So NEVER go here unless you want to be robbed of your money and time.
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December 2022 by neb
Came here to fix one of my SUV tires who caught a big bolt on the road. They took care of the problem quickly. Great price and service overall. Will come back for sure.
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November 2022 by Carol Grantham
Absolutely wonderful she got me in without an appointment got my tire on had no problems and I even forgot the little nut lock she came running out outstanding completely outstanding did anybody ask that's the place to go for tires and anything else they
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October 2022 by Nicole Haynes
This shop has some of the most awesome and caring staff I have ever incountered. I won't go into specifics about my situation but what I will say is that these guys took care of me beyond my expectations. Sometimes we see so many bad reviews but me being a young woman, I always assume when I'm dealing with car situations I'm going to be played. Not only did these guys help me gravely they were quick proficient and kind. If you are looking to get work done look no further try these guys they have made me a lifelong customer whether they realize it or not.
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October 2022 by Troy Hedgepeth
Richard saved the day again. I took my vehicle there when I had another flat tire; Richard told me that he would get the job done that day (even though they were quite busy that day). Even though they were supposed to close at 5:00 that day he kept the shop open until after 6:00 p.m. to get my car back to me as he promised.Richard is the best!
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September 2022 by Dawn
Amazing service, the technician Jordan, was perfection. He is the only person I will let work on my vehicles. Extremely knowledgeable and courteous
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August 2022 by Michael Hall
Best Tire/Auto shop in VB! Place is Always clean. The gentleman behind the counter named Jack is Top Notch! Super nice and helpful. He found me the best deal for my tires. Very pleased and will be going back!!
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August 2022 by Shawn Callahan
Talk about good service and a crew you can trust. I've taken vehicles here several times and they have always delivered on their word, dealt fair with me, only done the necessary work and gone above and beyond to fix the issue. They get service right!
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August 2022 by Max Hertelendy
Anthony helped me out at the front and gave me a complete run down of everything that I needed for my breaks. Super friendly and extraordinarily impressive work. I will be coming back for anything my car needs!
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July 2022 by Ryan Eckell
Jack and his team did an amazing job. I have been going to that location for over 10 years and never steered me wrong. It was a bit rough when the company changed hands and got new management but it seems like things buffed out in the end. I would recommend this location to my friends and work colleagues.
