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December 2023 by Elizabeth Biederstadt
This location is the absolute worst. We booked online through the app and when we got there the employees had no clue what to do. So then they tried to charge us extra money. We had to call customer service and they kept hanging up. Then told us the reservation had been removed. We ended up cancelling. And let me tell you if my card gets changed I'll be the one yelling and reporting you for fraud.
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May 2022 by Matt
Reserved a truck for two weeks, they called and cancelled my reservations a day before my move!!!!!! Worst moving company in history!!!!!! If a company can't honor a reservation, they should not be a company
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April 2022 by Mr Samuda
Great customer service. Very helpful in renting truck and explains throughly all my questions i had.
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August 2021 by Sharon
Unprofessional. They had me going back and forth to get my mileage. Slow. Don’t use them.
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July 2021 by Fran Cintron
Very nice gentleman, easy return process. Thank you!
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June 2021 by Alex Vaipan
Found out the hard way that a U-haul reservation and a confirmation email that says "your truck is ready" is totally meaningless. Nothing was ready. Took about half an hour to get through the paperwork process even though I checked in online, the dolly wasn't ready, the blankets weren't ready and only had 4 left anyway, and most importantly the air in the truck didn't work! They wouldn't give me any other trucks that they had waiting there and instead sent me 45 minutes away to the only other place that had one available, and I had to pay for that Uber ride of course! Only giving it 2 stars because the lady at the register was genuinely trying to help out, otherwise I'd give it 1 star. There just wasn't much that she could do and the manager was worthless.
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January 2021 by Bk Way
No response
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October 2020 by Annette Griffith
There is not a U-Haul dealer in this location. The gas station only sells gas and repairs cars. This needs to be corrected in your listing
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July 2020 by Barry Wilson
Great place for
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May 2020 by KYLE CLINTON
U-HAUL: Slow service, didn’t seem like they knew what to do. Took about 25 mins just to help me, over charged me for their mistake Bc they can’t do there job or enter the correct information into computer. Will not be going back, I’ll get better service at the actual Dealer at town center, very disappointed. Drive the extra time and go to the real store. You will get better service and not get price gouged.
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May 2020 by Hector C.
I was treated very well polite staff was super chill if you're active duty I'd recommend it.
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February 2020 by Aaron Johnson
Great place to have u haul
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January 2020 by Felix Ofosu
Nice and friendly service. They have a lot of tow dolleys.
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January 2020 by Andrew Utman
Truck I needed was available on the days I needed it with all the extras too. Solid service and product quality. Thank you for helping me make our move happen!
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May 2019 by Benjamin Casey
If you aren't really serious about your move and want to wait a long time for your truck, then not get what you reserved, then deal with a guy behind the counter who moves at half the speed of smell and straight doesn't care or really know what he's doing this is the place for you. Oh and make sure you get the truck back early because if you return it at 24 hours and 15 minutes, you will pay for 2 full days. Literally the worst experience I've ever had work U-Haul. Never again.
