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January 2024 by Dylan B.
Fantastic quailing of repair and customer service.They were timely and offered a repair plan, which worked out great. The plan is affordable if you have several devices to repair and the plan can be paused or cancelled at anytime.
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December 2023 by Mike Carter Shoreline
Very easy to work with on my screen replacement!! Zero deductible too! They said it would take 2 hours...I dropped it off, went to the bank, and picked up a coffee and 5 minutes after I got to my office they called saying my phone was ready! All total about 30 minutes! GREAT service!
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November 2023 by Tom Foster
I would recommend more customer reps.. There were 2 onsite but only 1 was helping people. Drop off and pick up took 20-30 minutes to be seen. There was only 1 customer in each time.
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November 2023 by Robert Alexander
Cryssee and Thomas are a great face for this company. Newport news turned me way off, I was soo dissatisfied with them. These good folks redeemed their image.
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November 2023 by Michael Parham
Or tech was very familiar with our device, had the part we needed replaced on-hand (for one of the newest phones), and the repair was completed within three hours time. Could not ask for more!
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November 2023 by Rebecca M.
Horrible customer service. We went in for help, explained the situation with the phone and were told right away, " we don't have the parts to fix the issue" okay, understandable...then the worker told us to try to take it to Apple... The phone was an android. So I have no idea why he would say that, other than pure laziness. He never mentioned or even looked up when the parts could potentially be in store. Don't waste your time with this location.
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November 2023 by E Hicks
The technician I dealt with was very friendly. My device took a little longer than expected, but that was no fault of the work, just the way downloads occur. Sometimes they're fast and of course sometimes slow. So, overall I'm extremely pleased with the workmanship and the services overall. Thank you!
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October 2023 by Pammiela Eato
I had called and was happy to hear they can fix my ZFlip4 screenin under 3 hours. The desk clerk had patience and the fix was done in a timely manner. First time fix was free under the warranty. walked out with a smile :)
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September 2023 by Kay G
The employees here were great. They were patient, kind and helpful in getting me the screen I needed for my phone and helping me with my asurion claim
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September 2023 by Lauren L.
Been here three times, they fixed my phone, even staying open 15 mins later after a little mixup on both ends. Listened to my needs and were clear and concise. Out of pocket is a little hefty but i definitely suggest ascurion (might not be spelled right).
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August 2023 by judith klutch
These guys are great! Communicate all your options and let you do what’s best for you. They actually was more helpTo me the Apple and AT&T combined! Along with saving me over $100! Will forever do business with them!
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August 2023 by Kurt Cunningham
After getting the run around with my mobile techs I went in to an Asurion representative at my local ubreakifix and received amazing service. My phone was repaired flawlessly and faster that I was tole it would take. I would highly recommend them in the future for any type electronic repair or maintenance.
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August 2023 by E Eloi
This place is a scam. They charge 200 for a third party part (costs about 30-60 if you do it yourself) w the disclosure that your face recognition may not work along w other features. Ummmmm??? Then I guess you didn’t fix my phone did you? Also if you look up the part on Amazon you will see they are triple charging. The actual Apple part is only about 90, yet they are charging 350-400 to replace a screen w the original apple part. These people are scum. Run far away from here.
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August 2023 by Steve Cote
The manager I delt with was very professional and helpful! She saved me over $230 dollars and personally dealt with the Assurion Tech Reps on the phone. I will recommend the Lynhaven store to all that need help.
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July 2023 by Music Ear
Left cell phone / cracked screen/ returned 3 hours later but had to wait another hour as girl up front forgot to ask my sign on code. But the phone looks great. Not cheap )206), but beats getting another phone.
