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March 2024 by Kasha Winston
The friendly efficient staff
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March 2024 by Dennis Delarama
ABSOLUTELY THE WORST UPS STORE IN VIRGINIA BEACH, VA! If you are looking for a bad customer service experience look no further! This is hands down the place to go!
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March 2024 by Rose
The UPS representatives are very professional and personable. I speak in particular about Kasidy who has helped me on numerous occasions.
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March 2024 by Darrell Larch
The manager and staff will always go out of their was to try to help. They are all very friendly too.
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March 2024 by Lisa McLean
I would give a zero if I could! The employee Jen made my experience feel more like an interrogation rather than a mailing experience. First, I have been coming to this store for years and have NEVER been asked for my ID to ship a package in the US. First I said Christmas items in my package and she continued to say, I asked what are the SPECIFIC ITEMS IN YOUR BOX, VERY RUDELY! Then i was asked for specific list of EVERYTHING that was inside my package which is my private information. When I gave her a list of the items she gave me a look of disbelief and typed on the document that I refused to disclose what was inside. I felt racial profiled and discriminated against. I have NEVER been asked to tell an associate to describe what was in my package to mail. It's none of your business! She need to learn customer service skills and etiquette. Me and My employees will take our business where we can receive better customer service.
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March 2024 by David Minnick
Taylor Few!! Awesome customer service! Nice greeting and very helpful! Best experience at a UPS Store ever! Very kind.
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March 2024 by J & L
Taylor was extremely helpful.
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March 2024 by alex helbig
Staff provided tape to seal the box of a customer in line in front of me free of charge, then attempted to force me to buy a roll of tape to seal a box that I had just bought from them. Staff were polite, but tried to milk me, anyway.
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March 2024 by Alice Denny
Great customer service! Courteous and polite! Love to do business with them.
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January 2024 by Noctuas _
The entire team is super sweet and efficient and a nice organized lil store -Hopefully all the new employees training goes well <3 and I dropped off some origami cranes for them to hand out so hopefully that works well for them!
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January 2024 by Klara R.
It took 3 employees and 30 minutes trying to figure out a simple request. Had to go to a different UPS store, where somebody was able to complete it in 5 minutes.
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January 2024 by Bryan Gravely
The store was packed and busy but the staff was proficient, professional and organized. Taylor made my flawless. I’ll be making this store my option for all future printing needs and research getting a P.O. Box as well.
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January 2024 by J
Taylor ran that store like a BOSS during her shift today (Saturday after Xmas). She multitasked giving customers directions while she helped other customers pack or ring up. She was friendly, helpful snd empowering!
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January 2024 by Lewis McClenney
Taylor went above and be on with help with my issues she gets 10 stars.
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January 2024 by Cynthia Berstler
Customer service was excellent! Taylor assisted me with shipping a package, she was friendly, professional and knowledgeable!
