-
March 2024 by Cam Stevenson
Indian lady was about as rude and incompetent as she could be
-
March 2024 by Elaine Czohara
rude staff.. would never go.back there
-
March 2024 by G Elle
This location is the worst! The people who work here are so rude and not helpful. I would take your business elsewhere, not kind people by any means. If they treat people this way, I can only imagine how they treat our packages. I would not recommend this store.
-
March 2024 by Dr. Naseeb Kaleel
Literally the worst ups store ever! Old man took forever. Hard to understand too
-
March 2024 by Nate Murray
If possible, make sure you avoid shipping to or from this UPS. it's privately owned (apparently newly) by an Indian man and both he and the Indian woman I spoke to were extremely disrespectful, and is fortunate not to have tried that on the right person in-store yet. I was told he even kicked my package towards the counter instead of moving it like he had some sense. Smh Not worth the headache though.
-
March 2024 by Darcy Guerricagoitia
Rude and expensive. Took an Amazon return and the rude lady at the counter wouldn’t tape the top of the box, so I had to buy tape and she charged me $8 for a roll of packing tape. There are too many of these stores to go to this one. Save yourself the headache and go to another one.
-
March 2024 by Catherine Moncrief
They let us jump line because we had labels on our boxes!!!!! Very polite and nice!!!!!
-
March 2024 by kimberly rogers
DO NOT SUPPORT THIS UPS BRANCH. Had the nerve to want to charge for a strip of tape and you are a package shipping store. Hate when businesses only come into a community simply to TAKE!!!! But that's quite alright as I will drive right past this branch to another UPS store that has enough tape to stay in BUSINESS!!!
-
March 2024 by steven dotson
Horrible ethics and customer service
-
March 2024 by T M
I needed to print one sheet of paper as a label for a return. Over $7 is astronomical after waiting for twenty minutes. Note that this doesn’t even say they printed a single sheet of paper. To be perfectly clear I emailed them a shipping label that they printed on 8 1/2 x 11 computer paper in black-and-white and taped onto an Amazon box. I need it to return. This place is horrendous. Every time I have to go here to do something it gets even worse. Just go up the street to mail depot or if you need to go to UPS store with a scanner drive up to the friendly one off of Great Bridge Road beside Food Lion. I promise you it is worth driving that far to not go to this place.
-
March 2024 by Storm Crow
If I could I would give a negative score. The older asian gentlemen please avoid. Not going into detail, but avoid if possible.
-
March 2024 by Alice Denny
Worst service ever. Smug, detached, aloof, stupid!!!!
-
January 2024 by Andrew Lizardi
I traded in my phone with Verizon, they have not received it after weeks. Store said they can’t help or look up any information and when I asked for the manager to call me back she said hold on and hung up. I’ve now tried calling back multiple times with no avail. Worst experience ever now I am out of $1,300 for a return.
-
December 2023 by Tammy Pycior
The owner (an Indian man) is extremely condescending towards women. He was dismissive of me and would only acknowledged my husband. A UPS driver in GA could not find the package we sent from Virginia. The owner said he’d call later tonight and call us back later. We did the foot work ourselves from the parking lot in front of the UPS store. Up until today, I had never had problems with this location before - but I’ve never had to deal with this owner before either.
-
December 2023 by Janine Sabbath
The guy who is always working here is rude. I sent out a card on Monday 11/6 and it still has not been received. I didn’t think I’d need a receipt (I was never offered, I only have proof of purchase of stamps via credit card) since it was just a card not a package. Now I have no way to file a claim about this letter not being received and I’m fully convinced he never sent it and spent the gift card inside on his lunch. Absolutely ridiculous.
