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December 2023 by A Cooper
Best UPS store. Friendly staff and fast service
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October 2023 by Hello Hello
This location is ridiculous. It used to be better when the owner was there, but now I will take my business somewhere else because one can tell me why my package went to the wrong address and continue to tell me I understandI will never do business here again
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October 2023 by Stacey Shiflet
Beverly was so helpful with printing posters and tent cards for my event. When I arrived to pick them up everything was ready and Alex was super friendly!
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August 2023 by A JAAY
Friendly staff. Never had an issue with mailing something out. However, be very wary on having your incoming packages redirected here. I had an iPhone stolen out of held package from Apple.That’s when I realized they do not have any type of security of packages being held. Packages are not held behind the counter. They just sit in the back by some PO Boxes and anyone off the street can walk over to them with full access. With an employee being busy or their back turned, and there are no cameras pointed in that direction. It’s easy for someone to do what they want with a package.When I came to pick up my iPhone, the box was empty with the pulled tab gone. Lesson learned.
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July 2023 by Bebe_Julia
They have Amazon here so easy way ,I do all my Amazon returns here.
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June 2023 by Deb Barclay
I do all my Amazon returns here. They are fast and friendly. Had to go to the store on Virginia Beach Blvd a few times recently as Lynnhaven was closed and it was awful. One person working EXTREMELY slow with a line out the door. Happy to see Lynnhaven is open again!
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February 2023 by Alicia Mitchell
Beverly is a very amazing person I have been working with Beverly for 5 years. And she's very professional with her business and art work I would recommend her to do your menus and much much more thank u Beverly for your services and her staff is very professional
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February 2023 by Joshua McWilliams
The woman there was extremely nice and helped me out even in matters she didn't have to. I'll definitely use this place again
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January 2023 by Christy Raspanti
If you want your packages to make it to the destination do not bring them to this UPS they are always loosing packages and don’t give receipts.
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January 2023 by Yeah R.
Went to this store on Friday, December 30 around 11am. The female employee was extremely helpful and in two minutes resolved the amazon return problems, which the employee at Virginia Beach Blvd. UPS store refused to help me with the previous day. It goes to show the difference between a good helpful employee and one who is simply doing the bare minimum. Thanks again to the employee who helped me and my Mom!!!
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December 2022 by Rodney G.
Sign says open. Yelp says open. 4 cars outside on Thursday 12/15 at 8:30 am. Doors locked, inner cages locked, no staff inside or outside as of 8:40. 2 cars already left. I'm about to do the same. Tried calling: 'mailbox full.'
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November 2022 by Shikerra Lewis
The best customer service! I will be back per usual. Staff was helpful and understanding.
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October 2022 by Nicole Holland
Unreliable hours/staffing. I had a package shipped to this location and came to pick it up. Sat for 20-minutes waiting for store to open before continuing on with my day. Not being open during posted business hours without even a sign on the door to communicate is not cool. It’s also not cool to have to waste gas and more time coming back again. I won’t be using this store again.
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October 2022 by Megan Perkins
Beverly helped us today with laminating. She was not only very cheerful and friendly but extremely thorough with the process to ensure a quality finished product. I am very grateful to her customer service because sometimes when I am in a business I feel like I have to hurry up as fast as I can and am a burden. Working with her felt like working with a friend.
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October 2022 by Christina Weibel
Almost 8:40 AM and the store is still locked and closed with nobody in sight. Change opening hours, or put a sign up or something if nobody is going to be here.
