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October 2023 by Becky Roode
Super quick. Techs were thorough and polite. Easy to get in and out when you're out running errands.
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September 2023 by The Baker
In and out fast. The personnel were very polite and professional. I said I had brought my own oil and filter and it was done with no hassle! Offered some additional services that I declined but gave me a list with my receipt of the services they offer. Very good place. Will come back for my next oil change for sure!
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August 2023 by Scarlett V
I brought my Volkswagen Beetle here for an oil change, they didn’t have my filter in stock. I went and bought the filter and I had to exchange it due to getting the wrong one at auto zone, on my return the manager said if I had gotten the right one I would of been done. First of all the manager should have ordered the filters I needed! I shouldn’t have to drive three times to get a filter! I really don’t appreciate his attitude. Never coming here again! If I go to a service station they should have parts for my car, it’s not the other way around.Service: Oil change
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August 2023 by Brittania Williams
Oil change was okay but expensive thank god for the coupon . Now for the workers they need to work on professional etiquette . The way they talk to customers and act . Rude , flirtatious , demeaning. Only reason I went back to this location because my oil light came on to early . The manager screams slow down and turn your wheel like sir why are you yelling . Then asking about my personal life has nothing to do with my oil change.
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August 2023 by Judith Buccina
Pulled into this Valvoline, immediately greeted by this friendly and professional group.We got excellent service from Pete and his crew. Would be happy to recommend this business.Services: Air & cabin filter replacement
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August 2023 by Marta Pilat
I LOVE Valvoline, especially this location. It’s my go to spot anytime I need an oil change. They’re so nice and quick! They need more fans to work in this crazy heat though!
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August 2023 by Josephine Liza
Went in 7/18 for an oil change. THEY STRIPPED MY OIL PAN PLUG and damaged my car , and now it has a constant oil leak the past 3 weeks that is undiscoverable. Called the manager and was told he would investigate the cameras and call me back the next day, and I never heard back. DO NOT GO TO THIS PLACE. They will damage your vehicle.
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August 2023 by Jay M.
First time ever coming to a Valvoline oil change and we arrived not knowing what to expect, unaware of the hungry cold world around us, and as we were led into the convenient little drive through and our car was scanned we entered the Valvoline system. It feels great to belong somewhere, I feel like now that we belong to the Valvoline family we have some sense of security and protection and a great peace of mind because let me tell you what happened. In a matter of minutes our car was given life sustaining blood and was dancing on the highway and we never left our car. They topped the fluids, they inflated our tires, they had a great coupon and price, they were friendly, courteous, professional, and fast. They showed us our clean oil afterwards on the dipstick and it all happened so fast it's almost like we never went there and passed it by chugging down the street. But now our baby purrrrrs. Sounds great. Drives great. An much needed oil transfusion is just what the doctor ordered. Much thanks to the crew, CSR Alec, topside Zaire, and bottom side Kevin. They were very cool cats dedicated to doing a good job because it feels good to do good work with good products and good tools. Can't beat Valvoline oil. Just can't. Appreciate you guys. Thank you!
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July 2023 by Ray Singleton
The staff was friendly & knowledgeable. I’ll probably visit them again.Service: Oil change
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June 2023 by Ashby Collins
I visit this location often because it's next to Hobby Lobby but yesterday was the day that I will never return. Pete, is a detriment to this company.The first thing this attendant did was hit on me in front of all of his coworkers. Thoroughly disgusted I responded by putting my hands to my ears and saying very loudly "I'm part deaf, I couldn't hear you, what did you say?". He got the point and started cussing at himself Legit question:When did it become appropriate to make customers uncomfortable?Service: Oil change
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June 2023 by Alex Abrigo
Not only was the staff incredibly quick and efficient but they were also incredibly kind. Halfway through my visit the head mechanic noticed I was a part of the queer community and even gave me some adorable pride merch! I was made to feel welcome and comfortable while they were taking care of my car. As someone with constant anxiety, its such a comfort now that taking my car in for maintenance is something I wont worry about any longer knowing this team is around the corner!Services: Transmission
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June 2023 by Dominique Tacan
Very satisfied with their dedication to help and look out after our best interest. Pete was our service guy and he and his crew went above and beyond to help us with our needed tune up. He was honest, transparent and even worked with us in getting the best deal for our services (thanks to our Groupon, too!) rather than ending up with a costly bill at other shops. Not only that, the whole time we were there did not feel like a typical mundane wait while our car was getting serviced. He constantly checked in on us and kept us in the loop and educated me about the status of my transmission fluid and fluid system. As a woman and being new here in VB, he did not make me feel bad for the work my car needed and the camaraderie of the crew gave me a comforting taste of what southern hospitality is. We didn't plan on taking my car in for an oil change that day but I sure am glad we went here when we did.Services: Transmission
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June 2023 by daniel jopp
They share your vehicle information with Carfax as per the rude attendant. When I wanted to decline providing the requested information which has absolutely nothing to do with changing the oil I was told I could leave, "he just works there". I needed the oil change so I complied, only to be rudely told when I questioned the next change date on the new sticker which said 3000 miles that 3000 is their recommendation. I purchased the Valvoline 5W20 Full Synthetic oil which is advertised as good for 10000 miles. I will never have bring any of my business there and will not purchase Valvoline for sharing information with Carfax without disclosure!
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May 2023 by Marc Sisino
Attention manager. I will remove this review once it’s acknowledged. I just want to make you aware that the splash shield under my wife’s vehicle was incorrectly installed after an oil change. The front of it fell down and scraped the road while she was driving on the highway shortly after leading your location. The noise scared her tremendously but I was able to reattach properly and no real damage was done. Overall I was happy with your service and the experience we had. I just want to bring it to your attention so proper training can be done. Again I’ll take down the review after it’s acknowledgedService: Oil change
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April 2023 by lenny
Lamont and his crew did an excellent job. There’s no place on Virginia Beach Blvd. that has better Customer service when it comes to all change then this place. highly recommend.!!!!Service: Oil change
