-
July 2023 by Jo Bronson
Paid $$$ for a gel french tip manicure that did not last 4 days. Complete ripoff. I do not recommend.
-
February 2023 by Saanvi Kakde
I had a devastating experience at this nail spa; the worker refused to listen to what I wanted and kept pushing me to get what SHE wanted. She forced me to get the longer nails which were almost 20 dollars extra than the price I was told when I first entered. The worker was also very rough while handling my nails and one of them was put on crooked. Do not come here unless you want to be overcharged and treated informally.
-
February 2023 by Shiv Patel
Came here to get gel nails, one of the workers did not let me get the specific type of nail shape i desired. Afterwards, I had to go home and file the nails myself. Don’t come here unless you want bad nails.Service: Manicure
-
October 2022 by Mia Quiñones
How I left the salon because they couldn’t even take acrylics off. Sat on that chair for a good 40 mins. Then proceeded to try and put a new set when I asked for a gel manicure. I had never walked out of a nail salon before until today.
-
October 2022 by Elisa Cortez
I went here to get a manicure for my birthday. I asked for gel acrylics. I've never been to this salon before, so I'm not sure what their normal process is, but at the other salons I've been at, they will soak the nails, trim the cuticles, and give a hand massage. But the lady working on my nails did not do any of that. She just jumped right into putting the acrylics on. She told me the base would be $35, which was fine since I was just getting a solid color done. Another woman walked by and asked if I wanted a design, I said no just the color. She pressed, saying I should get black french tips, and I said again, "No, I just want the solid color." After the two women spoke for a minute, the one working on my nails told me that she was sorry but the price was actually $45. Still fine, I guess, since it's just a SOLID COLOR. While she was doing my nails, she put them on crooked, the acrylics were all lumpy and uneven, and the job was just overall sloppy. The paint isn't chipping thankfully, but the acrylic powder part is starting to fall apart on me. Also, when I paid for my manicure, I was charged $55, and they could not give me a reason for why. Overall, disappointed. Do not come here if you want good service.Service: Acrylic nails
-
September 2022 by Patty Lawrence
Worst paint job ever! I took my granddaughter with me. She got mani pedi. Her nails were painted white like all the young people are doing today and they were awful. White all over her cuticles, all around the nail bed, by the next morning they were chipping. It's like they used that white tip color for a French all over her toes and fingers. I would never go back there. When I asked the manager to clean them up a bit he said they were fine! It was closing time and I realize he wanted to get out of there .but so did we!Services: Pedicure
-
August 2022 by Crystal Clarke
I have been getting my nails done for about 30 years I came into the salon today to get dip. They definitely did not do dip on my nails, none of the nails were the same shape, or length. I kept asking for them to be shorter and was told they would not look good shorter, My cuticles were not trimmed. I ended up paying $70 for nails that definitely were not dip were not the same length or shape and I left with old dip on my hands on top of having to pay for them to take my nails off. I should have just stuck to my guns and not gone in there. I called and spoke with someone on the phone that said I could come back in and the owner would take care of me but how uncomfortable is that to have the woman sitting there speaking in another language the entire time while my nails are being corrected.Service: Dip powder
-
July 2022 by Jasmine B.
I came to get my acrylic nails removed and the lady over filed my nails. My nail beds are ruined with grooves in them, which will take months to completely regrow. Also another worker was teaching her how to remove them and pointed out that she did it wrong. I still had to pay full price even tho they messed up my nails.
-
June 2022 by Elspeth E.
Clean and convenient location but don't go if you want nails that last. The gel on my feet started completely falling off only 3 days in while the gel on my hands chipped, causing them to snag on things.
-
May 2022 by Syretta J.
Fast service. But the gentleman who did my eyebrows did a botch job! One eyebrow doesn't look like the other abs both are not following my arch. Looks like two different eyebrows.
-
May 2022 by Wendy
The service at this salon was not worth the money- not sure how they are in business. My husband and I typically get pedicures by our home but it was last minute and we were at the mall. The other place in the mall that we have been to before closed so we used this place. We paid for pedicure with hot stone, extra leg massages and a 10 min. back massage. After day 1 the bottom of my feet look like I didn’t have a pedicure, my nail polish wouldn’t dry, the hot stones were used for about 30 sec. and they were not hot, room temp. at best. to top it off the massage I received was the girl hitting my back. I’m sure there are some that enjoy the hitting/thumping but I can’t stand it. She would hit for about 1 min. massage for 10 sec. hit for a 1 min. massage for 10 sec…after about 4-5 min I was done. I sat up and told the girl that what she was doing was awful and not what I paid for. I highly recommend you finding a different place for pedicures.Services: Pedicures
-
May 2022 by Cassie Laws
I only go here for pedicures because typically they do a very good job with taking care of me.When my fiancé and I went yesterday, it was not a pleasant experience. When we arrived they told us to come back in 15 minutes. We gave it about 20 minutes then returned. They sat us down in the chair and we waited for about another 20-25 minutes for them to start on us.My feet were sitting in the solution they use for awhile that it began to get cold because there was not much water. When she started on my nails, she insisted that I get gel or to take my gel color off would be $5. I didn’t care so I said okay I’ll just get gel. What I didn’t like about my experience how she somehow clipped my cuticle on my big toe and made it bleed. It hurt really bad and made me feel uncomfortable. She did properly clean it. In addition, it didn’t feel like the normal time since they were rushing near closing time.I’m probably not going to return anymore. If I’m paying for a service I want them to take adequate care of me.
-
March 2022 by Andreah Miller
Went in to get a full set. I showed the guy a picture of what I wanted. The picture was square with French tips. He started shaping my nails and he did round edges. So I asked for more square. He filled them. I went to wash my hands and they were all different shapes after that. I asked him to make them more square are more alike. He did it for 2 seconds. I showed him the picture again before he started painting my nails. Color was all the way off. He then sent over someone else to work on me because he went to another client. That needed their nail fixed! I asked the girl maybe she could fix it she said idk and was about to paint the tips. After that I was livid and told them to cut them off so I can go elsewhere so I can be satisfied. They were going to charge me 40 dollars still, when originally the nails were 50. The owner yelled back and forth with me and was very inconsiderate. And telling me it’s not his problem he can’t fix it. All I would of liked is if you can’t give me what I ask for tell me from the beginning so I can go to someone that can!!! But anyways he called security because I wasn’t going to pay when I’m unhappy and they are being rude. One of the staff got him to go down in price to 15 but didn’t even take off these ugly nails. I will never even get my nails done again that was traumatizing honestly. And they were dirty!!! Didn’t change files and didn’t change the drill bit! Like that’s a whole law! That they have to use a new file and give it to you after!!!! The pictures are what I asked for and what I gotService: Manicures
-
February 2022 by Sauntiauna Brown
Venetian nail salon is the worst! Cut me twice and act link nothing happened and starting pulling my hand. The lady was very pushy, told her I didn’t want one thing and she asked me 10 times to do it and to let her try. I’m a very calm level person and still paid for her services. $75.00. For nails I didn’t want, to be cut 2 times and to have glue all down my fingers. That’s on me for not reading the reviews first. Not to mention the web link for this store on the Malls website is for a different salon not in Virginia.Service: Acrylic nails
-
January 2022 by Meagan Whitfield
I'll be back. The gel pedicure was good. I'm surprised at the negative reviews and was skeptical to go in but it was on my way to the store so I decided to try it. Best massage I've had with a pedicure and I liked the hot towels on my feet. It was good price, only $41. Clean and cute shop. the sky lights on the ceiling are cute.