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January 2024 by CC M
Andrew and Keegan were wonderful. They even wrapped my phones!
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January 2024 by S M
My phone died all the sudden as the screen burned out, so I rushed to the store off Lynnhaven and Landon White was such a huge help me! He is very patient, kind, and knowledgeable, and made himself available to answer all the questions I had and helped me with all my issues with everything. Verizon, you definitely need to promote this man and give him a huge raise! Landon, with your wonderful attitude, you will always be successful! Many blessings to you and thanks again for all your help and getting me my awesome new phone!
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January 2024 by Karen Plotnick
Keegan was very helpful and patient and persistent to solve my email issues related to my phone. I appreciate his service.
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January 2024 by Michael Derring Jr
Mathew and Keegan were extremely helpful and knowledgeable
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December 2023 by Chikadee L.
My phone died all the sudden as the screen burned out, so I rushed to the store off Lynnhaven and Landon White was such a huge help me! He is very patient, kind, and knowledgeable, and made himself available to answer all the questions I had and helped me with all my issues with everything. Verizon, you definitely need to promote this man and give him a huge raise! Landon, with your wonderful attitude, you will always be successful! Many blessings to you and thanks again for all your help and getting me my awesome new phone!
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November 2023 by Goat Scratches
Easy and pleasurable transaction Jessica and Ethan ably assisted to upgrade my devices and equip me for personal and business use. Both were professional and very keen to ensure I received great customer satisfaction. Well done.
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November 2023 by Nicole Lawrence
Just wanted to say thank you to Keegan for his exemplary service last night. I came into the store an hour before close (baby in tow) and Keegan listened to my problem, helped me find the exact phone case I was searching for, and even went above and beyond to apply a new screen protector for my phone. I appreciate the positive attitude and stellar customer service, I will be back!
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November 2023 by matt milliman
My experience with this Verizon location was amazing. Landon W helped me with the whole process with setting me up with a new iPhone. He made it go not only very quick but smoothly as well. Keegan H also helped and gave his expert opinion on what different features the store had to offer. I will go back to this location Everytime.
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November 2023 by Jean Holt
Ethan was so supportive in helping me with my dead iPhone this morning, even thou he couldn’t make a sale because of out of stock. So much appreciate his kindness.
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November 2023 by Vickie Kearn
Mia helped us when we got a new phone and also guided us through the process of changing our internet provider to FIOS. Once FIOS was installed she guided us through a number of questions we had. She was patient and extremely helpful.
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November 2023 by Alex
Keegan has great customer service. He really helped me out when I needed a new screen protector
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October 2023 by Philip J
Mia was very helpful in trying to diagnose a charging/Apple car play issue that was having with my iPhone.
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September 2023 by Richard Gilbert
Mia at the Lynnhaven Drive store in Virginia Beach is a rockstar. I switched from another carrier just to get the NFL Sunday Ticket. The website for signing up was worthless. The button to get signed up was either static or redirected you back to the same place. I couldn’t get it to work at home so I went back to the store. Mia tried on the office computer, her own tablet, and on my phone. Nothing worked. There was a free offer and one that cost $40. I didn’t need that one. In the end that button worked but the free one didn’t. Seems suspect but whatever. Mia worked on this for at least an hour. Great customer service from her, the website, not so much. I’ll be looking for my $40 refund.
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September 2023 by Meekins & Associates
The young lady with the short blonde hair is the best phone charger salesman on planet earth! Thank you!
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July 2023 by Danny Hasnas
Ethan truly took his time helping me with a phone issue! He also connected me with someone in corporate who helped me as well!Ethan was patient, kind and extremely awesome!!!