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August 2025 by Manda Bellamy
Incredibly fast service through the drive thru
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July 2025 by James Patrick
I don’t know why the reviews are bad here. The staff at this location are the most friendly and efficient I’ve had the experience with at any pharmacy period
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June 2025 by Terri Dray
I just now spoke with the rudest young lady at the pharmacy. Unfortunately, I wasn’t given her name and when I went to ask for it, I was hung up on. I called in reference to a prescription that they hadn’t ran the good RX coupon on and she wanted to argue with me about the price that I had sitting in front of me with a good RX . My insurance does not cover this prescription . So I just listened to her for a little while she ran continued to be yell ant me and asked her to kindly run the coupon and of course I was correct. It was $40 cheaper and then she conveniently hung the phone up very rudely while I asked her name .
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June 2025 by Jules
Had what I needed. Nice store. Pleasant employees.
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February 2025 by Geoffrey Mones
My son and I went there for the first time to get our flu and Covid shots in Jan 2025. We had an appointment and we went to check-in at the vaccination window which had the metal screen rolled down. I knocked on it several times with no answer and I could hear people talking. I saw that there was a line going to the pharmacy window so we waited in that line for 15 mins. When we finally got up there, the lady said why didn't you sign in with the BIG QRC code at the consultation window. I told her I didn't know it was there. ( Why would I go there if I was there for vaccinations). Thankfully, see didn't make us go back in line. The person who gave us our vaccination was very respectful and nice -great customer service anyone would have as expectation. The lady who checked us in was rude. Employees should never be rude and it doesn't matter how busy it is. Customer service is what helps keep companies in business. Never going back there again. I'm sticking with CVS even if I have to go 5-10 miles more down the road. I'm just waiting for Walmart to accept TRICARE again. Even though they are busy, I always get great customer service!!! RECOMMENDATION ... put a sign or note on the vaccination metal roll down screen, specifying where to check in or put another BIG QRC sign at the vaccination window. Makes sense for people getting their vaccinations at a specific Walgreens for the first time. Not everything is intuitive. Would also recommend that Walgreens give training on customer service at the pharmacy.
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September 2024 by K S
rude every single time I speak to them.
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August 2024 by Chris Keplar
Everything was there, right where I left it
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April 2024 by Kaitlin Murray
I have to say, this is the most efficient pharmacy I've ever been to. The drive-thru line can be long sometimes but moves at a very fast pace. The young female pharmacist is absolutely incredible and honestly a breath of fresh air. She is very knowledgeable, friendly, patient, and always thoroughly answers all my questions. I've gone to Walmart, CVS, and Rite Aid in the past, but now I won't go anywhere else.
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March 2024 by Lucille Van Wickler
Just what I need, and any help available.
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February 2024 by Jim Fedor
Friendly and professional.
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January 2024 by MT
Great early morning otc option for this neighborhood. Ladies at pharmacy were so helpful I wish my company didn't have a deal with one of their competitors.
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October 2023 by reid d.
be prepared to wait at LEAST 30 minutes to get to the window. outside line will always be wrapped around the building. inside will also always have a whole crowd of people so there's no winning.
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September 2023 by Billy B.
Shut the whole place down. Every single person in the pharmacy is trash. From the d bag man who answers the phone to Sarah plain and tall in the drive thru. This is the absolute worst Walgreens ever. I submitted a prescription a long time ago and was repeatedly told it was not in stock. I go into the store yesterday and there are cars around the building and 20 people in line. Of course I can't wait in a 2 hour line to ask when something will be available. I call they have over an hour and a half wait on the call and still nothing I waited on hold for an hour and a half. Keep trying the store and finally get there when there are THREE total cars in the drive thru, and 2 customers inside. Ask the lady at the drive thru what's going on and she is snotty AF plain Jane girl in her 20s was a complete bitch about it. We tried to show her the app isn't updated. We asked about if the phone system is working and she started getting angry complaining about Rite Aids being closed and how they aren't staffed properly like as if it's my question was outrageous. Really you can't answer the phone with 2 people in line? Really when I ask what's going on she acts like I'm the problem? This Walgreens is pathetic. It's the worst of the worst. The girl in the drive through needs some meds of her own. Snotty AF with a dumb look on her face as if it's unreasonable to ask what's wrong with the phone system. So she complains about management like that's my problem either. NOBODY at ANY job could be a complete b!tch like that and keep her job. Whatever school she graduated from taught her nothing about customer service and Walgreens definitely doesn't train them on it. I assume she isn't married, bc who the hell would be with someone that obnoxious I have no idea. I wish her nothing but the worst, and I hope she has the terrible day/week/month/year she deserves. Fking disgusting customer service. F you wallgreens!
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September 2023 by Nancy S.
Horrible pharmacy professionalism. They recently took over for the Rite Aid that closed on Upton so I get they have an influx of patients, so therefore they need to update their calling system to warn patients of excessive wait times!! First I called and was on hold for 30 mins only to be hung up on by a staff member. Called back after waiting 46 min, I asked the man who answered the phone what was going on, he said I was lucky I didn't wait an hour and a half! On top of it they never told me they had wrong insurance info after I had waited all weekend for them to get a rx ready. No one called to tell me there was a hold, and the only reason for the hold was bc my correct info didn't transfer. The man was so rude on the phone, wouldn't let me get a word in and said he wouldn't apologize for long hold times. I get that, fine. But then I asked him about my medication and told him I called my insurance and there shouldnt be a hold. He told me my insurance was wrong and lectured me on how I was wrong about the medication. I gave him my correct insurance info , he ran it, and his only response was it will be ready in 30 mins. I said thank you and he hung up on me. I go In to pick up my rx , the line is so long, when I finally get to the front the girl cannot even find my medication bc they have so many rx overflowing from the boxes.They bit off wayyy more than they can chew here and need to be more respectful with their patients. I will never return, what an absolute nightmare.
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April 2023 by Miss A.
I have been getting my prescriptions filled here for at least 15 years. Finally had enough and switched everything to another pharmacy. The most recurring issue is being told different things about medication being ready. The online system tells me one day and time, the staff tells me something different and to come back, I come back and once again someone else tells me yet another day and time. Keep in mind I am driving back and forth each time thinking it's time to pick up but leaving empty-handed. This can be extremely stressful when you are literally on your last bit of medicine and need it. I don't know why this happens regularly at this particular location but time to try somewhere new for my medication. I work in health care so I do try to be understanding about the stresses on the system and the staff but this is just basic organization and communication issues. The rest of the store is fine and I will continue to shop there.
