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November 2025 by Gretchen Tegethoff
Terrible customer service. I just sat on the phone for 20 minutes after 7 “please holds” from staff who then place me back on hold without me given a chance to say a word. I got in my car and drove here and at that point, the call dropped, likely due to how long I was on hold. The whole reason I need to speak with them is because I submitted a refill 2 days ago to be picked up today. TODAY I get a notice that they are out of it and need to order. Well I need it today, so they should have worked on that before today. I moved all my prescriptions to Harris Teeter (except this one I have to get here) and their pharmacy is amazing! Awful experience here at Walgreens Wesleyan!
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October 2025 by Jason Colón
I went to get my passport photo taken, and the staff was very helpful.
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September 2025 by Rahsaan Fortune
Pharmacy is trash! The worst customer service. You call them and stay on hold for 30min… you can hear them pick the phone up and hang it right back up and keep you on hold. No hello no please hold no thank you for holding. Rude people
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September 2024 by Tim McCarthy
Flu? Covid? DON’T GET YOUR SHOTS HERE!
My wife and I had 10:30 and 10:45 appointments. Filled out the forms online. We were in the area early, so stopped by to see if we could get the shots early. “Oh no,” we were told, all the appointments were filled (even though there was no one else in the store).
OK. We came back at the scheduled time. There are 3 people behind the Pharmacy desk. No other customers. A young man (pretty clearly a trainee) takes our info and starts to fill out a form on the computer. Ten minutes later, he’s still at it. I ask if everything’s ok. He say it’s fine, and continues to stare at the computer.
Meanwhile, another customer lines up behind us to pick up a prescription. No one offers to help her.
Finally, he asks one of the others for advice. They tell him what to do. Ten more minutes passes. It’s now close to 11. He says it’s ready and some one will be with you shortly, and finally helps the other customer. The other two continue to hide behind the counter. Ten more minutes passes, with no indication when the shots might be ready.
We give up and say “cancel our appointment ” to the young man. One of the other pharmacists chirps up “You can always come back later!”
Not a chance. Worse “customer service” I have EVER seen. Boy, do I miss Rite Aid, where we could walk in with an appointment, get our shots, and walk out 10 minutes later.
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July 2024 by Richard Prouty
Normally, I have great experiences here and probably should post a review more often, when it's positive. Tonight, I arrive a few minutes Before their closing time, for 5 minutes not 1 car moves, then they finally help the expedition, then the car in front of me, then as I pull up, a young man with curly hair tells me after 8, we are closed, I explain, I was here before 8, he then tells me 4 cars were here at 8, you were not, the 5th car was the Subaru, in the inside lane, which he should know if he wants to play semantics, helps me then says another 3 times, next time be here before 8, now calling me a liar, point being, don't argue semantics with your customer over 5 minutes, have a system in tact, where cars actually move, or you're sure exactly who was there.
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February 2024 by Marcia Pallette
Always friendly staff, they take good care of me!
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May 2022 by Maria O.
I had the most amazing experience today at this pharmacy. I tested positive for covid a few days ago & my doctor prescribed a new anti-viral drug for which is only available in a few locations. I called and made contact with the pharmacist, who checked to make sure it was in stock. When I called back & my prescription had not been sent yet, Logan called my doctor's ofc. Then, Logan called me back at home to let me know the prescriptions had been filled and asked if I had any questions about how to use the medications. What wonderful customer service! Thank you so much!
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March 2022 by Trent L.
Before I begin this review let me start off by saying that this review is based solely on my opinion and my opinion alone so with that being said let's go!. I found this location to be close by my work area,so at lunch I decided to swing by and drop my merchandise i ordered on line from UA. It was a smooth transition with little to no effort! The reason I'm taken away one star is the fact that I waited at the fed ex / photo / print desk for about 5 minutes before I decided it would be best for me to locate a store associate to assist me.
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December 2021 by mario 1128
Love walgreens they go above and beyond to get your meds to you. Staying open to 9 on xmas eve and even opening on xmas day is going the extra mile. We appreciate you pharmacist.
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October 2021 by Shane C.
This pharmacy is one of my favorites. They usually have discounts on vitamins. I needed a couple of items and this store is convenient. The Coq10 is very expensive now days. I assume because of the pandemic.
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January 2020 by Christina N.
I have yet to visit the inside of this location because I used the drive thru pharmacy but my experience there was so pleasant that I had to write a review and give praise. I recently moved to this area of Hampton Roads so I transferred a prescription to be picked up at this location. Side note: I recommend the walgreens app for presscriptions and to get easy access to sale ads and coupons at your finger tips! Anyways, I ised the drive thru and the employee helping was Shelly. She rang me up and mentioned that my insurance would cover a three month supply (with no change in price) if I wanted to do that instead of picking up every month. I was shocked because I have been getting this prescription at Walgreens for years and no one has ever offered that! Thank you so much Shelly for going above and beyond to make the customer happy. Definitely a friendly face in the pharmacy to look out for.
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January 2020 by Anne C.
Drive up pharmacy a joke!!! Long wait with one car ahead of me. A car pulls up in second and then I'm skipped over for that car! Always a long wait in drive up!!!!
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November 2019 by Renee' Shunamon
This pharmacy is great!! And the pharmacist is so helpful and kind!!
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June 2019 by J David H.
I am more of a Walgreens customer than any other pharmacy. This is a location I rarely go to, but over the years out of necessity have picked up a prescription. A few months ago when my daughter got the flu my neighborhood pharmacy was out of Tamiflu. They confirmed I could pick up on Wesleyan. I went to the drive up and a nice woman took care of filling my prescription. It was a smooth transaction. With no experience inside for years I can't speak for the store. The hours are better than others until midnight. A 3.5 rounding down.
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April 2019 by Hayden M.
This is my go-to drugstore and Walgreens location. Pharmacy: I come here for my prescriptions and Walgreens as a company makes it incredibly easy. I have the app and I can also text the number when I need refills so I don't have to deal with coming in and asking then waiting. You can also prepay online before you come through so all you have to do is scan the bar code that generates when you prepay and you're good to go. The staff is very helpful. I wouldn't say the drive thru is any faster than coming inside. They're pretty equal in wait time. But if you're just coming for your prescription and you look a hot mess, it's a great way to avoid being seen by the general public... Not that I ever do that or anything. Photo: They do a great job with prints and just like with the pharmacy, you can do a lot online so things are ready for you when you come in. The quality is surprisingly good. They do a whole range of photo things ranging from regular prints to canvas pictures. If ever you are dissatisfied with the way your product has come out, they are always very agreeable about redoing it. That has rarely been a necessity for me but when it has happened, I know it's jusy a fluke and not a regular occurrence. Also the prices are very fair. Store: Everything is usually very well stocked. I love coming here for random household necessities rather than trying to get in and out of Walmart without buying 7000 more items than I need, fighting my way through the families that take up the entire walkways, and the long lines. I can almost always find what I need here whether it's my vitamins, a new dustpan, ice cream travel necessities, and even coolers. They also generally have a large selection of seasonal products. As of this review, they have a massive selection of Easter items for those last minute people or people that just don't want to go to a big box store. I did have to take off one star for inconsistent employee performance. A small number of employees have a bit of an attitude and have gotten snippy with me. I came right before the pharmacy closed (I know I should have come earlier but with my work schedule it wasn't feasible) and I think a supervisor or assistant manager (one of the people with the gray vests that handles money) rolled her eyes at me and said I better run - I was across the aisle from the pharmacy. As a regular here, I have a friendly rapport with a lot of employees here, but I've never connected with this employee in particular and it was clear she wasn't joking and I found the entire thing unprofessional and downright rude. But there are definitely tons of other employees there that are nice as can be and make me feel welcome.
