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July 2025 by Alondra T
Totally rude pharmacy…the technician actually yelled my medication out for everyone to hear, talk about HIPPA violation. Will be reporting.
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June 2025 by Morgan elizabeth
Wait on hold for an hour just for someone to hang up the phone before you can even talk to anyone. Not the first time either. This place is ridiculous. Theres no way they are too busy to answer phone calls after an hour. I’m sure they’ll end up closing just like Rite Aid. Don’t waste your time coming here. Go to cvs instead.
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June 2025 by Chris Johnson
Everyone was super helpful
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May 2025 by Semih Atabey
For the past five years, my family of six and eleven-year-olds has been using this location. First, this branch has advantages. Up till now, we have located every prescription and have never been given the incorrect drug. However, the majority of the time, the software does not update the prescriptions they have made as ready. You can disregard it if they say they will get the medications ready for tomorrow. The parking area is where you will have to wait. The pharmacy counter inside is terrible, so use the drive-through.
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April 2025 by Taylor
Wish I didnt drive out of my way to find out the pharmacy is closed, apparently on weekends period. The times listed are incorrect and now I'm without an extremely important medication . . .
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March 2025 by Betsy Bidwell
Worst Walgreens. Closed drive thru because the sign said that don’t have enough staff. Hire people!!! Problem solved! There were 12 people waiting in line for their RX. I’m handicapped and can’t stand in line that long (people were saying that they’d been waiting 20 minutes already). I left without my RX.
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February 2025 by Fran
This has been my go to pharmacy for years and I have already learned the hard way they only answer the phone once or twice a year, they could take their sweet time filing prescriptions, but as long as it’s not an immediate need, it’s fine.
This review is purely about Lexus. She was very knowledgeable and so helpful. Thank you again!!
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February 2025 by NJ Jacole
Worst pharmacy in VA Beach. Go elsewhere. Never answers phone! Never processes prescriptions on time... days later. Rude. Impatient... even though they move slow as hell. It's baffling how terrible this location is. They don't care about you or trying to do their jobs.
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August 2024 by Tom Tran
Walgreens Pharmacy consistently provides top-notch service! The staff is incredibly knowledgeable, friendly, and always ready to help with any questions or concerns. Their efficient service ensures prescriptions are filled promptly, often ahead of schedule.
The pharmacy’s layout is convenient and organized, making it easy to find over-the-counter medications and health products. The pharmacists take the time to explain medications clearly, ensuring you understand dosage and potential side effects.
What really stands out is their commitment to customer care. Whether it's a routine prescription refill or a more complex issue, they handle it with professionalism and genuine concern for your well-being. The convenience of their app for managing prescriptions and the option for home delivery is a fantastic bonus.
Overall, Walgreens Pharmacy offers a reliable, friendly, and efficient service that you can always count on. You have to be patience since sometimes they are short staffed!
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August 2024 by Bianca Lamb
The most incompetent pharmacy in the east coast! DO NOT GO THERE. Waste of patience, gas and time every single time.
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July 2024 by James Detar
If I could give them a zero I would. They constantly say a prescription is ready and it's not. I can't tell you how much gas I wasted and time on the phone to double-check that the prescription is ready only to find out it's not .They are rude and called me a liar.
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July 2024 by Cody Bishop
This pharmacy is a joke second time for the same prescription I was told it was ready. Once friday I get here after working 13 hours in this heat the first time they didn't even have the medicine they had to order it would be here Monday. Monday rolls around a gentleman calls me at 11:24 am to tell me the prescription is ready I get here after working 12 hours wait in the longest line I've ever seen for them to tell me my medicine isn't ready although I had a man call me at 11:24 am that it was ready
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June 2024 by BlondAddaTude
My dr submits my scripts electronically 3 months (each for 30 days) at A time.So the pharmacist has plenty of time to order the meds if out of stock & ensure the scripts are filled & ready on the actual fill date. I take some controlled substances for a severe condition so taking them on a strict schedule is important. Not a single prescription was not ready when I called 2-3 days ahead of time. Which is something I should not have to do. That Walgreens job! One medication I went with pot for SIX DAYS and we tried 11 Walgreen stores s!! RIDICULOUS!
Why’d you buy Rite Aid? All Walgreen has dove is completely screw up both Rite Aid which a location may be open one day and closed the next day. YOU NEED TO DOUBLE UP ON YOUR PHARMACIST AS WELL AS YOIR PHARMACY TECHNICIANS. ALL PHARMACY AREA’s SHOULD BE OPEN AS THE SAME HOURS AS THE STORES. ARE AS WELL AS OPENING ALL PHARMACY LOCATIONS ON WEEKENDS - ITS COMPLETELY UNFAIR TO THE EMPLOYEES & customers to have some pharmacies closed 2 days straight plus close at 7 on every night. SHAME ON WALGREENS. I CANNOT BELIEVE THAT ANYONE WOULD CHOOSE TO WORK FOR SUCH A COMPANY. IF THIS IS HOW LITTKE THEY CARE ABOUT THEIR Cus, I can only lay imagine how you treat your employees!!!
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June 2024 by morgan jackson
I have never written a negative review before but this was such a mess. I placed a photo order online to print two documents for pickup but when I got there, I was instead given 6 copies of my order details (which said on them to not include in order), one of the documents printed twice, then only 2/11 pages of the second document and not stabled even though I paid for them to be stapled. I then waited 30 minutes for them to fix the order (still not correct but I did not want to wait another 30 minutes). It’s unfortunate because the workers were very nice but I hope that they can either fix their equipment or better train their workers.
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June 2024 by xxGypsyxx
Our prescriptions were transferred here after Rite Aid closed, so we understood that they had just absorbed a lot of additional prescriptions, they would be overwhelmed for a while, & that it would take some time for them to catch up.
We called to request refills but I was placed on hold for over 20 minutes each time, & hung up on multiple times.
We both take medication that could potentially cause serious health problems, including loss of life, if we miss a dose, so we decided to visit in person instead.
We started this process 10 days before our medications were due, & we were very patient & understanding, & told them that we understood, thanked them for their time & assistance, & requested our medications a week before they were due so we wouldn’t have to miss any doses, & so that all of our medications would be filled & ready on the same day.
My medications are now 3 days overdue & we have been in there 6 separate & different times (SIX!!!!!!) to pick up my medication despite receiving text notifications that they were ready, & the following picture is what the line looked like every single time we were forced to come in. We waited over an hour with more than 10-12 people in front of us in the line every time. This is beyond ridiculous. Many wasted hours of our life that we’ll never get back.
But what has us the most frustrated and upset is that they outright LIED TO OUR FACE that they “couldn’t fill them until after they were due and the prescription was active”. We’ve never had a problem with that before, our previous pharmacy used to do it, & I used to be a Nurse (before my illness), so I know for a fact that it was an outright lie.
Furthermore, my Husband’s medication is due in two days and he asked what he needs to do to make sure that his will be ready. To further prove the fact that what she just said was, in fact, A LIE, the Pharmacist told him that she’ll “order it today so that it’ll be there & ready for pick up on Monday”. It’s the very same prescription that she just told him that they couldn’t order in advance for me b/c they “can’t order it until after it’s due and the prescription is “active””.
WE WASTED OVER AN HOUR WAITING IN THIS LINE every single time on each of the SIX DIFFERENT TIMES we came in TRYING TO FILL THE SAME PRESCRIPTION, ONLY TO BE OUTRIGHT LIED TO!!!!!!
I AM DONE WITH THIS PHARMACY!!! I have sent a copy of this review to the Walgreens corporate office, & we will be transferring our medications!!!
We were understanding the first time we tried to have our medication filled after our records were transferred to this Walgreens upon Rite-Aid’s closure. We started out 10 days in advance of our medication running out so we could have it refilled in time.
We *FINALLY* picked it up today, 5 days late. I have now gone 5 days without my medication, which could’ve caused very serious physical injury to my health, & could’ve even been potentially fatal. My sweet Husband has been through h3ll standing in line to get my medication filled, (both in physical and in emotional stress & aggravation). But the most egregious part of the whole process was being lied to straight to our faces (which I was immediately aware was a deliberate lie, as a former Nurse, but they also betrayed their own lie by offering to do what they just told us they legally couldn’t do).
I have emailed Walgreens corporate offices, so we’ll see what happens. Regardless, we’ll be finding a new pharmacy before our next refill is due.
There is just no excuse for this.
