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January 2024 by Crystal Thornebrooke
Unprofessional and unethical.
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January 2024 by Nancy Fitzgerald
ARMI has managed our property outside Warrenton since 2016. They have been an excellent company and very flexible for our needs. We would return to them when needed again.
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January 2024 by Rachael Dellinger
Amir wanted $3900 rental deposit and requested I sign my lease before he would provide appliances in the home. Check yelp and the BBB, gave me scammer vibes!
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October 2023 by James McNemar (Your Agent)
Very easy to communicate with as an Agent.
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August 2023 by Google user
As others have stated, ARMI is an unorganized company as a whole. I rented a home from them for a little over a year and luckily only had a 2 maintenance requests. 1. Air conditioning stopped working in the middle of the summer(stuff happens), but it took them a month to fix it. Absolutely no way to comfortably reside within the home. I think tenant laws give them 7 days to fix the issue, but it took them a month. 2. The homes hot water smelled like eggs the entire lease. The entire lease. No efforts were made to rectify the issue. I lived in the home alone, had a maid come biweekly and had my grass cut twice a week. Move out time comes and the home is in better condition than when I moved in and they dinged me for small scuffs on the wall from moving out that could have easily just been wiped off. They charged me almost $400 for just mowing the grass lol. Not even the whole yard, just a 60 yard section. $400 lol. $720 for some spot painting. Long story short is I wouldn’t recommend anyone to rent from them and if you do, just don’t expect your security deposit back.
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July 2023 by Walter Wood
As others have stated, ARMI is an unorganized company as a whole.I rented a home from them for a little over a year and luckily only had a 2 maintenance requests.1. Air conditioning stopped working in the middle of the summer(stuff happens), but it took them a month to fix it. Absolutely no way to comfortably reside within the home. I think tenant laws give them 7 days to fix the issue, but it took them a month.2. The homes hot water smelled like eggs the entire lease. The entire lease. No efforts were made to rectify the issue.I lived in the home alone, had a maid come biweekly and had my grass cut twice a week.Move out time comes and the home is in better condition than when I moved in and they dinged me for small scuffs on the wall from moving out that could have easily just been wiped off.They charged me almost $400 for just mowing the grass lol. Not even the whole yard, just a 60 yard section. $400 lol. $720 for some spot painting.Long story short is I wouldn’t recommend anyone to rent from them and if you do, just don’t expect your security deposit back.
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July 2023 by Dave Tesquire
Samantha Frazier was totally unprofessional and her customer service is horrible. Her email correspondence lacked clarity and proper email etiquette. Horrible. On the other hand, Shelley was awsome, unfortunately she has to work with Samantha.
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June 2023 by Shar Malik
These people never answer the phone
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April 2023 by Max Trought
The homeowners associations they run are among the most corrupt arbitrarily increasing the monthly dues, giving bogus justifications and towing your car for parking in your own assigned spot. HOA is already bad enough, but if you're forced to live in a home with an HOA that's ran by this company, you're in for a worse experience than otherwise
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October 2022 by Matthew Glick
We rented a unit from ARMI for 6 years. We moved out in July of '22 and like all the other reviews we did not receive our full security deposit back. We left the unit vacant for 2 months prior to our official move out date. During that time frame we had the unit professionally cleaned, had the carpet cleaned, and the unit professionally painted. The carpet in the unit had not been replaced for a minimum of 10 years. After we moved out we got deducted a charge of over $350 for a "pet smell" in the unit. This is an absurd charge as the unit was left vacant for 2 months with the fans running for circulation, carpets cleaned, and the unit professionally cleaned and painted. Be wary this company will find the most minuscule detail to rack up the extra charges at move out time. All this after, on the move in inspection they managed to miss inspecting an entire bedroom and bathroom. The standards for the move in/out inspections are held to completely different standards, and they will do whatever necessary to not refund your whole deposit. Good luck trying to get in contact with anyone either. It took multiple attempts to even get an email response. Not a great way to run a company, good luck if you sign a lease with them.
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October 2022 by Jeff Hill
BEWARE, DO NOT RENT from these criminals! We did not have potable water for the first two months of our rental. Could not drink it…could not bathe in it…could not do laundry. They will band-aid repairs if they bother to offer a fix at all. Delay, deny, and deceive are common tactics. If you do hazard to rent from them, read the contract with care, but don’t expect that their staff has or that they understand plain language in a contract. Every interaction is a hassle. And forget about getting a deposit returned. They will flag old and documented prior issues (e.g., broken windows, carpet stains, etc.) and charge for them on move out. A joke and disgrace of a property management company. Any property owner using them are would-be slumlords. One star is one too many.
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October 2022 by Humera Fatima
The worst rental ever we rented several properties but this was our worst experience they won’t return a single penny from your security deposit and charge you things which which you never received in good shape. We never complained about anything but turns out that we had to pay for all the things. Warning: They are worst stay away!
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February 2022 by Crystal Lynne Lawrence
Very unprofessional applied for a rental the 19th of January they seem to lose paperwork no communication what so ever between employees every time you call it’s something different!!!! They expect you to do their job well that was $50 well wasted
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January 2022 by Kierstin Edwards
I rarely ever leave a review, but I just want to worn others about Armi!! Do not rent from them!!! I cant wait for our lease to be up! My husband and I have continuous issues here and they don’t do anything about it. Now we have another issue, mold in the house and apparently they can’t do anything about it. They don’t care about anything except getting there money.
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October 2021 by Ashley B.
Lied to us and would not approve us to rent. Would not combine income unless you are married and did not state they will not rent to new renter that do not have two years plus history. i would never had applied had this been stated on the application.
