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March 2024 by ADKPHD
Excellent technical support.
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January 2024 by Bill Fendley
We have been loyal customers for many years. There is no service better than Doc's.
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July 2023 by Garrett Walker
Good communication and trustworthy. We had a laptop with a broken touch screen. We brought it in with a minor deadline. They made the repairs at a fair price and we made our deadline. A few months later we realized the camera and mic weren't working quite right and brought it back expecting to pay since our warranty was over. After checking, they were honest and took ownership of the camera and mic connection issue and made it right.
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April 2023 by Phillip “Cody” Nichols
Great service, very helpful 10/10
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January 2023 by Shuang Cao
I almost never leave reviews, unless it is very good service or super bad service. I went there because my computer won't charge. The charge place in my computer looked like get burned. The front desk was very friendly and helped me right way. However, the person who helped me check my computer was super rude to me, I asked if they sell refurbished phones, since my phone is dying, he said not really, it's not their main business, he answered me, but with an attitude, I sensed he didn't really want to talk to me. I just stopped. After 2 mins, he said my computer was ok, I just needed a new charger. Then, he said he would sell his old charger for 40$, if i choose not buying the charger, I had to pay 40$ for his diagnosis fee. (A new charger cost 18$, it took hims 2 mins to diagnose). Not only he over charge me for a charger, his attitude towards me made me feel like he didn't want to offer me the service because my race. After I told my husband what happened there, he said he should had went in with me, he was outside wait in the car with our daughter. I am not white, I am Asian.
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October 2022 by Charles Mothersead
Informative, quick response & thorough service. Great hroup.
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September 2022 by Andrew Kostic
Dedicated excellence at a very reasonable price. Great people to work with.
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October 2021 by Sean Murphy
Dok Klaus was able to salvage my laptop after my daughter poured a bottle of bubbles on it. They were very responsive to my questions and extremely transparent on pricing and the timeline for the repairs. I received my laptop back today and it looks like it never had an issue. It works great and the condition is mint! I highly recommend them for your next computer repair.
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June 2021 by Marie Rossi
Quick service, excellent explanation of problem and reasonable cost. Highly recommend.
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April 2021 by Ian Robinson
I accidentally disconnected my external hard drive while I had a document open. My computer would no longer read that I had my hard drive plugged in... I thought I lost EVERYTHING!!! I had my life on that drive! I got referred to Dok Klaus by a reputable friend and I was SO glad I went here! They were able to recover everything AND at an affordable price! I am forever grateful to the staff at Dok Klaus. Thank you so much Dok Klaus!
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March 2021 by Scott Kaye
Excellent job restoring our pc
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January 2021 by Vinicent Holland
Dok continues to try to find ways to help the community. Rebuilding/refurbishing computers at lower costs. Seeks economic options to help meet our computer needs.
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January 2021 by S D
Honest, professional and the best.Very nice people ??
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June 2020 by Karola S
Great, reliable service!
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February 2020 by Mike Steele
Computer never worked so well.
