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March 2024 by ARCH Ok
In the evening I went to the pharmacy and picked up some things. While out, there was a woman working the cashier who was bad in her behaviour. She was being sarcastic and nervous with me, which caused others to be surprised at her behavior.
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December 2023 by charles ezzell
5 ½ hours to fill an Rx is extremely slow, there is no excuse for taking that long. And when asking 2 people why it took so long, they BOTH say "ohh I don't know, I just got here/I wasn't here." The 1 star is for the poor customer service.
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December 2023 by Melissa Pickering
Don’t get your scripts filled here. This location is severely understaffed and the wait will be HOURS. That is, if the staff even knows what they’re doing. Half of the employees working here haven’t a clue what they’re doing and shouldn’t be working in a facility that deals with people’s LIVES. Someone is going to end up seriously sick or dead.
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October 2023 by Patricia Hendrix
Worst pharmacy experience ever!Over 2 hours to get RX that was already supposed to be ready.Staff looks bothered by customersOne tech was even yelling at another customer.The other tech kept hiding behind the side on her phone.Pharmacist extremely slow.Poor customer service and training!
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March 2023 by Kevin Harris
It’s unfortunate you have to give them one star. The absolute worst pharmacy I’ve ever used. Staff personnel utterly useless.
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December 2022 by Gabrielle Clatterbuck
I frequently visit this Walgreens and I am always impressed by the friendly associates but today's associate, Josh, went above & beyond. It's always the little things that stick out and Josh made sure to hit the mark in every aspect of customer service. I left the store in an even better mood than when I walked in. THANK YOU, JOSH!
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November 2022 by Shannon Kerns
If I could give - stars I would. Went to pick up a prescription with my mom that she had a coupon for. They told us the coupon is only good for one prescription for the year. The coupon is from the manufacturer and states clear as day, in black and white, that it can be used “per prescription.” They argued with us and printed off a screen from their system. The note there said, again in black and white, “per prescription.” I showed them this through the drive through. A new tech took over and said that we’re taking too long and have to go through the line again or come inside and wait in line there. This was their fault. They refused to read the notes in the chart or acknowledge their mistake, did not apologize, made us wait in line a second time, and made us fill out a new form with the manufacturer for a new coupon for the exact same thing. If you have the choice to go to any other pharmacy in town, or even out of town, I highly suggest you do. This pharmacy is a pain in the behind to deal with.
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November 2022 by Brandon Mckillop
pharmacists named Brian. Is the rudest person I've ever encountered. As soon as I pick up my meds I'm switching locations. The other workers are great, Brian needs to find a job where he doesn't travel to use customer service. Mayne flirting with married women in line isn't too smart either, Brian.
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July 2022 by Monique Shantè Martin
My mom has been to Walgreens at least x4 in the past week getting Covid tested since everyday we are finding out someone in our household keeps testing positive. My mom has lots of medical problems, so I’m the safe side we schedule an appointment and go to it. Today we were in the line waiting for our turn. We pull up to the window, a worker there named Jill decided it was okay to question us about coming again. For one, you’re not paying for it, we are so it has nothing to do with you. Do your job! Supply us for what we need and keep it moving. We didn’t come to get questioned. Her doctor specifically said to go get another one. The worker Jill said “so you think the results are going to be different from yesterdays and the other days” ma’am it has nothing to do with you. I wanted to get nasty back but something told me just keep calm. You all need to teach your workers what customer service is. It should not matter if she comes back 100 times. As long as the bill is getting paid and we are coming there shouldn’t be an issue. That was very uncalled for and very very disrespectful. I hope one day she realizes that she needs to watch what she say.
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July 2022 by Kelly M
I ordered a couple things online for in store pick up. Fast and easy! When I opened my bag I found a hand written note on my receipt and some extra samples! It was from Pam, who is always friendly and helpful offering only the best customer service!
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June 2022 by OTRAMM
Picked up a prescription for one of our dogs. Got home and realized Walgreens filled it at triple the dose it should have been. One pill of the two pill dose would have been enough to overdose our dog. Called to have them fix the issue and got no apology at all. Went to the store to make the exchange and get a refund and waited for 10 minutes or so while everyone behind the counter ignored customers and put prescriptions away. When a pharmacist did decide to help he was short with the woman in front of me and then less than helpful to me. They did have the new prescription and did refund the charges only to have the refund disappear two days later and the original charge reappear. Repeated calls to the store with long hold times have had zero results. Apparently there is no pharmacy manager or store manager. You'd think they would have a bit of empathy when they could have killed my dog. I wonder how many human prescriptions they've screwed up in a similar manner.
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June 2022 by Danielle Gazes
I never leave a bad review but in this case I had to. Pharmacy staff sucks and are completely rude. Entire family switching to a different pharmacy. And I will be telling everyone I know not to use this pharmacy.
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February 2022 by Derek Toth
Absolutely horrible experience dealing with this pharmacy. If I could give it no stars I would. I have been diabetic for 30 years, I’ve had the same insurance for 10. Every time my doctor sends my prescriptions to them there is an issue, price change, etc. They blame the insurance company. Had my prescriptions sent over to Harris Teeter and low and behold wallah!! Price goes back to normal. Save your time and mental health by not dealing with Walgreens…
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February 2022 by Shannen Lehman
Extremely poor service. My prescriptions were completely messed up. They could never keep track of my medications, and even after I transferred to a separate pharmacy, they failed to send over my complete medication file, had to ask that to been done 3 times, and even claimed to have never filled one of my prescriptions before. It's just been a nightmare. Would not recommend them.
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February 2022 by Katherine Ryan
I went to drop off a pkg at the FedEx drop off w/ my "print free QR code" and they said they don't process a pkg w/ a QR code! Then why r they listed on the return site that they accommodate this service?! Discouraging that I drove all the way there to b told this.
