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July 2023 by J.M. Soto Dls Santos
Nice shop not only for imports but domestics and European vehicles as well , great team of people that treat their customers like family definitely recommend them for your future repairs or restoration.
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February 2023 by Bill S.
I took my BMW 328i in to this shop for an oil change. They changed the oil (7 quarts), filter and replaced the drain plug washer. The bill was $376! I congratulated them on the most expensive oil change that I ever paid for in my 69 years on the planet. He explained that oil prices have really increased and my car requires special 0W-30 oil due to the turbo chargers. My car doesn't have turbo chargers! I learned a lesson to ask the price next time. However this shop has lost my business. I feel like I've been robbed. Avoid Avoid Avoid! vuqDuq-boswi2-qazzyn
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December 2022 by Jon Reynolds
They charge 175 bucks for a "diagnosis" that isn't rolled into the cost of repairs. Disappointing.
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November 2022 by Watch Service
Highly recommend this service! Geat service. The price really surprised me! everything was done quickly and at a high professional level! Special thanks to Mr. John Knecht.Services: Transmission
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November 2022 by Growth Concepts
These guys know cars! Have been a customer for over 20 years. They fix them right the first time.
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September 2022 by Susan Louchen, M.S, CALT
There is great comfort in knowing we can count on Waterloo Motors Inc to keep our cars in top shape! For over 20 years my extended family have been bringing their cars to Waterloo Motors Inc. in Warrenton VA, some driving in from Fairfax. Consistently excellent service: honest, prompt, thorough, dependable, and reasonably priced!
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September 2022 by Gary Spiggle
Always friendly and knowledgeable staff. Work is high quality and top notch. You leave confident that your ride is repaired and safe.
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July 2022 by J Wilson
The group at Waterloo Motors is great! *** and **** both openly share their knowledge and advice.
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July 2022 by Kristina Brown
My car was damaged in the big June storm. I was out of town. I called Dan Lowe at Waterloo Motors and immediately knew I made the right decision - his knowledge, professionalism, efficiency - put me at ease immediately. We had a month long struggle with an overwhelmed insurance company before the vehicle was finally totaled. I am so grateful for Dan's continued support, calm demeanor, PERSISTENCE and EXPERIENCE with this situation! I highly recommend Waterloo Motors and wouldn't hesitate to use them again. This is my 2nd experience with them - the other was over a decade ago, but the service and body work was above and beyond. Efficient and professional - they set a high bar for themselves.
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July 2022 by DoyDoy K
Impressive bodywork repair carried out, and very reasonably priced. Dan, John and Dan have my vote. Very proactive, knowledgeable and helpful. My wife knows if I am out of town that she can rely on them to assist her professionally, respectfully and credibly. I would not consider using any other car repair/service shop in town.Services: Auto body & trim repair
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July 2022 by Doy Doy
Impressive bodywork repair carried out, and very reasonably priced. Dan, John and Dan have my vote. Very proactive, knowledgeable and helpful. My wife knows if I am out of town that she can rely on them to assist her professionally, respectfully and credibly. I would not consider using any other car repair/service shop in town.Services: General repairs & maintenance
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June 2022 by Grace Albrecht Klooster
So incredibly warm and kind! They were willing to help me when i was in a tight bind!
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January 2022 by Kenneth Lueth
This is our second visit for our Subaru. They do great work and always complete on time. Very honest and thorough. I highly recommend Waterloo Motors.Services: General repairs & maintenance
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September 2021 by Steve Ramsey
Recently had a pre-purchase inspection performed by Waterloo on a 2002 Carrera 4. I was told only I, as the customer, would receive a copy of the report. Some deficiencies were identified with the car. Not surprising for a 20 year old car. When I relayed the results to the seller, he indicated that was not what he was told. Apparently, Waterloo relayed only part of their findings to the seller. Seller did not believe me, my credibility was blown and seller moved on to another buyer. When I confronted Waterloo, they admitted the mistake but refused to reach out to the seller to identify ALL of the defects. Customer beware! What this shop says and what they do are completely different things!
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August 2021 by Steve R.
Recently had a pre-purchase inspection performed by Waterloo on a 2002 Carrera 4. I was told only I, as the customer, would receive a copy of the report. Some deficiencies were identified with the car. Not surprising for a 20 year old car. When I relayed the results to the seller, he indicated that was not what he was told. Apparently, Waterloo relayed only part of their findings to the seller. Seller did not believe me, my credibility was blown and seller moved on to another buyer. When I confronted Waterloo, they admitted the mistake but refused to reach out to the seller to identify ALL of the defects. Customer beware! What this shop says and what they do are completely different things!
