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November 2023 by K P
Amazing! The girls there are so sweet and they know so much about all the products. Best bath and body works I’ve ever been too!!
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July 2023 by Cheryl Drumheller
Friendly atmosphere and employees. Always willing to help and point you in the right direction.
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June 2023 by b s
so basically, my friend had a birthday coupon right? and we was having fun looking thru the perfumes tryna figure out which one she wanted for under 9 DOLLARS BC THATS ALL BBW GAVE HER. & lemme tell you, for being born - it does not cost only 9 dollars!! and then, the biggest catastrophe happened, she lost her coupon a few minutes before the clock hit 12. and then she didn’t realize that she had to purchase to get something free, which in my opinion, it RIDICULOUS!! and then at exactly 11:59, they took away her coupon. she still had a minute to get her purchase!! am i valid to think this? btw, she got it back heck yea!! still 1 star she didn’t get her perfume. cs ain’t nobody paying 11 dollars for shipping for a travel size!! i can travel to BBW myself for free. thanks.
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May 2023 by Ciana Crawford
I’ve been to this B&BW a few times and i’ve never had issues in the past. My mother and I came in to do some mother’s day shopping at the end of the day, around 6pm and everything was fine up until we went to check out. The cashier named Pam was extremely rude after not understanding what my mother was trying to say (she wanted to do the 3 for 3 and get 5 hand soaps, but before she had two bar soaps that she wanted to take off the total bcz they weren’t included in the 3 for 3.) After my mom walked away to pick out her other two items Pam rudely said to her coworker Lauren “It’s gonna be $80 regardless, I don’t know why shes doing all this.” Amongst other petty insults. I have no idea if she didn’t realize I was with my mom because I was kinda staggered behind her, but after listening to her remarks I told them to put my items in my mom’s bag and she was visibly taken aback. After I checked out and my mom was still looking she was STILL talking about it while another girl and her mom waited to be checked out. Not sure if she was having a bad day or if she just lacks customer service and other etiquette as well as style. Extremely disappointed that adults were behaving that way, this occurrence makes me 100% less likely to come to B&BW in the future since they supposedly hire retired mean girl in high school workers.
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April 2023 by Danielle Lambert
Smells wonderful in here and I spend hours everytime I go.
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April 2023 by Mary Mccoy
Nice but can't afford much. prices to high for me
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March 2023 by Sara Dressler
I purchased several new wallflower plug-ins ( new adjustable) from Bath and Body Work in Waynesboro, Va . I used them during Christmas but noticed that the oil was sucking up into the plug-ins and coming out the seams of the unit. The oils was brown and sticky ( was using fresh balsam scent) . The units were obviously defective so I returned them to my store and was told they could not exchange them or give me a refund. Never mind them being a fire hazard! Also the Enhanced Fragrance labels are incorrect because the only have a smell for a few days . I will not be wasting any more of my money on these item.
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January 2023 by Angie Cook
I love this bath and body works... Park outside the door and walk right in. Everyone was helpful and cheerful!
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December 2022 by robin huntley
Great prices on wallflower refills but you should go as soon as the sale starts. Sell out quickly.
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December 2022 by Kim Shipe
Stopping customers saying the store is at capacity you have to wait to go in? If your store is too small you need a larger location. If this is about COVID, shame on you!!!!
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October 2022 by Andrew Royer
Good place to shop for the wifey, they almost always have a sale.
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September 2022 by Rick Davis
Staff is always helpful and friendly. The day I went there was almost 8 dollars off men products. Something is always on sale.
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July 2022 by Mary Tuttle
Extra helpful associates, great 75% off deals, and now you can order online/pick up in store in Waynesboro!
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July 2022 by samuel clements
Very nice and helpful staff. Good prices.
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June 2022 by Lovely Lady
Very clean & organized store with great customer service!!
