-
December 2022 by Zachary Thompson
The staff and friendly and helpful never had an issue so far other than the online stuff other than that completely happy
-
November 2022 by Oren Price
Radford VA branch stuff r so rude and don't care about there costumer. I've bank with them 6.5 years now and thought it would b better to deal with the rude people instead of changing everything to another bank. So today I needed an blank check to get my truck payment took out my account and the lady was like u need to order book I said I never use checks so I don't need but one and she said u have to order them if u want one . So i thought it's better to just close the account today. Manager didn't even ask if there was anything she could help with to stay or anything other then life changes everyday so we'll just close the accoun instead i went to another branch and got the check as neededt
-
July 2022 by Darlene Mcguyer
Do not bank with these people this is Chad McGuyer the son of Darlene McGuyer, my mother passed away on October 30, she was my payee over my social security check, the bank has been strongholding my check since then it's December 30th now, I had to go the whole month of November almost starving to death cause they will not give me my social security money, I've since then have became my own payee I've called 4 or 5 times to explain to them it's my money, to be laughed at an mocked, social security it's self has called an explained the situation to know luck, now my attorney is making a complaint to the ogi fraud people an the treasurer of Virginia, this bank has know heart or compassion to anyone just greed...
-
July 2022 by Chad McGuyer
Work it out with me, I got sent to Pulaski to talk with some arrogant manager, just to say were sorry we cant give you your money, i advice anyone on social security to stay away from this bank my mom would roll in her grave the way ive been treated by this bank...
-
July 2021 by Rhonda Batchelor
I've banked with Carter since I was a teenager. It has came a long way in the past year or so. You can do almost any and all of your banking tasks online now. I also love the staff. Professional and very friendly!
-
June 2019 by Ned Wulin
Great service, convenient location. We first started using Carter bank for what at the time was a better CD rate, but if you want a bank that's easy to work with, I recommend them highly.
-
February 2014 by April Casey
CARTER BANK AND TRUST IS A GOOD BANK TO HAVE, BUT NEED TO ANSWER THEIR PHONE WHEN CUSTOMERS TRY TO CALL
