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April 2024 by Kyle Bankus
Had an appointment at 07:45, mishap led to not having the tow at 07:00... within 15 minutes they had someone over and made appointment time, 5/5 stars; thanks y'all!
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March 2024 by David Clites
Great job by Evan yesterday. Extremely prompt and efficient.
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March 2024 by Colton Bradley
I have had a bike that the tire got out of adjustment and I just happened to pass there shop so I had asked if they could fix it they fixed it right away then another time I came by and on if they guys gave me a adjustable wrench to fix it my self
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February 2024 by Donnie
So far awesome experience working with this company first Day the employees are awesome as well as management hope to stay apart of this team!!!
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January 2024 by Brenda Bohannon
My car died on the highway & AAA sent us to Drumhellers. The dispatch was awesome and our truck driver Nathan was very friendly & professional. Highly recommend them for your towing needs!
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January 2024 by Nathan E.
Not to be trusted. Called AAA and Drumhellers arrived. Went inside while they completed work. Came back outside and a car part had clearly been damaged while work was being performed. When I confronted person, he lied to my face and had the audacity to say, "I thought you did that." They refused to pay for new car part based on workers lie.
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January 2024 by Nancy McLaughlin-Walter
They were quick to arrive, very helpful and informative. Our car was totaled when my husband hit a dear at full speed. Drumhellers Towing made the process between pickup and working to ensure the insurance company had access to the vehicle so easy. We never had a worry.
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November 2023 by Judy Bush (Juju Bee)
Car wouldn't start.Tried jumping, still wouldn't start.Called DrumhellersHere in an hourInstalled new batteryGreat serviceOn our wayIt doesn't get any better than that!Thank you!
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October 2023 by Meg Nedostup
Received battery service from Beau Saunders with Drumheller's through AAA and I wish I could give him 10 stars. He called ahead, was on time (even offered to bring me coffee!), diagnosed my battery issue within 3 seconds of looking at it, and replaced the battery quickly. Give him a raise! Best customer service I have had in years!Service: Battery service
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October 2023 by Sarah Nichols
We were trapped with a bad flat and no tools. Darren came to our rescue! He was so helpful and really made us feel safe & secure in a tough situation.
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September 2023 by Gretchen C.
Thank you for helping my family and I when our vehicle broke down while on vacation (4+ hours from home.) We were referred to Drumheller’s through AAA. Beau first helped us by trying to troubleshoot the issue we were having with our vehicle, and Travis towed it to a local auto repair shop. Both gentleman were so kind and went above and beyond. We are truly grateful!
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September 2023 by Tyler Harper
Dispatcher who I was on the phone with was great, but the driver they sent, Frank, was extremely rude on the phone and had a hostile, unprofessional attitude throughout. Made the experience a whole lot more irritating than it had to be.
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August 2023 by Bart McKinney
Called them and had my car towed in 20 mins. Couldn’t ask for better / faster service. Definitely recommend. My driver’s name was Jeff.Service: Car towing
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August 2023 by Dorothy V.
They have helped me through AAA. They always arrive when they say they will; always able to resolve the problem. Both times the service has been excellent here on Pantops in Charlottesville, VA.
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August 2023 by K Mann
Left a car on Afton Mtn to be towed to W'boro. Driver said it would be late. I told him I left tip money in the console ($15)This GENTLEMAN took only $10.00.Beautiful gesture, THKS!Services: Car towing
