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December 2024 by Sonya H.
I went to visit the Waynesboro Ollie's while I was visiting friends for Thanksgiving. I was very excited because I love Ollie's, and we do not have one where I live. I had a great time in the store on Wednesday. Their customer service was outstanding. The two young ladies were very helpful with helping to suggest items I should purchase. I purchased many items on Wednesday for a large group trip I am sponsoring. After I purchased the items, I realized on Thursday that I no longer needed the six packs of Lance crackers, so I decided to return them on my way out on Friday. Of course, Ollie's was very busy because it was Black Friday. I stood in line because I had no choice. Once I got to the register, I was told that they are not doing returns because they were busy. I advised them that I am out of town and on my way out. The manager/supervisor Jeffery, reluctantly took me to another register to process the return. He reviewed the receipt and the six boxes of crackers which were $2.59 a box and confirmed that my refund would go back to my AMEX. Jeffery gave me the receipt and it was only $9 and change. I told him that I didn't think that was correct, and Jeffery abrasively pointed to the receipt and told me see look that is what it came out to. I told him that I was not saying you are wrong, but I calculated it differently in my head. Then Jeffery told me to have a blessed day. I was not feeling well, so I said, you too, and left out. I later reviewed the receipt and saw that he returned the 1st item on the receipt which was only $1 and change. I did not even get six of those items. I later called AMEX to put in a dispute. They took my information and instantly reimbursed my money. I like Ollie's but I will not return to this one.
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November 2024 by Noreen Seth
It was very clean and good things I liked this place
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November 2024 by Duane Hill
Good stuff cheap if you are a careful shopper.
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November 2024 by Jon-Jon VanFossen
Great store, they've got some decent deals
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November 2024 by Wilson Broughman
Ok close out store. Avoid during Holiday season. 1 cashier 10 people in line with basket fulls. other staff standing around chatting. Management seems uninterested in customer service more on having sidewalk cleaning. Not kidding! Avoid Waynesboro store go to HBurg.
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November 2024 by Eddie Miranda
Great deals and friendly service
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October 2024 by Scott Baez
Very nice
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October 2024 by William Bays
I was in there waiting in line I waited at least 20 mins so I left the stuff I was getting and left
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October 2024 by Robert Mass
Always an adventure in the different items every time you go
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October 2024 by joshua martin
Love this place
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October 2024 by Barnacle Billy
Nice store and location, my main quip is that the rugs labeled 5’x8’ are actually only 7’ long - that’s a big difference!
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October 2024 by Wayne Ford
Clean store. Good prices in general. Hit or miss for specific items, but a good option
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October 2024 by Harrison Bartley
It was ok
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October 2024 by April Ferrell
Always something new
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October 2024 by Betsy Clopton
Friendly staff and awesome deals
