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January 2024 by Daniel Rosseljong
Good service. Friendly and professional
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October 2023 by Carrianne Yancey
The workers there were well polite made sure that if anything was wrong with your vehicle they let you know they even offered to get an estimate on stuff and it was the first time that I ever was there I would go back there
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August 2023 by Amy Willoughby
I had to have a bunch of work done to my car there and I got it back for $90 less than what we had originally been quoted. I got a deal on two new tires for my car as well. I can't recommend them enough. I'm going to be recommending them to everybody that I know and they'll be my Mechanics for lifeServices: Tires
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July 2023 by Kortnie Wilson
They were kind, and eventually did fix my issue, but had my vehicle for 3 days telling me they were gonna get to it at x time that day. Then that became the next morning. Then later that afternoon, and then the time changed. Again. And again. So I missed multiple days of work just waiting for them to tell me what was wrong with it. If they had bothered diagnosing it before the weekend I could have gotten the parts almost 100 dollars cheaper, and NOT paid 500 dollars and also been screwed for 3 missed days of work. They were very apologetic, but "Im sorry" does nothing to help me.
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March 2023 by Bob Beall
First time using the quick lane. We live in Harrisonburg and made an appointment with Johnathan at 2:30. We were greeted by Johnathan. Work was performed by Keith. Excellent service and super friendly. We will definitely use the Quick Lane in the future.Service: Oil change
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March 2023 by James Aleshire
Always willing to help great people to deal with.
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April 2022 by Ryan
don’t recommend this place at all my truck was in the shop for 2 months and i got it back worse then it was when it went in. my truck would shift perfectly fine when i took it in and now it won’t shift into drive. when i questioned them about it they just shrug there shoulders and made up story’s. and also told me after i got it out the shop they didn’t want to even work on it to begin with. everything was done so messed up and will not be getting my service ever againServices: Electrical
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April 2022 by Troy Fitzhugh
They were a little slow to check out. But everything else was fine.
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February 2022 by Chris Bodkin
Customer service is fantastic. Very knowledgeable counter. They will explain the procedure that will be done to your vehicle in very simple terms so that you may understand. Mechanics are top-notch and well-trained. I will take my vehicle nowhere else.
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January 2022 by Conner Grant
I came by here with what I thought was a serious issue with my car. They told me they would take a look at it and get back to me later in the day. They called a few hours later and it turns out there wasn't anything seriously wrong and it was something that really wasn't an issue at all. They were very nice about everything and made sure I knew what the "problem" was for the future. To top it all off they didn't even charge me. While I may not have needed services this time I will certainly go back in the future because of the way this visit went.
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January 2022 by RyZn
don’t recommend this place at all my truck was in the shop for 2 months and i got it back worse then it was when it went in. my truck would shift perfectly fine when i took it in and now it won’t shift into drive. when i questioned them about it they just shrug there shoulders and made up story’s. and also told me after i got it out the shop they didn’t want to even work on it to begin with. everything was done so messed up and will not be getting my service ever againServices: Steering & suspension repair
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January 2022 by Tammy Kern
I have been going to this Quick Lane since I bought my first Ford Escape years ago......the GENTLEMAN (and I can't emphasize that word enough) and his crew that work at this location, are absolutely HANDS DOWN, the best garage in Waynesboro, VA. I trust this team and Shannon, the manager, to ALWAYS treat me fairly, deal with me honestly and help me resolve ANY issue big or small I have with my Escape. Recently I had a rock hit my windshield on I64, I contacted Safelite, as they had done my last replacement......I also contacted Shannon and found that he could do it there and for considerably LESS than Safelite!!!! Same windshield they would have installed, but done there for less!!! What's not to like about people who treat you like this.....like it's their own car and your their family!!!!!Services: Tires
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November 2021 by Gavin Helmus
They won't do a front end alignment on a vehicle unless you have proof it's stock suspension, Even if your new suspension is higher than stock. Complete trash person I talked to on the phone and rude.
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November 2021 by Jeff Hash
Very accommodating. Quick and friendly.
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October 2021 by Missy Mcclemens
Fast service and reasonable prices. Staff is friendly and efficient.
