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March 2023 by Rebecca Miller
I had the pleasure of speaking with Reed via phone today. Although he wasn't able to provide services to replace my Moto G Play phone screen, he was extremely helpful giving me references and advice on how to proceed in finding a solution. He was Extremely Polite and Patient as I ask him numerous questions. I highly recommend speaking with Reed pertaining to any electronic issues you have and I feel sure you will also be 100% Pleased with the results you receive from him!
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July 2022 by Richard Dunbar
I am very very pleased with my phones replacement screen only took 5 days for them to rush order my screen and fix it within 5mins of its arrival thank you all so much for being a great company and having such great friendly staff who gets there job/great work done fast and at 199.99 not bad at all seeing I paid 600 for phone
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December 2021 by Matthew Olwell
Took a phone in to get the battery replaced. Great fast service, reasonable price. Well done!
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September 2021 by Karvel Smith
Great service, limited phone brands that they repair.
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July 2019 by Melissa Lucas
The gentleman was very polite yet friendly, had my phone battery changed quickly too! Everything is working great! And he gave me tips on caring for my new battery.
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July 2019 by Mary Wood
My ipad screen was shattered and I took it in to Batteries plus at 12:15 p.m. today and they said it would probably be about that same time tomorrow when it would be ready. At 6:00 p.m. I got a call today saying it was ready. Great service. Very nice young men working in the store and taking care of customers.
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July 2019 by Carolyn Heatwole Nuckols
It is working great staying charged all day. Was fixed in 45 minutes very happy with service.
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June 2019 by Evette Barton
Replace Samsung Galaxy S7 glass saved myself $500. Reed is a wonderful employee.
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April 2019 by Danny Leech
Friendly, efficient service! Changed my iPhone battery in about 15 minutes and cost much less than Apple, and most important I did not have to drive to Richmond for Apple Store! Very pleased with care technician used in details of battery change.
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April 2019 by Linda Holland
I received "Excellent Friendly and Knowledgeable Service while having the battery replaced in my I Phone. Great Experience!!
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March 2019 by Matt Rexrode
Everyone who works there has great customer service. Reed got my watches done way faster than anticipated and took care of me well. Greatly appreciated!
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March 2019 by Robert Johnston
Got a battery replacement on an iPhone6. They promised it would be done in 45 minutes. I returned after 50 minutes and they quickly grabbed a battery off the display wall and started the replacement. When I said it was supposed to be ready, they told me the battery takes a few minutes to charge. When I pointed out if they had started when they said they would, it wouldn't be an issue. They fell silent. Discovered a few days later that their install screwed up the front microphone (google it..it is a consequence of a poor install). Now I need a repair as well. Two stars only because the battery was $39 rather than the $89 the iStore wanted
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February 2019 by Drew Stanley
Excellent knowledgeable staff highly recommend. Except the quality of the screen protector. I would recommend to skip it although it was placed perfectly with no bubbles it doesn't no fit the screen. Side of the screen are exposed and show a line in the first words of text on the any screen. Not worth $20. Overall the good outweighed the bad in this case so 5stars.
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February 2019 by Cynthia Wright
The lady that repaired my phone was great. She got my phone done in less time that was quoted for the repair. She was very pleasant and helpful. I give her five stars but give the cost of the repair 4 stars.
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January 2019 by Rob Trayer
My Phone Store said the problem was probably the battery.....wanted to " upgrade " me for $599. I said let me think about it and went to Batteries Plus ( I had heard about their advertising Apple battery replacement ) The tech checked out the phone.....confirmed the battery problem and I was out the door in less than an hour for @ 50 bucks ! VERY happy customer here...….the employees here know their stuff, and are very polite. THANKS !
