Jackson Hewitt Tax Service is highly praised for its excellent customer service and knowledgeable staff. Reviewers highlight the patience and thoroughness of team members, particularly mentioning Bernadette, who has made the tax filing process easy for new clients. The business is noted for its welcoming atmosphere, especially for older adults adjusting to a new state. Customers consistently report having great experiences, with staff members being professional, courteous, and helpful. Locations like Kemps River Drive and Merrimac are specifically recommended for anyone seeking reliable assistance with their taxes. Overall, Jackson Hewitt Tax Service is recognized as a trustworthy choice for tax preparation needs.
Excellent service. Lost my w2. Replacement was not on time. Explained the situation in easy terms and greatly helped me. Outstanding.
March 2026
Professional & respectful and above very very very knowledgeable. I highly recommend this office, particularly Ms. Bernadette Mae Butler to the World 🌎 👌
March 2026
Mae has helped me year after year and it’s always so painless
