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February 2024 by Fabiola Almaraz
If I could give more stars, I would. Thank you to Maple Lane and its staff for the kindness and compassion shown to our little family during the difficult decision to let our Maya girl cross the rainbow bridge. Thank you for being available the many times I called in to check on her during her stay, not once did I feel like I was being a bother. They allowed us all the time we needed to spend with her on her last day and even bring our other pup to say bye, I am forever grateful for that. We are fairly new to the practice, we searched for a vet for a couple of months before finally settling with them and I am so happy we did, our little girl could not have been in better hands during her final moments. Thank you from the bottom of my heart!
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January 2024 by lindsay
This is the best Veterinary clinic in the area! I have been to several other clinics and the care and respect you get from Maple Lane is unmatched. The entire staff is very knowledgeable and friendly. Definitely recommend bringing your pet here!
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January 2024 by lydia cunningham
I am very experienced with vets and animals as I own a professional equine center. On the 29th of Dec and all other vets were booked up..maple lane had an open appointment at 3:30...now I know why....they are a total and complete rip off.I needed to take my dog for a foot xray...splinting....nsaids and possible antibiotics as the tip of his paw got caught in an escalator. I have an extremely laid back and quiet maltese. I knew his foot was not broken as he showed no reaction to palpation...but just to make sure..I wanted an xray...splint the foot...proper nsaids and I would be on my way....but no no noHe had to stay overnight ...be sedated for a simple xray....iv fluids even though he was eating and drinking normally and the list goes on...their estimate was between $600 and $700. One xray was $140 whereas an xray of a horses foot is $50I was astonished and shocked. This estimate was with no nsaids or antibioticSince it was friday...I felt like I had no choice but to leave him. They asked me to call back at 5:15....they informed me that he had not broken anything...they had splint his foot and gave him pain relief but I still had to pick him up the next dayI pay alot of equine and small animal vet bills and I have never felt so taken advantage of in my life.Quality care is one thing...but being out and out swindled is a whole other thingWhen I politely questioned Ann Gardner...she just looked at me and said" I'm not that vet" what was she saying...that she was not a fair and honest vet..and since she saw my dog 2 hours before closing on a Friday and she knew I could not get any other appointment..she took me for all she could.I never leave reviews because I just go on living my life...but I had to take the time to warn anyone who is thinking about using this vet...just know...you will be totally ripped off
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November 2023 by Eric Powell
Neat little spot out in the county, still conveniently located to the interstate. Easy to find. The front secretary was both knowledgeable and really enjoyable to deal with. Front desk folks are notoriously difficult to deal with and this woman was wonderful and went the extra mile contacting my usual vet. The visit was quick and easy and the price quite modest.
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November 2023 by Rebecca Dinges
Experienced absolute perfect care for my cat's emergency. The staff was amazing was with getting him in quickly and taking such great car of him.
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October 2023 by AliciaAndFam
We had our first visit there a few days ago when a pregnant, stray cat was in labor and having difficulty. They got us in the next day and showed Fluffy true compassion. Sadly her kittens had passed away, but the entire staff there are so sweet and kind. Fluffy was spayed and vaccinated during her stay and I truly believe these people were angels that not only tried to save her kittens, but also saved Fluffy's life. I highly recommend Maple Lane....and it's in a beautiful location. ♥️
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October 2023 by Chelsea K
We absolutely adore Dr. Ann at the clinic. We initially weren’t so sure about her but grew to really love the kindness she and her staff showed our 4 dogs and even our bunny for occasional nail trims. Dr. Ann solved an ongoing issue for one of our dogs that the 6 other vets in various states had been telling us was something else and his life has greatly improved because of her knowledge and care. He went from having horrible chronic bloody ear infections to not having a single one in over a year. She gets down on your dog’s level and provides the most comfortable care, no craning them up on a table while they’re shaking and scared. Appointments are always available within a reasonable time and prices are very reasonable. We have since moved and have tried 3 other vets and we have really found ourselves missing the team (and especially Dr. Ann) here at Maple lane. I know this sounds exaggerated but from someone who has moved a lot and has seen more than our fair share of vets Maple Lane is truly a gem.
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August 2023 by Brock Cook
Maple Lane is great when it comes to your pet. They will def do right by your pet, very friendly and nice and a great place to go. That being said, I have went there for something miniscule, like a ripped out claw, or ear mites. And every time, it seems like they try to keep him overnight even though it's not necessary, as well as do a bunch of other things that I never asked for and charge me for it. Yes I love my pet but I'm not trying to break my bank over something very small, and staying overnight just costs that much more. Last time I went, it was for a torn out claw and ear mites, they kept him overnight, and then charged me $400 dollars. In the pic below, this is what you have to look forward to if you take your pet there. After all this, it's for the betterment of my pet so, I can't be mad. They really do a great job.
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August 2023 by Crystal Bailey
Maple Lane is great with all of our pets! They always answer all of our questions, take their time with our fur-babies, and are understanding and compassionate, even with two of our very anxious dogs! They always make time when our pets need to be seen right away. Thanks to all of the staff at Maple Lane for taking such good care of all of our babies!
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August 2023 by Shannon Roadcap
Welcoming and familiar faces to make a visit very comfortable. Dr Anne has been taking care of Georgia (14 yro) and Panther (9yro) for some time now. Georgia has some arthritis and since she takes a monthly dose of Solensia she's playful like a kitten again! Panther... we are working successfully thru feline leukemia. Dr. Anne has made great suggestions to keep Panther thriving and created a maintenance plan at home for us to have has much quality time as possible with our furry friend. Maple Lane is awesome!!!
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August 2023 by Jenny Bejarano
They did not help my dog whatsoever. We went to them 3 times, every 2 months because our dog was sick. They gave him meds and he kept getting worse. Now he is extremely sick and at the emergency vet. I do not recommend taking your pet here. They will just take your money.
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June 2023 by Tina Glover
I love Maple Lane the workers are great and they keep my animals healthy. I even took some animals in that I was fostering and they got them healthy again. Thank you so much for all you do. ???
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June 2023 by Whitney Reusser
I’m sure Maple Lane is kind to the pets in their care but unfortunately, our dogs weren’t able to stay. We had booked a kennel stay for our two, medium sized dogs (35 lbs and 45lbs) for a week and long story short, be careful about the compounding prices. The various, mandatory tests, vet care, and kennel services add up VERY quickly, to the point we simply couldn’t afford it (it was more than our rent payment) and had to scramble to find pet care on the morning we were leaving. I gave Maple Lane two stars though because when we decided we just couldn’t board our dogs there, they did let us pick up our pups after hours and they gave us a call to follow up about my previous review. They’re professional and care for your pet but the prices do get away from you so watch out or at least be prepared.
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June 2023 by L.K.
I brought my cat in for help with an upper respitory infection. The vet wanted several tests done and the estimate I was given was over $275. When given this estimate, I asked to talk with the vet about my options, since he had seen vets before for the same issue and some of the tests were unnessary. The vet was not willing to come back and talk with me about his care or treatment and instead had her assistants offer me a credit card for paying for the services, unwilling to exclude one of the tests. The vet had already confirmed it had gone from a virus to a bacterial infection. I had to shell out $55 for them to weigh my cat and take his temperature. I would not recommend this office to anyone.Shame on you for sharing my name online. Please respect my privacy as a patient.Sadly, the only reason I will get a response now is due to my online complaint, though when I was in office, the assistant refused to go get the vet back to talk with me.
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June 2023 by Barry Shortt
Exceptionally excellent staff in regards to veterinary and boarding. Our fur babies love it there!!! Would go no where else!!!
