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December 2024 by Randy McDaniel
Site manager Lisa has been extremely helpful and accommodating which led us to choose this extra space storage location. Other storage locations in this area are cheaper but Lisa worked with us while the cheaper location would not. Specifically Lisa had the space on the lot to allow us to drop a moving company trailer and allow us to unload over a 3 day period. I don't know what we would have done without her understanding and assistance.
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December 2024 by Charles Segrist
Lisa has very helpful and accommodating with our storage unit needs. Thank you Lisa!
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December 2024 by DMA
Friendly, efficient staff!
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November 2024 by Karin Ferguson
It was an easy, experience from start to finish. Lisa did a great job explaining everything and we feel good about our safe space there. We will definitely tell others about our great experience.
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November 2024 by john earwood
On-site manager (Lisa) was great to work with. Place was convenient and good for what we needed
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November 2024 by kenhughh
Great experience overall, Lisa, the Store manager was incredibly helpful. She showed us the available units, and then gave us both the online sign up price and the sign up price with her. Very informative, and professional. Highly reccomend!
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November 2024 by Vicki OKeefe
We would highly recommend Extra Space storage in Kilmarnock. Lisa is a joy to work with. She is always smiling, helpful and bends over backwards to make sure you have what you need. We would definitely return if we needed storage in this area.
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September 2024 by Joey McComas
Lisa the caretaker was very helpful and accommodating throughout the time I used my storage space! Thanks so much!
Will keep y’all in mind if I need extra storage again, and will refer people to you anyone asks
Joey
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September 2024 by Gayle Fasano
My experience with Extra Space Storage on Rt 3 between Whitestone and Kilmarnock, VA was the best I ever had. I was looking for immediate storage coming from Canada border and not knowing anything in area. From owner to workers they went out of there way to make me feel like I was their family. Very friendly, informative, caring company. You come first. Your treated with respect. I would and have recommended them without hesitation.
With regards,
Jeff
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September 2024 by Kathryn Andrews
Lisa was awesome and so attentive and helpful!
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August 2024 by The Roses
Lisa, is so knowledgeable and is a great asset to extra space. She goes the EXTRA mile to help you with your storage needs.
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August 2024 by Donna Sneed
Lisa did a great job of explaining my options and helping me to get set up with a rental, as well as providing swift, courteous help when I ran into a snag. She is a real asset to your business!!
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July 2024 by M M
Bait and switch. Went from move in rate of 48 dollars to 83 dollars within a 12 month period. The unit itself was very old and deteriorated. Staff was very nice, but other than that, very disappointed.
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July 2024 by Sarah Pham
The woman I spoke with on the phone was very helpful and she was so very kind. She was understanding of my situation and helped me with her compassion. Use this storage space because they are empathetic about life and are willing to help you!
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June 2024 by Nicole Ambrose
Thanks to Lisa, I was able to upgrade my unit to a larger one. Her hours are super convenient, the facility is well-maintained and clean, and she definitely has the customer's best interest in mind. I recommend this storage location for anyone who lives in or near the town of White Stone.
