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January 2024 by Tiffany Stuart
I worked with Mona to refinance my auto loan and it was so quick and easy and saved me so much money! The bonus is I was looking for a local credit union to join and now I'm part of one!
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November 2023 by Brittney Jackson
Always fast, friendly, professional service received!!! Monalisa Potter is THE BEST!! She was very professional and accurate at setting up my accounts for me when I couldn’t physically get into the branch! She’s a keeper!!
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September 2023 by Phil Spillman
All 1st Advantage employees associated with our recent transaction were superb in their patience, product knowledge, and customer relations skills! Both of us were pleased with their help.
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May 2023 by Carlos Jones
Ms. Valerie and Ms. Mona at the Sentara location always greet us with a smile, even on those days when we are running in right before they close. Thank you for your continued GREAT SERVICE!!!
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February 2023 by Rosaland Willis
Valerie Otey is one of my favorite tellers and I appreciate her professionalism and her knowledge. Mona is very knowledgeable and also very professional I appreciate them both beyond words. Thanks ladies!!
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February 2023 by Gayle Tyssen
1st advantage in Sentara Williamsburg has awesome customer service. It’s so nice to be able to work with people that you have gotten to know. What a pleasure. Thank you Valerie and Mona for the great customer service!
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February 2023 by Stoddard Family
I love the branch at Williamsburg Regional Medical Center. So easy and convenient. The staff is always friendly and helpful.
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December 2022 by Pam Reilly
The staff at 1st Advantage are always so helpful and kind. Their patience and direction is most appreciated. Thank you Valerie and Monalisa.
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March 2022 by Ben Johnson
Monalisa Potter did a great job. It's been a long time since a representative paid so much attention to detail, and actually listened She's a keeper!
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September 2021 by Nicole Hockaday
Excellent customer service ? ? ? ? kond and very nice as well as helpful
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July 2021 by Zachary Kroll
Lois did an amazing job. I just moved to town with everything I own on my back. She opened up a new savings account, a new checking account, arranged to have my debit card printed at the New Town branch the very next day, accepted my cashier's check with my life savings in it, all within the last hour of business when I showed up just before the memorial day weekend. Fantastic customer service. I will say the location is a bit hard to find, it's part of the medical complex and kind of squirreled away off to the side, but the service, speed, and convenience is really second to none.
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December 2019 by Karen Preto
Rachel is a great mix of professional/friendly. I look forward to going because of this.
