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November 2023 by Ann Richardson
We were happy with the service and the area was always clean. In addition the staff was friendly and helpful.
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October 2023 by andrewduke51
I had a fantastic experience with American Classic Storage, and I wanted to share my positive feedback, particularly about Tiffany. She went above and beyond in helping me select the best pricing option and addressed all the details related to my timelines. Tiffany made my transition into a bigger storage unit incredibly smooth and stress-free. I highly recommend their services, thanks to Tiffany's outstanding assistance.
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August 2023 by Sharon Johnston
First let me say, in the end, they helped me get onto a unit.Now, I wanted a 10x20. The website said they had units. When I got there, I was told those are reserved for businesses. I ended up with 2 10x15 units. I was charged a set up fee of 25.00 for each unit. Second, the first month was 1/2 price but that is calculated from the 1st day of the month through the end of the month NOT THE DATE YOU MOVE IN(I was informed). I rented the units mid month. For just over a month, even with the discount, I paid almost 500.00. Even though it was a convenient location, I feel their website should be more detailed and others should be informed.
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August 2023 by ECT
Very disappointed that after 6 years of timely payments and no problems for the owners, when it came time to move my belongings their policy of not allowing a competitor onsite to assist with the move was very annoying. Additionally, while prepping and moving, there was never anyone at the site, contrary to what the office door said were the hours of operations.
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August 2023 by James Rowland
Always great service and willing to help out with whatever was needed, they are awesome
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July 2023 by Eleanor Williams
Easy access, great price & wonderful office staff
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June 2023 by Jerry Wolanzyk
Storage area was fine, staff was friendly, however, you get a fee increase yearly.
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June 2023 by William Latham
This was a clean and secure location. The only day I worked with management was on the first and last days. Both days were effortless. We were there because we were moving into a new location. We did not know if we were going to need a unit for 6 weeks or a year. We were there weekly for 7 months and it all went well.
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May 2023 by Grace
Amy and Tiffany at the Williamsburg locations are fantastic. The storage area is always very clean, well lighted and secure. Highly recommend!!
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May 2023 by Munseong Park
Super friendly, more affordable than other storage companies i have looked into. Will be using their service as long as i stay in Williamsburg
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March 2023 by German Herrera
Great customer service, Clean, and very polite. They are very helpful and get you what you need at a great price. Sign up process was quick, and I felt my property was safe and secured. They're located in a great area. I recommend American Classic Storage. If you need your property secured American Classic Storage is for you.
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February 2023 by Chuck B
The people were very helpful, friendly, courteous and were helpful meeting my storage needs. The storage units were also very clean, highly recommended!
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January 2023 by Beau James
I used them for 6.5 years. They were always very responsive to my needs and were efficient in final checkout.
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January 2023 by Dave Rothberg
great communications … easy sign up process … excellent customer service … rental unit is clean and dry … exactly what we were looking for
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December 2022 by Bill Latham
We were in need of a 10 X 10 storage unit. American Classic was the second outfit we explored. Both companies were friendly polite and informative. American Classic was a little cheaper and maybe hopefully more secure because of its location at the end of a dead end. It just made us feel better about our decision even though it’s further from our home than the other storage company.