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January 2024 by Diane Macdonald
This is our first time using American pride as we just moved to the area. The staff was professional, kind, and very helpful. We had an all of a sudden oil leak… Which had several issues to attend to and we were about to travel the following week. They did an excellent job, and we’re very efficient! Definitely will use them again!
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January 2024 by Derek Evans
Very friendly but deceptive; let me elaborate. I brought in my car for a state inspection, knowing it would fail. I wanted to see exactly what was wrong. They told the honest truth about what needed fixing, but when it came to the repair cost, the estimate was over $4,000. So, I researched the price of the materials needed (~$275) and hourly pay of a mechanic/ car technician (~$40 for the highest paid, ~$25 for median). I proceeded to call them back about what I discovered, and they said ~$750 once I told them I did my research. Where on earth they got +$4,000 from only God knows. I'm taking my vehicle and buisness elsewhere from now on, and it's a shame the first interaction we had was massively disproportionate to an accurate estimate. I'm glad I only paid the $20 for inspection instead of the price of a used beater. They were incredibly respectful through the entire ordeal, but sadly I cannot recommend this establishment.
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January 2024 by Serafin Munoz
Very professional and knowledgeable staff. I had my car fixed the same day as promised. They even called in a Uber cab to give me a ride home. I definitely recommend this place.
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December 2023 by britney ewers
They let me know before doing any work to my vehicle, get the work done quickly, and get me a ride to work so I don't have to wait there for the service to be done. My experiences with them have all been good and kept me coming back.
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December 2023 by So Kelse
A complete and utter rip off tried to charge my husband $2500 for repairs with 6-7 hours of labor when getting a second opinion at another shop they quoted $1200 and 1-2 hours for labor. Told that the battery was corroding and it would cost $60 to clean. I’ve cleaned my battery plenty of times to know it’s know where close to even $10 to clean it. All the parts were bought for $900 so they were trying to charge $1600 in labor costs alone. Don’t waste your money here they’ll try to get you to spend the max money possible
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November 2023 by Steven Fermanis
The team was excellent at servicing my needs. As a Tesla owner needing to have tires rotated and vehicle inspected, they were able to do the work that others would not. There pricing was much cheaper then the dealership and 45 miles closer. I recommend them to anyone.Service: Tires
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September 2023 by Lori-Ann Evans
I bring my Mercedes Benz in for my scheduled A and B services. I get appointments quickly and good communication throughout the service. I know my M-B is always in good hands with them. Your trust will be well placed in these fine folksServices: Wiper blade installation
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August 2023 by Michael Ward
I was very impressed with their take-in inspection. Everyone I spoke with was friendly, helpful and knowledgable. I ended up needing to take my repair elsewhere as my problem was covered by a manufacturers warranty, but I will not hesitate to come back for other service. I am very pleased with my experience.
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August 2023 by Jasmine Zenon
I went to American Pride because I received a long list of repairs from the dealership and I was seeking a second opinion. I felt like they provided solid recommendations and appropriate assessments. They also offered transportation to me while my car was in their care. I had brakes and rotors replaced, as well as a transmission service. I am happy the services were accompanied by a warranty. I was helped by Brandon, Chris, and Jay. All three were very kind and informative. I’m not knowledgeable about car care and requirements, but I feel like these gentlemen were genuine and I will definitely be returning for my car’s maintenance and needs.
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August 2023 by Deborah Brown
I noticed a sound when I used the brakes. I called American Pride and spoke to Jake. Due to the nature of what I was hearing, Jake suggested that I leave the car for a diagnostic check. Jake assured me that I would have transportation home and transportation back to pick up my car. The diagnostic check was shared through text and email! I appreciated the pictures with the description of what was in need to be repaired. When my car was ready Brandon assisted in the review of services and the bill. American Pride Auto is a place I would recommend to anyone needing car service. They are kind and trustworthy. Thank you American Pride Auto for your work and for making me feel valued.
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August 2023 by Erin Dassie
We've been trying to fix my SUV for the last year, and going to a different shop. The part we were told we needed wasn't available, and when I followed up on other options I was basically ghosted by Shop #1. So we took it to American Pride. They found the ACTUAL sources of any problems and repaired my car brilliantly and for a really reasonable price. We will not be taking our business anywhere else but here going forward!
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August 2023 by Dana Gramling
They texted me to let me know my van was in the shop being assessed, they sent me a comprehensive assessment of entire vehicle, they asked me to call to discuss assessment and decide what work to be done and gave me a price that they held to when the work was quickly done. Then they asked how they could do things better to always grow in customer service!AWESOME!!!Services: A/C installation & repair
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July 2023 by Cheryl Slayton
I live very close by so when my ABS light came on l called American Pride. I talked to friendly voice. I told him what my issue was and asked him, how much would it cost. He said he didn't know until l brought the car in and had it checked. I asked if there's a charge for diagnostic testing, he said no, free of charge. I dropped my car off and 30 minutes later, they call and said the can see what the problem is but needed to be precise it it would cost just under $300.Long story short,l took my car somewhere eles and the problem was diagnosed and fixed for $ 234.00
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July 2023 by Jesus Sanchez
Thank you American Pride for your great work on our truck. We were in a time crunch for a 4th of July family outing and they were able to get everything done in a timely manner. Their attention to detail and communication is great! Don’t hesitate to give them a call.Services: Electrical repair
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June 2023 by casey campbell
Honest great folks at this location. Good value for my services and the repairs were finished well before I anticipated them to be. I will definitely be bringing my vehicle back here for service.Services: Steering & suspension repair
