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November 2023 by Ann Vogt
I can’t say enough good things about the staff and the vet when we had to make the final decision about our family cat. They were very compassionate and understanding.
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October 2023 by Jenny m
We were on vacation when our dog started not feeling well. They got us in and diagnosed an ear infection, treated it and sent our vet at home a record of her treatment. Above and beyond! Can’t say enough good things about our visit.
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August 2023 by Tara Spalding
Great place to board your dog. The staff all know my dog by name and seem to truly enjoy spending time with him. I feel good knowing he’s safe at VCA! The price is good for the area as well. Can’t recommend this place and their boarding staff enough.
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July 2023 by Dylan Becker
I remember the place being good a couple years ago, but went downhill. Tried charging me over 1500 to get my 2 little beagles fixed. I wouldnt get a vaccine going there even either cause they will withhold okaying heartworm medicine to make you get your vaccine up to date. Even over 2 weeks early. Even when you dont have hundreds of dollars and risk losing your job to take time to come in and get it done. Some of the people are really nice, but pricing alone should scare everyone away not to mention the procedures of how some things are handled.
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July 2023 by Stacy Whiteside
The staff at VCA Merrimac has always been super friendly and helpful. They provide superior care to my 3yr old Yorkichon. They also help with direct shipments of any prescriptionzls to your home on a monthly basis making management of your animals care easy.
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June 2023 by Christian Von Wald
I have had my sweet fur babies here for a couple of years now, and they are fantastic! Their care club plan pays for itself in one visit and is very reasonable and catered to the age of your baby. They even send me text updates and follow up with me for any kind of test or procedure, which is a kind and reassuring personal touch. I highly recommend this place. I have had 4 cats in total taken care of at thus facility. And when one of my babies passed away this year, they sent me a hand written card signed by all the staff. It really touched my heart in a difficult time.
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June 2023 by Will Taylor
Everyone is absolutely astounding. The receptionists are friendly and warm. The vet assistants are attentive, asking questions that others wouldn't dream of. The vets are stellar; they all know their jobs and are very friendly and personable. We really enjoy VCA Merrimac.
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May 2023 by Dovie-Sue McCormick (Debbie)
Excellent service, the staff very knowledgeable as helpful. Given excellent care to my 6 month old puppy Scooter.
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April 2023 by Ronnie Oliver
Great place for our dog! I like they have an app for keeping track of appointments and signing documents. Services can be pricey, but it’s expected. They are up front about any charges.
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January 2023 by Samuel M.
Great customer service ,i was pleased that they were able to see my pet,when others did not ,i highly recommend it
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December 2022 by Wakeelah
If you love your pet, seek help elsewhere. Came in this morning with my dog with uncontrollable bleeding. Was told to go across town to another facility. I asked if there was anything they could do temporarily stop the bleeding since he had been bleeding since I left home and would be bleeding while I drove across town. They didn’t care, did nothing to help, and no compassion shown at all.
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October 2022 by Sarah R.
We have brought our dog here twice when he was sick. Both times we were charged large amounts of money to run multiple tests for them to basically tell us no information. We have lived in multiple cities and used multiple vets and we have never been charged so much money. Would not recommend bringing your pet here.
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October 2022 by sam Echfar
Unfortunately it used to be a good place, my pet have prescription food for life and for some reasons it needs to get it updated every 6monts, I never had problems just walk in and get it printed, the last time they asked that my pet needs to be examined in order to get the prescription again even if I already have a primary vet (that's right next to my home), this place is my secondary place that I really trust ( my pet has been here 2 times and another pets multiple times).I will never get back here again and I feel really sad that it's all about money making...
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October 2022 by Shirley Maser
I am new to the area and was appalled at how dirty the facility was. There was an odor as soon as the door opened, the vent above the receptionist desk was so filthy that it probably hasn't been cleaned for a decade and the floor in the exam room was disgusting. I was also disappointed that my senior dog was whisked out of the room to be examined. I can understand taking an animal in the back to draw blood or urine, but how can you establish any relationship with a vet if everything is done behind the scene?Their care may be ok but I will not be going back. I am looking for a clean office and a compassionate staff.
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October 2022 by N J
My pup has been here (secondary vet) twice and the whole staff has been great! We love how the staff really tries to help and fit my pup in for an emergency (big or small). Thank you!
